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Read what people are saying
about Precision Garage Door in:

Daphne Area, AL

Precision Door Service of Mobile
has received 249 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy at Precision Door was awesome. He was very friendly, polite and helpful. Before Tommy arrived (on time), Precision sent a photo of Tommy to my phone. I knew exactly who to expect today regarding my garage door. All I needed was my spring replaced as it broke in half. Tommy did inform me of their services and suggested a few things I may need regarding my door. However, when I informed him I only could afford the spring replacement at the time, Tommy was still the same person at the beginning. I may not have bought a garage door, but he treated me with respect and performed the service "I wanted and could afford at the time". (You know most people get mad when you don't buy something expensive from them.) Tommy is professional. I appreciate Precision for assisting someone with a limited budget. I will definitely keep them in mind when I need any other garage door repairs.
Lonna Neumann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Tech Jacob Howard and his assistant were on time, polite and professional. Problem was completely corrected. I will recommend your company!
Ed Martin
A Response from: Bobby Boes

This is wonderful to hear Mr Martin! We are proud of Jacob and the effort he puts in everyday to perfect his craft. We also love to hear you recommending us to your friends and family! Looking forward to keeping you in the Precision family!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced opener, rollers, cables, springs in a timely manner. Works great ! So good and quiet!
Edgar Thomas
A Response from: Bobby Boes

Quick and efficient. We love to hear our guys taking pride in what they do. Thank you very much for the review Mr Thomas!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job would like follow up on damage metal on door
Clifford Shields
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!
Marion McKnight
A Response from: Bobby Boes

First an foremost we appreciate you taking the time to write us a review. Tommy works hard for us here at Precision. We are always looking for ways to better the customer experience. Thank you for the feedback and if you ever have any questions please don't hesitate to call!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys showed up on time and were very professional. Explained everything to me and did a great job.
Vicki Baker
A Response from: Bobby Boes

Thank you very much for the review Vicki! Michael works very hard for us here at Precision and feedback is the best way to continue excellent customer service. Please don't hesitate to let us know of any questions or issues you may run into in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not ask for better service, the tech (Travis) took one look, had it diagnosed and had it done in a matter of minutes. He also notice the switch had worn down and asked me if he could replace it before I had a chance to ask him. (My wife has asked me for years to do that.) I am the owner of a company myself, and I would use Travis as an example on how to conduct business. He was very knowledgeable, has a great attitude, pleasant to talk to and was very professional.
Johnny Massey
A Response from: Bobby Boes

We appreciate the feedback Mr. Massey! Travis has done a fantastic job for us here at Precision and we will be sure to let him know you were very pleased with his professionalism. Thanks again for the review and we look forward to working with you in the future!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Competent company with quick response time.
Ben Williford
A Response from: Bobby Boes

We appreciate the feedback Mr. Williford. Emanuel does a wonderful job for us here at Precision and we look forward to working with you in the future for all your garage door needs!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician showed up this morning to perform the services that we ordered did not have the equipment to do the job had to leave the job would not given us a return date of when he would have the equipment to fix the problem
Stapleton Volunteer Fire Department
A Response from: Bobby Boes

Due to the junction boxes for power being higher then expected it made it unsafe to reach with a ladder. Upon speaking with the customer he understood and was satisfied. Issue was reviewed with Emanual to call the office and move job to hold so that reviews like this could be alleviated. He was instructed by the office to close the job out but was later reviewed with the office that this was not protocol and will not happen again in the future. The fire chief did understand it was not safe to get to the junction box with a ladder and had no problem rescheduling.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used them before.
Patricia Sherman
A Response from: Bobby Boes

Thank you for taking the time to give us a review Ms Sherman. Joseph does excellent work for us. Precision looks forward to solving all your garage door needs in the future and please don't hesitate to let us know what it would take to earn 5 stars!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .
Edna Foster
A Response from: Bobby Boes

Thank you Ms. Foster! Tommy does a wonderful job for us here at Precision and we will be sure to let him know you were very pleased with his service. Please keep us in mind for future garage door needs and dont hesitate to call us with any questions or comments you have!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative was prompt, friendly, and thorough. Thank you for a good experience.
Charles Langham
A Response from: Bobby Boes

We appreciate the time you took to fill out a review Mr Langham. Tommy does a great job for us here at Precision and we are happy to know you were pleased with his service. We are looking forward to working with you in the future for all of your garage door needs.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had an old,poorly maintained garage door and opener which basically quit working. We called Precision at about 2:30 pm and there was a tech. here at 5:00 pm. The problem was quickly assessed and a variety of solutions offered. We chose to replace the door and the day after the service call the door was replaced. The door was much heavier than the old one so the opener would not lift it, we decided to replace that also. Great service, great people, great job!
Robert Struchtemeyer
A Response from: Bobby Boes

Thank you for the feedback Mr Struchtemeyer. Joseph works really hard to maintain a high standard of customer service so we will make sure he hears about your review. Please continue to call us for all of your garage door needs!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service; springs replaced in less that 2hours!
Nancy Stanford
A Response from: Bobby Boes

We are happy to hear from you Ms Stanford! We will make sure Jacob hears about the review and we hope to continue to go above and beyond for all of your future garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He arrived on time, presented me with 3 options, and had it fixed in less than an hour. I was so thrilled!
Katie Azevedo
A Response from: Bobby Boes

Glad to hear it Ms Azevedo! Isaiah does great work for us here at Precision and we will be glad to let him know he got another 5 star review. If you ever need anything dont hesitate to call us!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely prompt within three hours of the same day that I called professional service knowledgeable technician reasonable price could not be happier!
Jill Gaskins
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dear Bobby, My husband and I first learned of your company, Precision Door Service, from a great neighbor, 2 doors west of our house. She gave me the name and phone no. of the business, so I called right away since we had a very troublesome problem ( not being able to open our garage door!). Having health problems at an elderly age with lots of appointments made everything suddenly seem like a disaster and it was! The magic technician, Dylan, came very quickly to our aid. He analyzed everything very quickly and told us we did not need a new door, but a new motor and controls, and some modifications to the way the door tracks hung from the ceiling. It had been a mess, all angled and scary looking. By the time Dylan finished everything, it all looked brand new. He answered all our questions and made sure we got what we needed. He was so very fair and honest and to tell you the truth, my husband and I just absolutely loved him.!!! He took care of us. I understand that he did the work on our neighbors garage door ( to the east of us, and put in a hurricane door!) So if anyone asks us, we will tell the truth. You all are just a great company and my spirits were lifted greatly last Friday when you guys took care of Jack Cameron and me (Pat Cameron).. Thanks so much, Mrs. Pat Cameron
John Cameron and Patricia Cameron
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bobby Boes did an awesome job and a asset to the Precision Door Service team and I will recommend him to my friends and neighbors,
Craig Rhodes
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Precision remove and reinstall a door into a detached garage in Huntsville. I was visiting my mother in Fairhope and she had a problem with her door. Since I had a used Precision before, they were the first people I called. They came the same day at the appointment time, diagnosed the problem and did the necessary repair. The installers were friendly and professional and did the work in less than an hour.
Jim Dunn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always excellent fast service with good pricing. Repairs and replacements on our multiple properties.
Kinsaul Properties
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw the commercials on TV so called for a quote. The guys were polite, knowledgeable and professional. Within 24 hours our new garage door was installed. Amazed at how quiet and smooth it runs. Love it!
Charlotte Craig
A Response from: Bobby Boes

Hi there Charlotte! It is our goal to provide each one of our customers with the best service we can! We are pleased to hear that you love your new door! Please do not hesitate if you have any questions our concerns! Welcome to the Precision family!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Clean ,professional, good quality work
Matthew Lambert
A Response from: Bobby Boes

Thank you Matthew Lambert for your five star review and your kind words about our company! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used them once before and it was a pleasant & professional experience. The technician was very knowledgeable and efficient once again. There hole organization is very professional to deal with . I would recommend them to anyone that would need their services.
Ron Michetti
A Response from: Bobby Boes

Thank you Ron Michetti for your 5 star review! We appreciate your kind words about our company! We work very hard to give our customers the best service we can provide! Please let us know if there is anything else we can do for you! Welcome to the Precision family!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the response time and the work. Technician arrived on time. On site estimates were provided for optional work. Could not have been a better experience.
John Leonard
A Response from: Bobby Boes

Mr. Leonard we are pleased to know you had such an amazing experience! Please do not hesitate to call if you need anything else from Precision! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn, your service technician, did an excellent job of inspecting our doors and ensuring they were in good shape. Then he found a connection issue on one of the doors and corrected that problem. Shawn also explained all the options regarding the door repairs and improvements, including the applicable warranties. I was extremely pleased with all aspects of Shawn's service and I will certainly call upon Precision Door Service for any future repair issues.
Phillip Brooks
A Response from: Bobby Boes

Mr. Brooks thank you for your kind review! We are pleased to know our technicians are doing such a great job out in the field! Welcome to the Precision family!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with our service as always! Thank you very much for being so prompt.
Curtis Stuart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Austin the service tech was at my house within a half hour of my requesting a service call. As with everyone I have dealt with at Precision Doors from Travis who installed the door last year to today’s service Austin was on time, personable and communicative and quick in assessing what needed to be done. After explaining the problem to me fixed it quickly. Among all the local firms with which I deal I rate Precision Doors the most customer focused and #1 in customer service
Pete Gleszer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so impressed with the response time from my initial contact. Within minutes I had an appointment for the same day. Communication was excellent from a phone call stating when the service tech would be there to a identifying photo and text from the service tech. When the tech arrived he was courteous and efficient, he completed the job and explained everything clearly for how to use the new key pad and remotes.. I am so impressed with the excellent job completed and fantastic customer service.
Pamela V Bessey
A Response from: Cathleen Steele

Thank you Pamela for your wonderful review! We are so blessed to have an amazing staff that want our customers to have the best experience with us. Each one of our employees has spent countless hours training and educating themselves to be a top notch representative of Precision Door Service. We truly appreciate your business and we are so happy you are pleased with our service.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived at time designated, gave an estimate, and went out of his way to get needed items and complete 2 regular garage doors plus a double door on an outside garage. This included putting remote openers with multiple ways to open each with security coded devises. The technicians were efficient, neat, and courteous. The price was very reasonable.
Nancy & John Falck
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for prompt service. Chris was GTEAT.
Ed Harris
A Response from: Bobby Boes

Hello Ed, Thanks for choosing Precision & for the 5 star review.

Service Provided:
Garage Door Opener Repair
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