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Read what people are saying
about Precision Garage Door in:
Gulf Shores, AL
Precision Garage Door of Mobilehas received 108 reviews, averaging 4.93 Stars:
Gulf Shores, AL
Hello Mr. Malone, Thank you for your wonderful review! We greatly appreciate your business! Glad to hear that Precision Door was able to help your with garage door needs!
Gulf Shores, AL
This absolutely could not have been a better or easier process. It hasn't even been 24 hours since my initial call for an estimate and my new door is being installed as we speak. The price was wonderful, the customer service was top notch, and the technicians couldn't have been nicer. I don't have a single negative thing to say about this company and experience. Van came and gave my estimate; Michael and Trenton installed my doors--great guys all around.
- Heather Neese
Thank you Heather for your amazing review on the company and for taking the time to mention each one of the guys! We greatly appreciate your business!
Product:
Gulf Shores, AL
Precision was great. Professional, on time, and did a good job.
- Benita Parnell
Thank you for your review, we greatly appreciate it!
Product:
Gulf Shores, AL
Kinsman Knight was very courteous towards our tenant and office. Kinsman is a great communicator. We enjoy working with Precision Door Service.
- Gwen Lee
Thank you Mrs. Gwen for the kind review! We greatly appreciate your business!
Product:
Gulf Shores, AL
We continue to choose Precision Garage Door's for all of our rental Home repairs. They have great customer service before, during and after the job has been completed! Thank You!
- Gwen Longterm
Thank you Gwen for continuing to choose Precision! We greatly appreciate you and the business!
Product:
Gulf Shores, AL
I had a new garage door installed by Kinsman and Chris this past week. They were both timely and professional. They did an outstanding job with the install and answered my questions about the door itself. They also recommended specific lubricant maintenance required in our coastal environment. I highly recommend Precision and these 2 individuals on your next garage door.
- Tim Morrison
Hi, Mr. Morrison, Thank you for the kind review, we greatly appreciate it. Glad to hear our technicians were able to install your door for you.
Product:
Gulf Shores, AL
Mike came to my house as scheduled, serviced my noisy garage door and offered me suggestions that I can use in the future. He was very professional and knowledgeable. I am very pleased.
- Pete Ford
Gulf Shores, AL
I liked that I was told who would be coming to my home, and that the team's photos are on the website so I knew exactly who to expect. I felt very comfortable with them here - both men were friendly, confident and completely professional (as was the girl on the phone when I made the appointment). They took time to educate me on the equipment and even set up my car's built-in remote for me. As far as the equipment, having a lifetime warranty and 24-hour service are a huge plus.
- Kayla Dowling
Product:
Gulf Shores, AL
What a great experience in customer service! Calling the office to get an appointment was easy and efficient. Ross and Mike came to the house and assessed my needs and convinced me that a new garage door and opener would be best. No pressure to purchase anything unnecessary but good advice to make improvements to what I had previously. Ross explained the itemized contract very thoroughly. Installation of the garage door and opener went without any issues. Both Ross and Mike were courteous and worked well together. I am very pleased with the service and products from your company. Knowing that I can call for assistance with a new installation is a plus. I would highly recommend this company for the expert customer service and attention.
- Tom Birk
Gulf Shores, AL
I found your business on the internet while looking for instructions on repairing my garage door. After reading the customer reviews, I decided to call you instead of attempting the repair myself. Everything I read was on target. Frank was on time, knowledgeable and efficient. He explained my options and the cost involved. The work was compleded in less than an hour. I would rate Precision a 5 out of 5.
- Cliff Barger
Product:
Gulf Shores, AL
Great and I very rapid response.
- Tony Rivera
Gulf Shores, AL
The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.
- Michelle Johnson
I am sorry you feel this way regarding the pricing. It is always our top goal to provide excellent customer service. I apologize for the confusion with over the phone pricing and the pricing given to you while the technician was at your home. It is difficult to give pricing over the phone due to the customer service representative not being in your garage to determine the exact problem. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately.
Gulf Shores, AL
Justin was very professional, showed up right on time, fixed our garage in 30 minutes and even "couponed" us.
- Cheryl Ginn
Product:
Gulf Shores, AL
Jason arrived on time and went well beyond what we expected. He went out of his way to ensure we were happy with his service. 5 stars for Jason. Can't say enough good about him. We need more contractors like this guy. Ken Harvey
- Kenneth Hardey
Thank you for the nice review!
Product:
Gulf Shores, AL
5 star
- Harry Alheid
Product:
Gulf Shores, AL
Jason installed a new garage door opener for me today. He seems to be very experienced, answered all my questions and gave me a great overview of my new equipment. He arrived when I expected and did the install in much less time than I had anticipated. I am very satisfied with the job Jason did. You have an excellent employee.
- Pete Ford
Product:
Gulf Shores, AL
My garage door failed to open Tuesday night, October 14, 2014, five days before a planned two week trip. My first thought was "Well, deal with it when you return. There is no way you can get it fixed in five days." Early Wednesday morning I began to think about the garage door. I realized, I had no idea who to call. So I "Googled" garage door repair for my zip code. There, at the top of the list, was Precision claiming same day 24/7 garage door repair. "Yeah, right!" I chuckled to myself. I called their number at 6:50 A.M. fully expecting a recording. However, a very pleasant (remember it's 6:50 A.M.) sounding woman answered the phone within a couple of rings. She scheduled an appointment. By 6:00 P.M. THAT DAY the door was repaired and operational. It could have been completed by 2:00 P.M., but, I had to accept an afternoon appointment instead of one offered for that morning. I tend to ramble. To bring this to a conclusion. 1.) Great, very informative web site. 2.) They deliver as advertised. 3.) The technician Jason Lites is one of the most professional, knowledgeable, informative techs I have ever met. His responses to my questions were direct and to the point. He showed respect and patience in helping me understand my problem and options for repair. 4.) Excellent company 5.) Exceptional customer service. 6.) Timely follow up. I could go on, but, I think you can tell I'm very pleased with Precision Overhead Garage Door Service. If you have garage door problems, don't hesitate, call the professionals, Precision Overhead Garage Door Service.
- Bill
Thank you very much for the Awesome Review!
Product:
Gulf Shores, AL
Outstanding service! The spring on our garage door broke late Friday night, I googled garage door repair and your site came up. I called your number after 10 pm Friday night..expecting to leave a voicemail I was surprised to speak to a friendly lady who scheduled a technician for 8 am the next day. The technician called before arriving and arrived on time with the exact parts needed to repair the door. The technician took the time to explain what our options were and did not try to sell us more than we needed. I will definitely recommend your company to everyone I know!
- Amanda and jeff Kimsey
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999
I woke up Friday morning with 3 garage doors that needed to be fixed. Stressed about that until I called Precision. 2 hours after my call, all three doors in different locations were fixed! Great work.
- Frank Malone