Read what people are saying
about Precision Garage Door

Precision Garage Door of Mobile
has received 1832 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Service and technician were awesome! Fixed our problem and so professional!

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Joe Baggett II Service Provided:
Garage Door Repair

Technicians: Joe Baggett II
Review:

Great service

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Herschell Antone Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician Associates: Herschell Antone
Review:

Guys done a great job. Thank you

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Patrick Owens Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Patrick Owens
Review:

Technician was great. Service was friendly and fast and multiple options were given. Very professional.

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
Review:

Excellent service. Hershel knew what the problem was and how to fix it. I would highly recommend him. I appreciate the call ahead of time letting us know that he was running late and the call that he was on his way. Good business practices.

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Herschell Antone Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician Associates: Herschell Antone
Review:

Technician was very kind, did a great job. Appreciate timely service ????

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Joe Baggett II Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joe Baggett II
Review:

Antone provided exceptional service.

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Herschell Antone Service Provided:
Garage Door Repair

Technician Associates: Herschell Antone
Review:

I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.

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A Response from: Your Friends at Precision Door Service

Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team. 

Herschell Antone Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician Associates: Herschell Antone
Review:

Professional and quick

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Samuel Blocker Service Provided:
Garage Door Repair

Technicians: Samuel Blocker
Review:

Reviewed several local companies before calling Precision. Easy and prompt scheduling helped me feel confident in my choice. Their sales rep was thorough and informative and gave me options to help me stay within my budget. Doors are ordered and looking forward to installation!

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Joe Baggett II Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Joe Baggett II
Review:

IAM EXTREMELY PLEASED WITH MY GARAGE DOORS. ADDITIONAL ASSISTANCE WAS PROVIDED PROFESSIONALY, COURTEOUSLY. tHE EMPLOYEE WHO CAME TO MY HOME APRIL 22 WAS POLITE AND KNOWLEDGEABLE .. A PLEASURE TO HAVE HIM ASSIST ME. kUDOS ON A FINE EMPLOYEE! MARY GREEN

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Herschell Antone Service Provided:
Garage Door Repair

Technician Associates: Herschell Antone
Review:

Precision Door came in and did a phenomenal job of quickly, efficiently, and cost effectively repairing our garage door. I wasn’t at home, but my wife raved about the repairman and about how kind he was. While I’m not looking for future garage door break-downs, I’ll GLADLY use this company again.

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Antonio Gilchrist Service Provided:
Garage Door Repair

Technicians: Antonio Gilchrist
Review:

Very professional and very polite.

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
Review:

Outstanding service. I would recommend the service technician to anyone. Very professional. Great service. Christopher Brown was my technician.

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Herschell Antone Service Provided:
Garage Door Repair

Technician Associates: Herschell Antone
Review:

We really appreciate their fast response to our call for service.The repairs to our garage door was completed faster than we expected. Very, very helpful. We will recommend them to anyone Thanks guys! Jim B.

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Technicians: Matthew Long
Review:

Great service and after tune-up, garage door is working perfectly. Thanks for taking care to keep our garage door operating as expected.

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Christopher Brown Service Provided:
Garage Door Repair

Technicians: Christopher Brown
Review:

Tony and Matt were extremely kind and professional.

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Tony Russo Service Provided:
Broken Garage Door Spring Repair

Technician Associates: Tony Russo
Review:

Great salesman, very knowledgeable

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Tony Russo Service Provided:
Install Garage Doors

Technician Associates: Tony Russo
Review:

Technician was friendly, knowledgeable, and efficient.

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Samuel Blocker Service Provided:
Garage Door Opener Repair

Technicians: Samuel Blocker
Review:

Herschell was awesome repairing our broken springs and wore out rollers!! Highly recommended to do business with. If more problems occur, will not hesitate to call Precision Door!!!

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Herschell Antone Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician Associates: Herschell Antone
Review:

Herschell was awesome! He explained everything he would be doing. After his inspection he throughly explained the results. He was very informative and took his time to make sure I was educated on garage door maintenance. Also he was quick. I was throughly satisfied with my service. I’ll definitely be booking again for future services and requesting him. Great customer service.

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Herschell Antone Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician Associates: Herschell Antone
Review:

My technician, Christopher Brown, was prompt, courteous and very professional. I was very pleased with his work.

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Christopher Brown Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Christopher Brown
Review:

My garage door stopped working and after some troubleshooting I determined that the spring broke. I called a couple other garage door repair companies, but they weren’t available for service e calls until the following week. I called Precision based on a recommendation from a neighbor, and they were able to send a technician out same day. I was given a two hour window for arrival time, received a text notifying me of which service tech was coming to my home that even included his picture, and the technician, Antonio, called when he was 15 minutes away to give me a heads up. I was incredibly impressed by the communication I received, even before my technician arrived. Antionio provided truly exceptional service, and even went out of his way to thoroughly explain the issue, as well as the recommended solutions, and showed me some preventative maintenance steps I should incorporate into my home maintenance routine. I was incredibly grateful for his expertise, professionalism, and outstanding customer service.

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Antonio Gilchrist Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Antonio Gilchrist
Review:

The technician was super nice and we were able to replace our sensors under warranty.

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Samuel Blocker Service Provided:
Garage Door Repair

Technicians: Samuel Blocker
Review:

I receive top service from Precision. The Tech that came out was very knowledgeable and efficient with repairing my garage door.

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Richard Jones Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Richard Jones
Review:

Tony M. Jones, I called the company with an issue of the door opening and closing. The issue really was with the type censor used and had gotten miss- aligned with a loose connection to the opposite side. Precision was called and a request for Jermery was made to come take a look and he was very professional in taking care of our issue and very nice and knowledgeable in handling our issue. Things were done in a timely manner and really got here way before the said time he was expected. We very happy issue was resolved, and he stressed to call back if any further problems. Tony

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Jeremy Kelly Service Provided:
Garage Door Opener Repair

Technicians: Jeremy Kelly
Review:

Very professional, polite and knowledgeable technician who came out.

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Antonio Gilchrist Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Antonio Gilchrist
Review:

Antonio Gilchrist did a good job and thoroughly explain the in and outs of the garage doors and options that I had ask about.

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Antonio Gilchrist Service Provided:
Install Garage Doors

Technicians: Antonio Gilchrist
Review:

Super nice and professional. He did a great job. It’s amazing how quiet the garage door is now. I would definitely recommend them to anyone. Thanks so much for everything!

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Christopher Brown Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Christopher Brown
Review:

The technician was very polite and extremely helpful! He sent me my rectangle some helpful tips for the future! Which I appreciate greatly!

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Service Provided:
Garage Door Opener Repair

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Mobile Area

(251) 301-6000

(251) 301-6000
Daphne Area

(251) 301-6060

(251) 301-6060
Foley/Gulf Shores Area

(251) 301-6700

(251) 301-6700
Prichard Area

(251) 301-5999

(251) 301-5999
Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693