Read what people are saying
about Precision Garage Door in:

Mobile Area, AL

Precision Garage Door of Mobile
has received 872 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I made one call and these folks were here the same day. Very professional, courteous, and informative. They kept me informed every step of the way until the technician arrived. The technician was very courteous and informative. I was given all options in order to get the overhead door operational. Very impresive company!

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Tommy Mitchell Service Provided:
Garage Door Repair

Technicians: Tommy Mitchell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Antonio Gilchrist was very professional,helpful,answered all question and solved the issue with the garage door opener.I would highly recommend him to anyone needing assistance with their Precision garage doors.Five star review. thanks for a prompt response to my call. Walter

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Antonio Gilchrist Service Provided:
Garage Door Repair

Technicians: Antonio Gilchrist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a small problem with our electric gate. When closing, there was a 12" gap. Precision sent their technicians who adjusted the opener so the gate fully closed. They were thorough, efficient and very helpful. We would recommend Precision very highly and have to many of our friends.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, worked quickly, and professional. This is the second time to use Precision. They were referred to us and we would refer them to others.

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Richard Jones Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Richard Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hershell was great!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis the tech was on time and very helpful!

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Travis Gentry Service Provided:
Garage Door Repair

Technicians: Travis Gentry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Travis and John installed the heavy duty and unbelievably quiet door. They took their time and did a quality installation. They were very thorough and took steps to ensure a sturdy and tidy installation. The door is much higher quality than other doors that I've owned and I've never had a garage door this quiet. The door's operation is very smooth. Precision has done a very good job communicating with me during the entire process.

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Travis Gentry Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Travis Gentry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The crew was great. They showed up on time. They were friendly. They provided Me a full assessment of the work needed. They finished The job quickly and worked cleanly. They were very professional. I would use them again without hesitation. Thanks guys !!!

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matthew Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are a repeat customer from a previous address. Needless to say, we are very satisfied with the installers and product. Matthew Long presented us with 4 different quotes, which was nice. He was very pleasant and helpful. Today, Richard Jones and his assistant completed the service. My husband was very impressed with their knowledge and work ethics. We have already referred Precision to people we know. Thank you, again, for your prompt service. Mary Long

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Matthew Long Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Matthew Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Joe Baggett was very knowledgeable, detail oriented, and had great customer service. He educated me on what I currently had and the different products his company offered as an upgrade without feeling like I was being talked to by a salesman. I appreciate you Joe!

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Joe Baggett II Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Joe Baggett II
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time and very efficient. He was friendly and knowledgeable.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was great! Very professional. Timely, friendly and provided reassuring service. He resolved my issues and took the time to demonstrate helpful operational steps in which I was not familiar. Thank you Richard and Precision Door for your prompt response and five star service.

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Richard Jones Service Provided:
Garage Door Opener Repair

Technicians: Richard Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came highly recommended, so I decided to reach out to them regarding my garage door issues. From the ease of making an online appointment; to the text message introduction I received about Richard, my very professional and courteous service technician; to the timely repairs at a surprisingly reasonable cost; I am a very satisfied customer. Don't hesitate to contact them for your garage door needs. You'll be very glad you did!

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I use this company for any problems with my garage door as well as maintenance issues. The technicians are always courteous, competent, and on time.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Very thorough, good tips, fixed the problem. Professional and personable.

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Joe Baggett II Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Joe Baggett II
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

friendly & expert service provided by technician Christopher Brown

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have always been so pleased with the service from Precision! Herschell was our technician and he was so thorough. He was so kind and professional! I love that this company truly takes care of it’s customers!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called them at 6:40 am and they were here by 9:00am and fixed my problem in an hour very friendly and courteous. Price was a little high but great service well worth it.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bo and Bill were very knowledgeable and diligent in their work. Very professional in all aspects of their work. Would highly recommend them.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Antonio did an excellent job. He was both professional and courteous. He was very knowledgeable about the garage service.

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Antonio Gilchrist Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Antonio Gilchrist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Antonio Gilchrest was a outstanding technician, His customer service was out standing, glad he came and fixed my garage door

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Antonio Gilchrist Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Antonio Gilchrist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring broke. The technician came out and solved the problem. The technician came at the agreed time frame.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Richard was great thank you for your great service

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Richard Jones Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Richard Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had the bottom seal / track replaced. The service tech was absolutely AWESOME! All techs should be this professional, informative, and courteous!!! WOW!!! What a great experience!

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Antonio Gilchrist Service Provided:
Garage Door Repair

Technicians: Antonio Gilchrist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service and technician were awesome! Fixed our problem and so professional!

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Joe Baggett II Service Provided:
Garage Door Repair

Technicians: Joe Baggett II
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Guys done a great job. Thank you

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Patrick Owens Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Patrick Owens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was great. Service was friendly and fast and multiple options were given. Very professional.

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Richard Jones Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Richard Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very kind, did a great job. Appreciate timely service ????

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Joe Baggett II Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joe Baggett II
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.

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A Response from: Your Friends at Precision Door Service

Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team. 

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Mobile Area

(251) 301-6000

(251) 301-6000
Daphne Area

(251) 301-6060

(251) 301-6060
Foley/Gulf Shores Area

(251) 301-6700

(251) 301-6700
Prichard Area

(251) 301-5999

(251) 301-5999
Precision Garage Door Service of Mobile
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693
Precision Garage Door Service of Baldwin County
Office: (251) 225-8821
22450 Hwy 59
Bldg C

Robertsdale, AL 36567