Read what people are saying
about Precision Garage Door in:

Grand Bay, AL

Precision Garage Door of Mobile
has received 19 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

Precision came highly recommended, so I decided to reach out to them regarding my garage door issues. From the ease of making an online appointment; to the text message introduction I received about Richard, my very professional and courteous service technician; to the timely repairs at a surprisingly reasonable cost; I am a very satisfied customer. Don't hesitate to contact them for your garage door needs. You'll be very glad you did!

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
Review:

Excellent experience. We called Precision Door to install a roll up door on a pole barn, as well as adjust one that was already installed. Communication was excellent throughout - called prior to arrival and was able to complete the job ahead of schedule. The quality of work was excellent. Would recommend to anyone needing roll up door services.

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Service Provided:
Install Garage Doors

Review:

Tommy was on time. Answered all my questions and concerns. Explained how the door would work and how it would be installed. Explained my options. ????????

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Tommy Mitchell Service Provided:
Install Garage Doors

Technicians: Tommy Mitchell
Review:

Have not received any service as of now. We were told that the weather prevented the service from being performed. We are currently waiting for a new appointment to be set.

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Richard Jones Service Provided:
Garage Door Repair

Technicians: Richard Jones
Review:

Friendly,on time, had parts to fix, explained everything.

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Service Provided:
Garage Door Repair

Review:

They were the “thing” that counts with me….Professional! 5 stars

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Good, knowledgeable service rep. Did a good job. Came when he said he would. Called 30 minutes ahead. Good work. Had all parts on hand. Thank you.

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Service Provided:
Garage Door Repair

Review:

I chose your company because of two things. First, I noticed that you were 24/7 which indicated to me that you were hopefully on top of things and available when I needed you. Second, you repaired the brand name that I needed to be repaired. I was very please that the job was completed at the time the service gentleman came having all the parts I needed. He offered me several options to choose from and was very professional. I will use your company again the next time I need help! Thank you so much.

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Antonio Gilchrist Service Provided:
Garage Door Repair

Technicians: Antonio Gilchrist
Review:

The introduction of the tech was very nice and and for me, it just started the call off much less awkward. As for Antonia,,,. If ever I need your services again, he is who I’ll request. Very nice, very friendly and knows hos job and gives clear understandable information about the situation. Good guy!

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Antonio Gilchrist Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Antonio Gilchrist
Review:

Good job

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Service Provided:
Garage Door Repair

Review:

Professional, timely, friendly, and courteous. Door sensor correction.

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Samuel Blocker Service Provided:
Garage Door Opener Repair

Technicians: Samuel Blocker
Review:

Antonio was very knowledgeable and professional! Great service!

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Antonio Gilchrist Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Antonio Gilchrist
Review:

I chose Precision Door Service after a Google search and reading the positive reviews left by previous customers. The technician that performed the work was the most absolute professional, punctual, and thorough I have ever dealt with. He is truly an asset to your company and reflects nothing less than great credit upon himself and your business. It's service like this and your fair pricing that I will highly recommend you to anyone and everyone I can that may be in need of the services you provide. I am beyond thrilled with the quality, and speed the work was performed and completed.

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Shaun Byrd Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Shaun Byrd
Review:

We’re very please with the service that we got.. We will be sure to tell anyone about your business if we hear of repairs or a new garage door..

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician was on time, knowledgeable and friendly. Very professional and personable. This was one of the best service experiences I have ever had. These are the people you would not mind spending money with know the product and service are high quality.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

100% Satisfied, very professional, punctual and courteous. Great job, Chris

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A Response from: Bobby Boes

Hello Mr. Randal, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Christopher Brown
Review:

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.

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A Response from: Bobby Boes

Thanks for your review Alan. As I stated to you on our phone conversation we are very sorry for the miscommunication. We typically have a designated install crew that will install all of our pre sold garage doors. This absolutely should have been discussed with you prior to booking the install. I am very sorry but each of our installers are just as qualified as the rest. Wish you the best!!

Travis Gentry Service Provided:
Install Garage Doors

Technicians: Travis Gentry
Review:

Great experience from start to finish! Can not say enough good things about this company. From my 1st phone call and then meeting with Chris until my new garage door was installed. Chris and Jonathan were great! I would ABSOLUTELY encourage my friends to call you for any garage door installations and repairs.

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A Response from: Bobby Boes

Hello Mr. Love and thank you for your Wonderful review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Christopher Brown Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Christopher Brown
Review:

I am 100% satisfied with Precision Door, my technician Kinsman was prompt, hard working and knows what he is doing. He cleaned up before he left and he was extremely courteous. I highly recommend Precision Door, first rate company and technicians.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Mobile Area

(251) 301-6000

(251) 301-6000
Daphne Area

(251) 301-6060

(251) 301-6060
Foley/Gulf Shores Area

(251) 301-6700

(251) 301-6700
Prichard Area

(251) 301-5999

(251) 301-5999
Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693