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Travis Gentry's Bio:
Travis was raised here in Mobile. He loves spending time with his family, fishing and Alabama football! He also enjoys quality time with his two daughters.
Mobile, AL
Thank You for your kind review! We greatly appreciate your business!
Robertsdale, AL
Awesome company! Ross is very knowledgeable regarding products and professional in every way from the first phone call till the final install and thank you. Installers, Travis, John and Chris were professional, informative And well trained installers. I would not hesitate to call again and employ their services. A great experience and very satisfied customer. An American company with quality products and integrity.
- Dave Kelso
Hello Mr. Dave, Thank You for your very kind review regarding Ross, Travis, John and Chris! We greatly appreciate your business as well!
Saraland, AL
I would like to recommend Precision Door Service. The technician was very professional and did a thorough job. He went over everything he was going to do before hand and reiterated what he did afterwards. This is a very good company and I will use them again in the future .
- Clay Mcdaniel
Thank You Mr. Clay for your kind review! We greatly appreciate your business! We look forward to working with you again the future!
Chunchula, AL
Called 3 companies and these guys came same day and fixed it. The other two tried to sell me a new system and all I needed was a new light socket.
- Jack Hann
Hello Mr. Jack, We are so happy that you chose Precision Door Service for your garage door! We greatly appreciate your business!
Mobile, AL
Called 10/11 had appointment 2: pm on time, repaired my remote. Thank you for the great service. Dee
- Dee Oglesby
Thank You for your kind review! We greatly appreciate your business!
Mobile, AL
After dealing with two sub-par garage door companies I called Precision. Travis the technician was there within 2hours,diagnosed the problem and installed new motor and rollers. My door has never been so quiet. If all of your techs are as professional,courteous and knowledgeable as Travis you have a great team.. I will definitely recommend Precision Door!!!!
- Paul Willamor
Hello Mr. Paul, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your kind words for our technician Travis!
Mobile, AL
Quick service. Thanks!
- Anita and patrick Page
Thank You Mr. and Mrs. Page for your review! We greatly appreciate your business!
Mobile, AL
Service was excellent, product is working as needed. I am pleased with Precision Door Mobile and I will recommend them for a Quality Job well Done. Thank You !
- Terry Kuehne
Hello Terry Keuhne, Thank You for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well!
Product:
Technicians: Travis Gentry
Mobile, AL
The Tech that came out was great, he replaced and repaired everything in less than a hour. I could not ask for more.
- Paul Ott
Hello Mr. Ott, Thank You for your kind review! We greatly appreciate your business!
Mobile, AL
Travis, the technician, was thorough and did a good job installing our new garage door. I have no complaints.
- Bill Kelly
Thank You Mr. Bill for your kind review! We greatly appreciate your business!
Silverhill, AL
June 2nd was the original date of the estimate for my repairs. Two panels had to be ordered which I was told would be in the following week. Three weeks later and the job was able to be completed. I was given a service time from 10:00-noon for the tech to arrive. He called at 9:30a.m. and told me it would be 2:00p.m. before he could get here. 3:30 and still no serviceperson here, so I called and asked if he would still be coming , and he said yes. At 5:45 I got a call from another service person coming over from Florida. He arrived at 6:20p.m. The panels were put on and looking great. He told me I needed new rollers for the door as the bearings were shot. This wasn't in the original estimate, but I went ahead and had him put them on. The door looks wonderful, and runs smoothly and more quietly than before. Thank you Mike for a job well done. My complaint is that I had to call to keep tabs on when the job would be done, and when the date was finally set, it took all day long waiting for someone to get here to do the job. When Mike got here, the job was completed in less than an hour. I'd give Mike 5 stars; company contact and timeliness of repairs a 2 or 3.
- Judy Ashton
Bay Minette, AL
Called on Friday around 7 pm and scheduled an appointment with Travis to be at our house Saturday morning around 9:30. Great repair service and Travis had a great personality. Explained everything that needed to be done then got right to work. Highly recommended.
- Steve Wimberly
Hello Mr. Steve, Thank you for your kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.
Mobile, AL
Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
- DYE
Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.
Spanish Fort, AL
Had a great experience! I called with some questions about servicing my garage door. The operator was very nice, even though she did not know the specific answers to my questions. I had a call back from a manager and he was quick to answer my questions and send a tech out for a free estimate. The Tech, Travis was awesome! Polite and knowledgeable! After our good/better/best quote (which was so very helpful) we decided on the work and called to schedule Travis to come back to perform the work. He was on time and worked diligently to get the job done. We would definitely recommend Precision to friends and family and wouldn't hesitate to use again based on this great experience. Thank you!!!!
- Summer R
Hello Mrs. Summer and thank you for your review! We greatly appreciate your business! We look foreard to working with you again in the future if the occasion should arise.
Grand Bay, AL
I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.
- Alan Parker
Thanks for your review Alan. As I stated to you on our phone conversation we are very sorry for the miscommunication. We typically have a designated install crew that will install all of our pre sold garage doors. This absolutely should have been discussed with you prior to booking the install. I am very sorry but each of our installers are just as qualified as the rest. Wish you the best!!
Mobile, AL
Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!
- Charles M.
Thank you Mr.Charles for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!
Product:
Technicians: Travis Gentry
Mobile, AL
Awesome response time and customer service for my rental home in west Mobile. Removed and replaced a broken garage door spring. I would definitely do business with again. Thank you
- Marc Porrazza
Hello Marc Porrazza, Thank you for your Amazing review! We greatly appreciate your business! We look forward to working with you again if ever should need garage door services again.
Spanish Fort, AL
I am very pleased with the new garage door installed by Travis with Precision. My appointment time was between 2 & 4 p.m. Travis called at 2:19 to let me know he was less than 20 minutes away from my home. He arrived in less than 20 minutes and was very courteous and knowledgeable about the Precision garage doors. I would highly recommend Precision!
- Robert Wasden
Thank you Mr. Wadsen for your kind review! We greatly appreciate your business and taking the time to review Precision Door. We also appreciate you letting us know how well Travis is doing.
Spanish Fort, AL
Very satisfied with Travis, very professional and thorough! Job well done
- Kent Hayden
Thank you Mr. Hayden for your kind review! We greatly appreciate your business!
Spanish Fort, AL
It was a pleasure doing business with a 100% professional company. The tech did a great job and did so in a very short period of time. I highly recommend this company to anyone needing a repair to their garage door.
- John Cox
Thank you Mr. Cox for your Wonderful review! We greatly appreciate you taking the time to review Precision Door!
Mobile, AL
I called today scheduled a time, he was going to be late so he called...Made the reschedule time early. Travis was informative, helpful, dressed professional and made me feel like he cared about putting a door on my house. EXCELLENT
- Michael Davies
Thank you Mr. Davies for your Wonderful review! We greatly appreciate your business!
Atmore, AL
Good service! Very knowledgeable young man. He worked quickly & efficiently. He was a very respectful and polite person. We were very appreciative and thankful that our repair was done on the same day that our service call was placed! Thank you so much!
- Mary Brantley
Thank you Mrs. Brantly for your kind review! We greatly appreciate our business!
Summerdale, AL
Same day service awesome. Travis was friendly and knowledgeable, explaining all options available. We won't hesitate to call if we have problems again or if andxwjen we need a new door.
- Rhonda Riggins
Thank you Mrs. Riggins for your kind review! We greatly appreciate your business! We look forward to working with you again in the future should you ever need so.
Mobile, AL
We used Precision Door in the past and they certainly earned our future business. This time, we had a new opener motor, wall button, car buttons, outside panel installed. Travis called in advance and arrived on time. He was extremely professional and knowledgeable. The work was performed perfectly. Travis took the time to explain how to operate the equipment and to call if we have any questions. The garage door is super quiet and operated better than new.
- JW
Thank you JW for your kind review! We greatly appreciate your business and being a continued customer of Precision Door!
Mobile, AL
Called on a Friday around 5pm and Travis was at our house by 6pm. Great repair service and Travis had a great personality. Explained everything that needed to be done then got right to work. Highly recommended.
- Jerry Lundy
Thank you Mr. Lundy for your wonderful review! We greatly appreciate your business and taking the time to send in a review on Travis and Precision Door!
Mobile, AL
Travis is a superb technician. Did a great job installing my latest garage door.
- Jim G
Thank you Mr. Jim for your wonderful review! We greatly appreciate your business!
Mobile, AL
Very pleased with the product and installation. Stopped by the Mobile location and talked to Ross, he was very helpful and professional, sold me a door and scheduled the install. Same day purchase and install was a plus. The techs did a great job.
- Steve Colvin
Thank you Mr. Colvin for your Wonderful review! We greatly appreciate your business!
Mobile, AL
Travis was an excellent technician. He called prior to arrival, arrived at the stated time. He was skilled at the job performed and had the door working within 90 minutes. I am completely satisfied with the job Travis completed.
- Eugene Atkins
Thank you Mr. Atkins for your review! We greatly appreciate your business!
Mobile, AL
Excellent service by Travis and reasonable pricing.
- Craig Raines
Thank you Mr. Raines for your review! We greatly appreciate your business!
Foley, AL
Travis was on time and very polite. He completed the job quickly and efficiently. The cost was reasonable and I am very satisfied. Thanks so much.
- Vallita Acthley
Thank you for your review! We greatly appreciate your business!
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Excellent service. Very professional.
- Lucy Cope