Read what people are saying
about Precision Garage Door

Precision Garage Door of Mobile
has received 1927 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Very responsive. Very professional.

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A Response from: Bobby Boes

Thank you for taking the time to rate your experience Mr Schrader! Precision is very proud of Shaun and the work he performs. Please continue with the feedback and if you ever need anything we are just a phone call away!

Shaun Byrd Service Provided:
Garage Door Repair

Technicians: Shaun Byrd
Review:

Jacob and Joseph were excellent. I highly recommend them.

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A Response from: Bobby Boes

Thank you Ms. Adams! We will be sure to let Jacob and Joseph know how pleased you were with their work, Be sure to keep Precision in mind if you ever have questions or needs for your garage door in the future!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Shawn came on time after calling and adjusted my new door closing...good job, but don't know why it had to be adjusted again after one month?

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A Response from: Bobby Boes

Thank you for taking the time to send us feedback on your experience, Mr Hopkins. Nothing to be alarmed over but feel free to give us a call should it happen again. We want to keep everyone educated on subtle changes they may encounter with their garage door and would love to go over any questions you have.

Shaun Byrd Service Provided:
Garage Door Opener Repair

Technicians: Shaun Byrd
Review:

My appointment was for 12:00 but Austin called and come early. He was very nice and explained what needed to be repaired. Service was fast and he had all the parts for the repair on hand. I saw their trucks around town, which I called and they didn't disappoint. If you need garage door repair/replacement, give them a call.

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A Response from: Bobby Boes

Thank you for the feedback Mr Scott! We are proud of Austin and the work he does for us here at Precision. We look forward to working hard for you in the future so please don't hesitate to call!

Service Provided:
Garage Door Repair

Review:

Shaun Byrd was in time, knowledgeable, and helped out a ton. Would use them again.

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A Response from: Bobby Boes

Thank you for the review Mr. Stahl. Shaun does a great job for us here at Precision! We look forward to working with you on future garage door needs!

Shaun Byrd Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Shaun Byrd
Review:

Prompt, efficient and friendly service. Professional and knowledgeable technician. Garage door inspection and maintenance service provided on this visit; no repair necessary. Highly recommended with confidence.

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A Response from: Bobby Boes

Thank you for the feedback Mr Wenzel! Austin does excellent work for us here at Precision and we will make sure he knows you were pleased with his service. Please don't hesitate to call if you have any garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

We were very satisfied with the installation of our garage door. The technicians were hard working and knowledgeable. They arrived as scheduled and worked about 11 hours until the job was finished without a break. They were very helpful in answering questions.

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A Response from: Bobby Boes

We appreciate you taking the time to fill out a review Mr Miller. Our technicians take pride in their work and will be pleased to know its paying off. Be sure to keep Precision in mind for future garage door needs!

Service Provided:
Install Garage Doors

Review:

Precision Door was a great company to work with. They were able to send a technician out within hours of my call. The technician, Jacob, was great. He was polite and thorough in explaining my options. He completed the installation of the new garage door opener in a timely fashion. He programmed my car and was thorough in the explanation of the features of the unit. I would highly recommend this company and this technician.

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A Response from: Bobby Boes

Thank you for the feedback Ms. Wittendorfer! Jacob works really hard for us here at Precision. We will let him know you were very pleased with his service and make sure you give us a call for all your future garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The guys that came out to do the service call were very professional ,They were confident that they could do the job. The guys did their inspection of the job and gave me an estimated price ( when I called in as well as upon the visit I told them that it was too replace the wood package on the door).the guys gave me a quote on the price, I asked if he was sure that they looked at the complete job and everything else was fine (I was told and I quote "Sir I do this everyday We have checked everything") I agreed to have the job done. The next day when the service tech came out to complete the work ( I took It upon on myself to remove the Vinyl siding around the door opening to ensure that it did not need to be replaced). The service Tech asked if they looked at the job because they did not quote me a price for enough wood. I told him that I removed the siding that morning to see for myself If the 2 X 4 YP did not need to be replaced an they needed to be replaced. he said that he was sorry that I was not told about having to replace the 2 X 4 X 8 YP , but he would get me a price. As a customer I don't like being told the day of service about an additional price when I already in too the job.Other then that small problem everything else was Great. (I did not see Senior discount on invoice)

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A Response from: Bobby Boes

Thank you very much for the feedback Mr. Cunningham. We are always looking for ways to improve our customer service experience and this detailed response will help insure a more efficient encounter for future customer needs. Your concern will be addressed and if you have any questions please contact us. We look forward to doing business with you in the future!

Isaiah Sellers Service Provided:
Garage Door Repair

Technicians: Isaiah Sellers
Review:

The technician and his assistant showed up right on time and got to work directly. They had all the materials they needed and tools required on the truck. As they worked they noticed some unique circumstances and adjusted the installation accordingly. They both were willing and able to answer any and all questions we had. All in all an A+ job.

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A Response from: Bobby Boes

Glad to hear it Mr. Gerheim! Jacob does an excellent job here at Precision and we will make sure he knows you were very pleased with his work. Dont hesitate to call us in the future for all your garage door needs!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .

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A Response from: Bobby Boes

Thank you Ms. Foster! Tommy does a wonderful job for us here at Precision and we will be sure to let him know you were very pleased with his service. Please keep us in mind for future garage door needs and dont hesitate to call us with any questions or comments you have!

Tommy Mitchell Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Tommy Mitchell
Review:

Your technician was prompt, efficient, courteous and professional. He arrived on time, explained service options in a clear and concise manner, and performed the repair in less than an hour. I am very pleased with your service and would not hesitate to recommend you highly.

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A Response from: Bobby Boes

Thank you very much Mr Klaas. Jonathan does excellent work for us here at Precision and we will be sure he knows you were very pleased with his work. Please don't hesitate to call with any questions or concerns you have with any future garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Review:

Very Professional and organized .I appreciate text from tech and on time schedule

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A Response from: Bobby Boes

Thank you for the review Ms. Wallace! We are always happy to hear feedback from customers and we will be sure to let Shaun know you were very pleased with his professionalism. We are looking forward to helping you with all of you future garage door needs so dont hesitate to give us a call.

Shaun Byrd Service Provided:
Garage Door Repair

Technicians: Shaun Byrd
Review:

Your representative was prompt, friendly, and thorough. Thank you for a good experience.

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A Response from: Bobby Boes

We appreciate the time you took to fill out a review Mr Langham. Tommy does a great job for us here at Precision and we are happy to know you were pleased with his service. We are looking forward to working with you in the future for all of your garage door needs.

Tommy Mitchell Service Provided:
Garage Door Opener Repair

Technicians: Tommy Mitchell
Review:

Scott was on time and did a great job!

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A Response from: Bobby Boes

Thank you for taking the time to give us a review Mr Hopkins! We will let Scott know you were very pleased with his work. We look forward to working with you for all of your garage door needs!

Service Provided:
Garage Door Repair

Review:

Isaiah just left our home. What a wonderful experience. I am a builder out of Minnesota and Wisconsin this company and technicians are first rate. If you have a garage door problem, I highly recommend Precision Door Services. Great company

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A Response from: Bobby Boes

Thank you for the review Mr Gibbish. We are proud of the work Isaiah does for us here at Precision. As we continue to get better we are glad to have customers like you that take the time to make sure we are recognized. Looking forward to working with you for all of your future garage door needs!

Isaiah Sellers Service Provided:
Garage Door Opener Repair

Technicians: Isaiah Sellers
Review:

We had an old,poorly maintained garage door and opener which basically quit working. We called Precision at about 2:30 pm and there was a tech. here at 5:00 pm. The problem was quickly assessed and a variety of solutions offered. We chose to replace the door and the day after the service call the door was replaced. The door was much heavier than the old one so the opener would not lift it, we decided to replace that also. Great service, great people, great job!

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A Response from: Bobby Boes

Thank you for the feedback Mr Struchtemeyer. Joseph works really hard to maintain a high standard of customer service so we will make sure he hears about your review. Please continue to call us for all of your garage door needs!

Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Great job by tech. Courteous,friendly, and did quality work. Installed and programmed all devices even programmed my truck to open door. If I had a business I would want my employees to be like him . He was very competent and helpful in making sure every thing was working properly and explaining maintenance of equipment.

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A Response from: Bobby Boes

We will make sure Austin hears about how pleased you were with his service! Thank you for making time for this review Mr O'Rourke! We will continue to get better and look forward to helping you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service; springs replaced in less that 2hours!

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A Response from: Bobby Boes

We are happy to hear from you Ms Stanford! We will make sure Jacob hears about the review and we hope to continue to go above and beyond for all of your future garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very friendly and competent. Arrived as promised. I would recommend them to anyone that needed this type work

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A Response from: Bobby Boes

We appreciate you taking the time to praise Joseph. He does excellent work for us. Thank you for choosing Precision and we hope to continue to help you with your future garage door needs!

Service Provided:
Install Garage Doors

Review:

On the service side (both from my first call in and the technician that came onsite), I give Precision 5 stars! All three employees I dealt with were very professional, super quick to help and dedicated to total customer satisfaction. Very impressed! So why 4 stars? While the service pricing was reasonable, especially for the level of service, I also purchased a new piece of equipment that was unrelated. They charged me more than double the amount I would have paid for it anywhere else. ($125 vs $55). That is a little annoying but I had already agreed to the overall estimate before I realized that price discrepancy. The moral of the story is great company to do service level business with but maybe check the price of new equipment before agreeing to anything.

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A Response from: Bobby Boes

Thank you for the feedback on this. We had a manager reach out to ensure this situation was not only resolved but didn't happen again. There were two different lm828 gateways in the Service Titan price book. One was 75.00 and the other was 125.00. Technician was unaware he had selected the wrong model. We have since taken care of the issue in the price book and immediately requested a refund to our billing department. Management reached out to involve you in a solution. We were happy to hear the steps we took to resolve the issue were in line with your expectations of how business should be done. We look forward to working for you in the future and look forward to keeping you in the Precision family.

Travis Gentry Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Travis Gentry
Review:

Technician Tommy Mitchell was very professional and very thorough. He gave full details of my garage door situation.

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A Response from: Bobby Boes

We thank you for taking the time to praise Tommy, Ms Washington. He does a wonderful job at maintaining excellent customer service for us here at Precision. We look forward to continuing this relationship and working with you on all of your garage door needs!

Tommy Mitchell Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Tommy Mitchell
Review:

Thiss is the 2nd time I have used your company and both times have been delightful experiences. Your staff has been professional and prompt and courteous each time.

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A Response from: Bobby Boes

Thank you Mr Hickman! Tommy is an excellent example of the standard we try to set. We are always hoping to better the experience for the customer and hope that you will continue to use Precision every time you have a garage door need. Looking forward to working with you in the future!

Tommy Mitchell Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Tommy Mitchell
Review:

Liked testimonials and rating. Fantastic customer service, the repair person was an exceptional professional

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A Response from: Bobby Boes

Thank you Ms. Joanne. We will be sure to let Tommy know he did a great job. Please continue to call us for your garage door needs and dont hesitate with any questions you may have in the future!

Tommy Mitchell Service Provided:
Garage Door Opener Repair

Technicians: Tommy Mitchell
Review:

Your office provided excellent updates on when to expect service and the two technitions were very professional and did a great job of installing my garage door!

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Service Provided:
Install Garage Doors

Review:

Garage door repair- This is the only company that I have used since moving into my home 6 years ago. I will only use yiu because of the great service I always get and the warranty and availability

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A Response from: Bobby Boes

We love to come across reviews like this! Here at Precision we are constantly working to get better at what we do. Dylon was your most recent tech and we will be sure to let him know he did a wonderful job at maintaining our high standard of customer service. We look forward to working with you again!

Dylon Byrd Service Provided:
Garage Door Repair

Leadership Team: Dylon Byrd
Review:

He arrived on time, presented me with 3 options, and had it fixed in less than an hour. I was so thrilled!

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A Response from: Bobby Boes

Glad to hear it Ms Azevedo! Isaiah does great work for us here at Precision and we will be glad to let him know he got another 5 star review. If you ever need anything dont hesitate to call us!

Isaiah Sellers Service Provided:
Garage Door Repair

Technicians: Isaiah Sellers
Review:

Excellent customer service. Very professional.

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A Response from: Bobby Boes

Thank you for the feedback Mr Webb! Jacob has done a wonderful job for us here at Precision and we will make sure he knows you gave him 5 stars. We hope you will continue to use Precision for all of your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service provided.

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A Response from: Bobby Boes

Thank you Mr Hart. We will be sure to let Michael know you were very pleased with his service and we look forward to being there whenever you have questions or concerns in the future!

Service Provided:
Garage Door Repair

Review:

I found out about 8:00 Friday night that the spring on the garage door had broken and the door would not raise. I called after 7:00 am on Saturday and a tech was at the house and had the door fixed by 10:00 am.WOW!!! I have used Precision Door before to perform service at my previous home, and this is the same performance I have come to expect from them. This company knows how to treat their customers right.

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Isaiah Sellers Service Provided:
Broken Garage Door Spring Repair

Technicians: Isaiah Sellers
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Mobile Area

(251) 301-6000

(251) 301-6000
Daphne Area

(251) 301-6060

(251) 301-6060
Foley/Gulf Shores Area

(251) 301-6700

(251) 301-6700
Prichard Area

(251) 301-5999

(251) 301-5999
Precision Garage Door Service of Mobile
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693
Precision Garage Door Service of Baldwin County
Office: (251) 225-8821
22450 Hwy 59
Bldg C

Robertsdale, AL 36567