From Grand Rapids Michigan Bobby has been in the construction industry for over 11 years. He was previously a manager of a Precision Door Franchise in Daytona Beach. With hard work and determination he has opened Precision Door Service of Mobile Pensacola. "I believe the key to success is great customer service. I enjoy educating my clients about their garage door and how to perform maintenance throughout the year." In my free time I enjoy boating, riding four wheelers and being around friends and family.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The technician arrived right on time . He diagnosed the problem requiring repair , clearly went over what was needed and the cost. Everything needed was on the truck and he quickly had the door operating again. The belt mechanism was replaced and he was also able to put in a new key pad. We are very happy with our first experience with Precision and will recommend and use again if needed.
Bonnie Karkkainen
A Response from: Bobby Boes
Thank you for the wonderful review Ms. Karkkainen! Its wonderful to hear about how well our Technicians are doing through the eyes of our clients. Everything we have practiced to get better at seems to be working really well. Dont forget to call us if you have questions or concerns about your garage door. Thank you for choosing Precision!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
From the moment the man who came to fix the garage door got out of his truck I felt we were in good hands. Quick as a flash, he pointed out things that had not been done properly.
When I asked about replacing the whole thing to a new unit, he was quick and efficient to explain the new unit and what I wanted most was peace of mind and no more problems with the garage. He was very polite, courteous, cleaned up after himself. Explained all the features of the new unit. I highly appreciate what he did at my home today and can say that I would sincerely recommend you to anyone wanting the same peace of mind as myself.
Kenneth Marsh
A Response from: Bobby Boes
Thank you Mr. Kenneth for the wonderful review! We greatly appreciate your business and we look forward to working with you in the future if need be. We are happy to hear that you were satisfied with the job that was done as well.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.
Michelle Johnson
A Response from: Bobby Boes
I am sorry you feel this way regarding the pricing. It is always our top goal to provide excellent customer service. I apologize for the confusion with over the phone pricing and the pricing given to you while the technician was at your home. It is difficult to give pricing over the phone due to the customer service representative not being in your garage to determine the exact problem. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I must say my first surprise was how soon you replied to my needs. Your services was more than I expected for the value paid. I hope I never see you again but if needed you, I did get the life time warranty yea? I will be recommending you to my friends if they have a need. As of today I'm very please with your quality of work and even sound better than the it was installed. Thanks
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
5 star rating>>> I opted for a door "overhaul" which included 4 new springs, neoprene rollers and roller reinforcing brackets. The installation exceeded my expectations and the door now functions exceptionally better than before the overhaul. It is very quiet as compared to before the overhaul. I would highly recommend their service. Very professional.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Bobby installed 2 new beautiful garage doors for us about 2 months ago. I have had many compliments on the doors and they look fabulous and operate very smoothly. My husband and I are very pleased with the quality of the product and the care taken in the installation. Bobby is a super nice young man too.
Thanks Precision!! MERRY CHRISTMAS!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Garage door spring and cables were broken. Could not get car out of garage. Called Precision and two techs were at my home within an hour. They worked for two hours and repaired everything. Great, prompt,courteous service. Five stars for this company.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very pleased with the quick service and the replacement of one of my garage door openers. Bobby Boes did an outstanding job and was very quick and professional.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Bob came the same day as our call. He did a full inspection and discovered the problem, one of the safety eyes was damaged. He had the parts on the truck and fixed it right on the spot. He was very professional and courteous. His prices were very fair and reasonable. Precision Door will be our garage door company.
Gloria P.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent service! I backed into the garage door stranding two cars inside on Sunday morning. Precision was here within a very short time and removed panels to allow us to get the cars out. They came back the next day as promised and installed a new door. Can't ask for more than that.
Jane Sharpe
A Response from: Stephanie Sharp
Hi Jane ! I was able to add your great review to our website. Thank you so much for emailing it to us. We greatly appreciate your business and were happy to help you get your cars out of your garage!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Thanks for being on time and thorough with the appointment to give a free estimate on replacing my garage doors. I am looking forward to having them installed and doing business with you! I will also rate/comment after job is completed. Thank you.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Fantastic service! I backed into the door on my way to church this morning and damaged it pretty badly. Precision said they would have someone out at 1:00 p.m. It is now 12:45 p.m. and he has been here and gone. The cars are out of the garage and the garage is secure. He'll be back later to complete the repair and the quote seemed very fair for the work to be done. Thank you, Precision!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great customer service, they communicated with us the entire time, setting up an appointment was easy, the tech was on time, worked quickly, they offered us an alternative to waiting for the door to be ordered, all went smoothly!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Informative website, call answered quickly, came out very quickly. All options were explained to me so I was able to make an informative choice. I'm very pleased with the service.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
My car was stuck inside my garage after someone crashed into the door. The technicians came out right away, got my car out and did an estimate for repairs. The repairs were done on time and the garage looks as good as new. They went above and beyond for us. I would definitely recommend them!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
5 stars. The two technicians who performed our work were most professional. We appreciate them calling ahead, arriving when they predicted, and knowing how to do the job. Precision will be our first call for any future service.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The Guys were great! On time and very professional. I really liked that I was given the GOOD, BETTER, BEST options. If I ever need any assistance with a garage door, I will call you guys first. Thanks for solving this problem.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Bobby Boes was very professional and did a great job. I felt like the price was slightly high, but Bobby was helpful with the use of the coupons we had. I also appreciated the same-day service and a late afternoon appointment time. I will contact Precision Door the next time I have an issue with my garage.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great service! The technicians came out earlier than promised. Same day service! They did a check of my door and presented me with 3 options. Any questions I had were answered and made my decision. There was no pressure to choose a more costly option. The work was done quickly and professionally. Thank you, guys, for a job well done!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I love to watch people work that really know what they are doing and I was highly impressed with the young men that performed my work. They not only did it well, they seemed to actually take pride in their work. Very pleased. Gene Looney
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great job - courteous and informative. Bobby Boes gave me the various repair/replace options. Went with replacement, due in fact to the lifetime warranty. Door is fantastic, the double door is so very very quiet and smooth operation. If and when the other door has a problem, will be calling Precision!
