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Technician arrived on time. Evaluated and explained the situation. A decision was made to replace the garage door opener. The technician was very professional and stayed on the job until it was completed. Excellent service!

- John Gruitt

We could not have been more pleased with our service today. Donald, our service technician, arrived promptly and quickly gave us options for repair. He was very competent and extremely pleasant. I would highly recommend Precision to any one.

- Neill Delaney

Our garage door opener went out in very the weekend. I called to get an appointment and the representative on the phone was very nice and helpful the appointment was very easy to obtain. Wonderful customer service from the very beginning of this process. The tech came out and was early very kind and very knowledgeable and did a great job. We love our product and will use this company again and recommend them ti friends and family. Very happy and very pleased.

- Carla Ricketts

Overall positive experience with PDS. Technician (Michael B.) was knowledgeable and professional. I can't say PDS is the least expensive option since I did not get multiple quotes for the work performed (replace rollers and replace door bottom rubber seal and added trim around the door). But, PDS was able to book me an initial estimate appointment quickly once I made the initial contact and they did the work the 2 days after I agreed to the price. Company called me after the work to see if I was satisfied with their service. So all around a good experience.

- Neal D.

Michael is one of the hardest workers i have ever seen, he absolutely know his business. He was professional and was clear about what needed to be done. If we need door repair in the future we will call Precision but will request Michael for our technician.

- Douglas Baggett

The service is awesome!

- John Futral

Antonio was a pleasure to work with and have in my home. He was knowable, efficient, courteous and kind. In addition, he's a fellow LSU Tiger fan!!

- Charlene Lamonte

Precision has wonderful customer service. Appointment was scheduled same day. Technician was very knowledgeable, pleasant and respectful. Received call of when he would be at my home and he was on time. I have relied on Precision several times and have been pleased with the service. They are my go to for garage door repairs.

- Catherine Moates

Thank you Percision Door for prompt response and service. Thank you to Antonio Gilchrist for the great job you did replacing the springs on our garage door and adjusting the lifter. Everything is working correctly. Thank you.

- Edward Nurse

Blake was very knowledgeable and professional. He quickly repaired my issue and got my garage door back in action. Outstanding service!

- Dale Lynch

Joe Baggett II was our service technician and could not have been more perfect. We will continue to use Precision for our garage door repair and eventual replacement.

- Mark Witt

Antonio was fantastic. Very knowledgeable, professional, and prompt. He delivered great services and was able to fix all of the issues with my garage, and put it back it to working order. Would recommend to anyone needing garage services or repairs.

- Jennifer Rensink

I needed an electric gate repaired. I was told by phone that it is $125 service call. While this seems steep, I understood this and assumed they would diagnose the problem and then estimate the repair cost. When he was finished, the repairman said it would be $399.95 for the day! I was shocked and unprepared to pay this; I wanted a diagnosis so that I could decide if it was worth repairing. And although I ended up with a probable diagnosis, I didn't fully have a repair; I still had to buy more stuff to repair it. I was apparently misquoted on the phone. The service call was actually $250 and then hourly labor after that. And when he finally figured out what the problem was, it was because I dug out the manual combined with him sitting on hold with the manufacturers tech assistance. I could have done that for $0 myself. The repairman was very nice, empathetic, and hardworking and he did reduce it to $299.95 since I was misquoted the service call, but still a complete and total ripoff. Will never call again. I guess that's what you have to expect from a large operation like this. Disappointment.

- Karen L.

Antonio Gilchrist was on time, explained exactly what the problem was and fixed it without trying to sell us anything extra. He made suggestions that were right for our problem. He was excellent in his knowledge and ability to take care of the issue. Will use precision in our future needs and repairs.

- Kimberly Lupo

Antonio was on time, professional and polite.

- Gary Jennings

Our tech was Antonio and he is fantastic! Extremely knowledgeable and patient when explaining what our issues were and providing the best options that would work for us. He is a senior tech at Precision and he sure does know his trade. I would absolutely recommend him to anyone.

- Julie Dao-Tran

Very , very pleased with Sam and his expertise in fixing my garage door. Very competent and informative about how to fix my issue.

- Beth Moore

Very swift with getting jobs done! Excellent service! This is a great company to use when you have problems with storage unit doors! Travis texted to let me know he was on his way and he showed up a little earlier than expected which was fine by me. Travis is such a nice and friendly gentleman! Once I showed him the unit he got to working on fixing the problem! Thank you so much Travis for coming so fast to fix the problem! Travis is such a great Tech!!

- Life Storage

Antonio Gilchrist is an outstanding professional. He completed the job with excellence. He wrote it up and talked to me about all options. He came back, with assistance, pulled down the damaged door down. I feel safe with that door securely pulled down. I appreciate his helpfulness and professionalism! Again, thank you Mr. Gilchrist.

- Hannah Hart

Excellent service. Came at designated time. Explained alternatives. Finished the work in an efficient and professional manner. Explained all working details of the new door openers.

- Malcolm Beaverstock

When I called Precision Garage Door, they were able to schedule a visit within 24 hours. I was impressed when the technician, Samuel, called me two hours before my scheduled appointment to let me know he was running ahead of schedule and would arrive within the hour. Samuel was extremely polite, knowledgeable, and thorough. He took the time to explain everything in detail and provided three different, well-outlined estimates for the needed work. Once we agreed on the estimate, he completed the repairs in a timely manner and made sure to clean up afterward — which, honestly, is rare these days. As a bonus, he even lubricated all the moving parts on my garage door before leaving — something I didn't expect but truly appreciated. I highly recommend Precision Garage Door of Mobile, and if you can, definitely ask for Samuel. Outstanding service from start to finish!

- RLG

Samuel did a great job repairing our garage door. He was very knowledgeable, courteous and conscientious. The quality of work was exceptional. Thank you for doing a great job!

- Russell Gay

Antonio did an outstanding job. He is very thorough and professional. It amazes me how he did all that work all by himself in a short period of time we love our garage door improvements, and we appreciate the timely manner in which your company responded.

- Dominic Cantillo

Great, on-time service. Very professional and courteous.

- Crawford Electric

While the serviceman was challenged to arrive within the 2 hr window, ‘Hannah’ was informative and apologetic. Technician Joe Drake arrived, and man, was this guy a ‘Garage Door Beast! Like a PHd in Garage Doorology! He made smooth, focused assessment and was absolutely magical in adjusting all the moving (& NOT moving) parts of my system. Much detailed, comprehensive and graciously educational as he addressed elements needing maintenance…even reprogrammed my in-car Garage door opener…with ease. I will eventually need a new Garage door opening Motor. Precision is absolutely in a league of their own, and ‘Dr. Drake’ the Obijuankinobe’ of Garage Door Magicians! Thanks too, for reasonable pricing, but for exceptional service!

- Tony Legear

Technician was very knowledgeable and helpful

- Sam Tucker

Extremely good and timely service. Antonio was friendly, professional and did his job well. Thanks Precision.

- Travis Boney

Timely and efficient service! Answered any questions I had and did a great job!

- Helen Davis

My new garage door opener is much quieter a feature I appreciate. The service technicians were friendly and professional.

- Tchelinda Hunter

Very easy to get an appointment fast! Professional guys, and they did a great job!

- Walter Verneuille