What a great experience in customer service! Calling the office to get an appointment was easy and efficient. Ross and Mike came to the house and assessed my needs and convinced me that a new garage door and opener would be best. No pressure to purchase anything unnecessary but good advice to make improvements to what I had previously. Ross explained the itemized contract very thoroughly. Installation of the garage door and opener went without any issues. Both Ross and Mike were courteous and worked well together. I am very pleased with the service and products from your company. Knowing that I can call for assistance with a new installation is a plus. I would highly recommend this company for the expert customer service and attention.

- Tom Birk

My garage door opener,a 1996 Lift Master model,stopped working. I called Precision Door Service today, November 3, 2015 mid morning and was told a technician, Ross Helwig would be at my house between 1:00 -3:00 pm the same day to diagnose,repair and/or replace. Ross called and due to a cancellation he was able to come much earlier. I appreciated the Company's prompt,courteous response and I was very appreciative of repair or replace options after his diagnosis for me to choose. It was fairly obvious of the decision I needed to make without any high pressure sales techniques. I am completely satisfied with my decision and I would highly recommend this Company's products and services. Ross was by far one of the best service technicians we have ever had at our home!

- Fred Mcgee

On time, quick repair, and he knows his craft!

- Pam Trammel

I found your business on the internet while looking for instructions on repairing my garage door. After reading the customer reviews, I decided to call you instead of attempting the repair myself. Everything I read was on target. Frank was on time, knowledgeable and efficient. He explained my options and the cost involved. The work was compleded in less than an hour. I would rate Precision a 5 out of 5.

- Cliff Barger

Omg!! Great fast service. I was suprised to get a picture if the tech coming from the company.. He was professional very fast and friendly and cute too. Recommend to everybody!!

- Brian Collinsworth

Great and I very rapid response.

- Tony Rivera

Service was excellent. They were actually here earlier than they quoted. Technicians knew there products and advised on a different action than repair because of age and parts availability. Did not take more than an hour. Excellent work.

- Michael Stafford

Fast and friendly service..great work!

- Robert & Maryann Barca

The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.

- Michelle Johnson

I am sorry you feel this way regarding the pricing. It is always our top goal to provide excellent customer service. I apologize for the confusion with over the phone pricing and the pricing given to you while the technician was at your home. It is difficult to give pricing over the phone due to the customer service representative not being in your garage to determine the exact problem. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately.

A coupler was replaced and I was very satisfied with the work Justin did.

- Gerald Rooks

Justin was very professional, showed up right on time, fixed our garage in 30 minutes and even "couponed" us.

- Cheryl Ginn

Jason arrived on time and went well beyond what we expected. He went out of his way to ensure we were happy with his service. 5 stars for Jason. Can't say enough good about him. We need more contractors like this guy. Ken Harvey

- Kenneth Hardey

Thank you for the nice review!

I give the service 5 stars. The installer Justin was very professional, curtious and engaging. He answered all my questions and did the work very efficiantly. I think he did a great job and the opener performs perfectly. As a retired US Navy Master Chief and a retired Plant Manager, If I still worked I would hire him in a second. Please give him a Well Done.

- Claude Eubanks

Thank you very much for the wonderful review and we are happy to hear Justin did a excellent job for you. We will make sure to give him a well done! Thank you for your business!

Justin Ables was our technician. He called while on his way and was on time. He was polite and knew what he was doing. He explained in detail what he needed to do to get our garage door back working. He gave us three choices and did not try and pressure us into the most expensive one (although that is the one we chose.) He answered our questions. He quickly got to work and had our garage door back working, just like new!

- Louise Vansaw

5 star

- Harry Alheid

Justin came very quickly and inspected our door and gave us 3 levels of service. Once we decided, he went to work and finished within an hour. Our door works great and I could not be happier as we really needed the service fast. He was just great and friendly and did not put pressure on which level of service to select. I would always give him 5 stars!!

- Judy Ifft

Jason installed a new garage door opener for me today. He seems to be very experienced, answered all my questions and gave me a great overview of my new equipment. He arrived when I expected and did the install in much less time than I had anticipated. I am very satisfied with the job Jason did. You have an excellent employee.

- Pete Ford

Greatly appreciate the service provided to me by Jason Lites! He was prompt, called ahead to let me know he was coming! Did a great job diagnosing the problem I had and offered me several options to fit my budget!! Did a GREAT job on my new opener, reviewed me on his work and what I needed to know about my system, helped me program my outside keyboard, made sure I was given my coupon discount. In all just a great experience!! I would recommend Precision to anybody who wants the job done right!! I went with a Big Brand name and should of went with you guys first! Thanks!!! Don Owens

- Don Owens

I am very pleased with the work , a God job,and a fair price, Jason was kind and helpful, The Door is working like new!! Thanks to Precision Door !! Good service !

- John and Joyce Dennehy

I had windows put in my garage door; very happy with job Precision Door Service did. Jason was my technician. Jason called to confirm he was on his way, got my idea of what I wanted. He did not try to sell me on anything, just paid attention to my concerns. He came on Monday, said he had to order window and it would be here Friday or Saturday. But this morning (next day) he called to say it had arrived and he could put it in today. Jason was very nice and professional. I recommend Precision Door Service.

- Rosa Poland

The guys at Precision Overhead Garage Door Service were fast, friendly, and knowledgeable. They fixed my garage door in about an hour, and it operates so quietly. I like the outside combination keypad they installed as well. I'm especially happy with them, because they gave me a lifetime warranty. Great job guys, I'm so glad I called you instead of some other outfit.

- Brad Boyd

Six stars for Jason and Precision Door Service. Jason is a man who knows what is wrong and has the parts and the experience to fix the problem. The problem was much deeper than I thought. Now we have a door that goes up and down without screeching. Thank you so much for great and prompt service.

- Barton Small

Technician Jason was very professional, he thoroughly explained everything and was extremely fast performing repairs. I will definitely recommend Precision to others.

- Daniel Thompson

I called Precision door service after finding there ad in a Valpak I received in the mail. I talked to a very pleasant lady on the phone and scheduled an appointment for the next day. I was told the name of the serviceman that would be coming to the house (Jason sites) and also received an e-mail with a picture of him. Jason called about 10 min. before he arrived. When he arrived I told him the problem, 5 min. later he told me the safety sensors was bad, he replaced the sensors and in under 30 min. he was out the door and my garage door opener worked great. I now have a Precision door service label on the wall next to my door opener. I will be using them again and would recommend them to anyone. Thank You

- Clyde Phillips

Employees were great to work with and knew your product well. Great installation on door opener and spring. TKS.

- Phillip Chambers

My garage door failed to open Tuesday night, October 14, 2014, five days before a planned two week trip. My first thought was "Well, deal with it when you return. There is no way you can get it fixed in five days." Early Wednesday morning I began to think about the garage door. I realized, I had no idea who to call. So I "Googled" garage door repair for my zip code. There, at the top of the list, was Precision claiming same day 24/7 garage door repair. "Yeah, right!" I chuckled to myself. I called their number at 6:50 A.M. fully expecting a recording. However, a very pleasant (remember it's 6:50 A.M.) sounding woman answered the phone within a couple of rings. She scheduled an appointment. By 6:00 P.M. THAT DAY the door was repaired and operational. It could have been completed by 2:00 P.M., but, I had to accept an afternoon appointment instead of one offered for that morning. I tend to ramble. To bring this to a conclusion. 1.) Great, very informative web site. 2.) They deliver as advertised. 3.) The technician Jason Lites is one of the most professional, knowledgeable, informative techs I have ever met. His responses to my questions were direct and to the point. He showed respect and patience in helping me understand my problem and options for repair. 4.) Excellent company 5.) Exceptional customer service. 6.) Timely follow up. I could go on, but, I think you can tell I'm very pleased with Precision Overhead Garage Door Service. If you have garage door problems, don't hesitate, call the professionals, Precision Overhead Garage Door Service.

- Bill

Thank you very much for the Awesome Review!

Did a great & fast repair on my roll up door. It was Sunday morning. Great service & reasonable price. Very good looking truck. Michael

- Micheal Behr

Outstanding service! The spring on our garage door broke late Friday night, I googled garage door repair and your site came up. I called your number after 10 pm Friday night..expecting to leave a voicemail I was surprised to speak to a friendly lady who scheduled a technician for 8 am the next day. The technician called before arriving and arrived on time with the exact parts needed to repair the door. The technician took the time to explain what our options were and did not try to sell us more than we needed. I will definitely recommend your company to everyone I know!

- Amanda and jeff Kimsey