Read what people are saying
about Precision Garage Door in:

Mobile Area, AL

Precision Garage Door of Mobile
has received 829 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

I use this company for any problems with my garage door as well as maintenance issues. The technicians are always courteous, competent, and on time.

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Christopher Brown Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Christopher Brown
Review:

Excellent service. Very thorough, good tips, fixed the problem. Professional and personable.

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Joe Baggett II Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Joe Baggett II
Review:

friendly & expert service provided by technician Christopher Brown

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Christopher Brown Service Provided:
Garage Door Repair

Technicians: Christopher Brown
Review:

We have always been so pleased with the service from Precision! Herschell was our technician and he was so thorough. He was so kind and professional! I love that this company truly takes care of it’s customers!

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Herschell Antone Service Provided:
Garage Door Repair

Technician Associates: Herschell Antone
Review:

I called them at 6:40 am and they were here by 9:00am and fixed my problem in an hour very friendly and courteous. Price was a little high but great service well worth it.

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Herschell Antone Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician Associates: Herschell Antone
Review:

Bo and Bill were very knowledgeable and diligent in their work. Very professional in all aspects of their work. Would highly recommend them.

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WIlliam Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: WIlliam "Bill" Johnston III
Review:

Antonio did an excellent job. He was both professional and courteous. He was very knowledgeable about the garage service.

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Antonio Gilchrist Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Antonio Gilchrist
Review:

Antonio Gilchrest was a outstanding technician, His customer service was out standing, glad he came and fixed my garage door

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Antonio Gilchrist Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Antonio Gilchrist
Review:

The spring broke. The technician came out and solved the problem. The technician came at the agreed time frame.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My technician Richard was great thank you for your great service

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Richard Jones Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Richard Jones
Review:

Had the bottom seal / track replaced. The service tech was absolutely AWESOME! All techs should be this professional, informative, and courteous!!! WOW!!! What a great experience!

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Antonio Gilchrist Service Provided:
Garage Door Repair

Technicians: Antonio Gilchrist
Review:

Service and technician were awesome! Fixed our problem and so professional!

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Joe Baggett II Service Provided:
Garage Door Repair

Technicians: Joe Baggett II
Review:

Great service

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Herschell Antone Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician Associates: Herschell Antone
Review:

Guys done a great job. Thank you

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Patrick Owens Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Patrick Owens
Review:

Technician was great. Service was friendly and fast and multiple options were given. Very professional.

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
Review:

Technician was very kind, did a great job. Appreciate timely service ????

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Joe Baggett II Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joe Baggett II
Review:

I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.

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A Response from: Your Friends at Precision Door Service

Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team. 

Herschell Antone Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician Associates: Herschell Antone
Review:

Very professional and very polite.

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
Review:

Tony and Matt were extremely kind and professional.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great salesman, very knowledgeable

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Service Provided:
Install Garage Doors

Review:

My technician, Christopher Brown, was prompt, courteous and very professional. I was very pleased with his work.

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Christopher Brown Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Christopher Brown
Review:

The technician was super nice and we were able to replace our sensors under warranty.

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Samuel Blocker Service Provided:
Garage Door Repair

Technicians: Samuel Blocker
Review:

I receive top service from Precision. The Tech that came out was very knowledgeable and efficient with repairing my garage door.

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Richard Jones Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Richard Jones
Review:

Tony M. Jones, I called the company with an issue of the door opening and closing. The issue really was with the type censor used and had gotten miss- aligned with a loose connection to the opposite side. Precision was called and a request for Jermery was made to come take a look and he was very professional in taking care of our issue and very nice and knowledgeable in handling our issue. Things were done in a timely manner and really got here way before the said time he was expected. We very happy issue was resolved, and he stressed to call back if any further problems. Tony

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Jeremy Kelly Service Provided:
Garage Door Opener Repair

Technicians: Jeremy Kelly
Review:

Antonio Gilchrist did a good job and thoroughly explain the in and outs of the garage doors and options that I had ask about.

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Antonio Gilchrist Service Provided:
Install Garage Doors

Technicians: Antonio Gilchrist
Review:

Super nice and professional. He did a great job. It’s amazing how quiet the garage door is now. I would definitely recommend them to anyone. Thanks so much for everything!

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Christopher Brown Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Christopher Brown
Review:

Sam was punctual and very professional and courteous. A wonderful asset to your already excellent company! He was knowledgeable and solved the issue and got our garage door back operational in a very timely manner.

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Samuel Blocker Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Samuel Blocker
Review:

Dylon and Samuel offered great customer service. They provided a detailed review of my options to repair my garage door. Both techs fixed my garage super fast.

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Samuel Blocker Service Provided:
Garage Door Opener Install

Technicians: Samuel Blocker
Review:

Professional experience with the repairs. Would highly recommend.

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Christopher Brown Service Provided:
Garage Door Opener Repair

Technicians: Christopher Brown
Review:

I used Precision Door a year ago when I bought this house. Great service. I had a Tech come out today to trouble shoot for me. Once again, great service! He was prompt, polite, patient with explaining to me, very professional and an all around good gut! Got my garage door up (literally) and running in no time! Thank you!

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Christopher Brown Service Provided:
Garage Door Repair

Technicians: Christopher Brown
Next Page
Mobile Area

(251) 301-6000

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Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693