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about Precision Garage Door
Precision Garage Door of Mobilehas received 1927 reviews, averaging 4.93 Stars:
Satsuma, AL
Glad to hear our truck wraps are getting word around! We are happy to hear we were able to be there for you and your family. If you ever need anything please give us a call and let us know how we can help.Thanks again and welcome to the Precision family!
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Mobile, AL
Technician was on time and very polite and professional! Your service and repair was excellent!
- Pamela Weaver
Thats great to hear Ms. Weaver! Austin takes pride in his work and all of these 5 star reviews show it! Please call us if you ever have questions on your garage door and than you for choosing Precision.
Mobile, AL
Great prompt service. Scott was very helpful and quickly resolved our issue. He also gave tips to help maintain our new garage door.
- Jim Davis
Thank you for the 5 star review Mr Davis! We will let Scott know to keep up the fantastic work. We hope you will think of us the next time you have questions or concerns on your garage door but until then welcome to the Precision family!
Mobile, AL
I was extremely pleased with the prompt and courteous service provided. I had a spring break in a 10 year old system which we replaced with a superior mechanism -- resulting in smoother and quieter operations. The technicians were very professional and explained the various options available. I'd highly recommend Precision for your garage door issues. Thanks, again, for the great service.
- Dave Street
This is the kind of review we love to see Mr Street! From start to finish Dillon only offered solutions that would most benefit you while remaining professional and efficient. We are hoping to raise the bar on customer service in the industry and it seems our guys are doing everything they can to make that happen. Thank you for choosing Precision and welcome to the family!
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Loxley, AL
My husband and I met with Tommy Mitchell on Saturday morning. We could not have been more happy with the service, knowledge, and professionalism displayed by Mr. Mitchell. He was prepared for any question we had and went above and beyond to explain our options. We would highly recommend Tommy Mitchell for any need you may have with your garage door problem! We look forward to good service during our garage door replacement! THANK YOU TOMMY!!!
- Frela Wojciechowski
Mobile, AL
Service was performed in a timely and professional manner.
- Ron Kimball
Saraland, AL
Very Kind & honest technician. He reviewed my garage door and provided me with quotes before to do the job. One visit and the door now is running very well.
- Eduardo Lopez
Daphne, AL
5 STARS FOR ISIAH SELLERS. PLEASANT, EFFICIENT, AND PROFESSIONAL. QUALITY SERVICE WITH A FAIR PRICE. CALLED LAST NIGHT AND ALL FIXED THIS MORNING. I WOULD RECOMMEND PRECISION DOOR AS THE GO TO COMPANY FOR YOUR DOOR PROBLEMS. THANKS AGAIN ISIAH SELLERS.
- Paul Kachinovas
Orange Beach, AL
Your business was recommended by a friend. We were very pleased with the work done by Shaun and Andrew. They were very professional and we appreciate your company continuing to work during this difficult time.
- Betsy Hails
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Foley, AL
Excellent service
- Kelley Ouzts
Mobile, AL
Great Install and service
- Tommy Lott
Loxley, AL
Tommy at Precision Door was awesome. He was very friendly, polite and helpful. Before Tommy arrived (on time), Precision sent a photo of Tommy to my phone. I knew exactly who to expect today regarding my garage door. All I needed was my spring replaced as it broke in half. Tommy did inform me of their services and suggested a few things I may need regarding my door. However, when I informed him I only could afford the spring replacement at the time, Tommy was still the same person at the beginning. I may not have bought a garage door, but he treated me with respect and performed the service "I wanted and could afford at the time". (You know most people get mad when you don't buy something expensive from them.) Tommy is professional. I appreciate Precision for assisting someone with a limited budget. I will definitely keep them in mind when I need any other garage door repairs.
- Lonna Neuman
Daphne, AL
Great service! Tech Jacob Howard and his assistant were on time, polite and professional. Problem was completely corrected. I will recommend your company!
- Patricia Martin
This is wonderful to hear Mr Martin! We are proud of Jacob and the effort he puts in everyday to perfect his craft. We also love to hear you recommending us to your friends and family! Looking forward to keeping you in the Precision family!
Spanish Fort, AL
Replaced opener, rollers, cables, springs in a timely manner. Works great ! So good and quiet!
- Edgar Thomas
Quick and efficient. We love to hear our guys taking pride in what they do. Thank you very much for the review Mr Thomas!
Mobile, AL
Great job
- Don Grady
Thank you for the review Mr Grady. Be sure to call us if you ever need anything!
Theodore, AL
I did a google search and called. I was able to talk to a person immediately and she scheduled a person to come out within 2 hours. They were very nice and professional and gave me a price and several options. To our surprise, they repaired it right then. I was also impressed because they educated us on how to take care of the maintenance on it.
- Regina Lau
Thanks for the stellar review Ms. Lau. This is exactly what we like to see. Educating the customer on preventative maintenance is one of the most important parts of what we do. We hope you will continue to call us if you ever need anything!
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Foley, AL
I give Jacob Howard with Precision Doors a "10!". He was on time and immediately accessed the area, provided me with an accurate, fair price quote, and went to work! Very professional and knowledgeable of his job! I will recommend Precision Doors to anyone. Was there for us from beginning to end. Thanks for a job well done!!
- Catherine Snowden
Thank you for the review Ms Snowden. Jacob takes pride in his work! W'll be sure to let him know its paying off. Please contact us in the future if you ever have questions or concerns on your garage door!
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Foley, AL
lGarage door suddenly would not open. Selected Precision based on reviews on Website. Service was fast and great! Within 3 hours all of the inner workings were replaced. Service technicians were very informative - reviewed 3 different options thoroughly with me - no pressure on me on which option to select. I would not hesitate to highly recommend Precision to anyone! Thanks
- Margaret Day
Thats what we like to hear! Thank you for choosing Precision Door Service Ms Day! Also thank you for recommending us to your friends and family. We look forward to being there for you and yours for all of your garage door needs!
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Fairhope, AL
Good job would like follow up on damage metal on door
- Clifford Shields
Fairhope, AL
Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!
- Marion McKnight
First an foremost we appreciate you taking the time to write us a review. Tommy works hard for us here at Precision. We are always looking for ways to better the customer experience. Thank you for the feedback and if you ever have any questions please don't hesitate to call!
Summerdale, AL
I had used precision garage door service three years earlier with excellent results.this time I called In the morning and was immediately assigned an appointment between 2 PM and 4 PM that same day. Michael piper called me at 1:30 to confirm he was on his way. Michael and Andrew were prompt courteous professional and efficient. They thoroughly explained the operation and issues In the morning and was immediately assigned an appointment between 2 PM and 4 PM that same day. Michael and Andrew were prompt courteous professional and efficient. They thoroughly explained the operation and issuesInvolved with the door. They had a part to fix my problem on the truck. I really could not ask for anything more from your company. Even the truck was clean, right down to the tires. Very professional.
- Marcus Flint
First an foremost we appreciate you taking the time to write us a review. Michael and Andrew do a wonderful job for us and we will be sure to let them know how much you appreciated their service. We strive to be better and with informative feedback like this review we are able to better understand customer needs for future purposes. Please don't hesitate to call if you ever have questions, comments, or concerns!
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Gulf Shores, AL
I found this exceptional service company on the internet and what a blessing they are. From the first contact on the phone to the great service provided by Tommy Mitchell, I couldn’t be more pleased. My husband and I are so happy with our new garage door opener and knowing we have a reliable company to call when service is needed.
- Mrs. Gary Bonner
Thank you Mrs. Bonner for taking the time to share your feedback. Tommy does an excellent job for us here at Precision and we will let him know how pleased you were with his service. Please don't hesitate to call us in the future if you ever need anything!
Daphne, AL
The guys showed up on time and were very professional. Explained everything to me and did a great job.
- Vicki Baker
Thank you very much for the review Vicki! Michael works very hard for us here at Precision and feedback is the best way to continue excellent customer service. Please don't hesitate to let us know of any questions or issues you may run into in the future.
Fairhope, AL
I could not ask for better service, the tech (Travis) took one look, had it diagnosed and had it done in a matter of minutes. He also notice the switch had worn down and asked me if he could replace it before I had a chance to ask him. (My wife has asked me for years to do that.) I am the owner of a company myself, and I would use Travis as an example on how to conduct business. He was very knowledgeable, has a great attitude, pleasant to talk to and was very professional.
- Johnny Massey
We appreciate the feedback Mr. Massey! Travis has done a fantastic job for us here at Precision and we will be sure to let him know you were very pleased with his professionalism. Thanks again for the review and we look forward to working with you in the future!
Mobile, AL
Michael Piper installed a new back-up battery for my door opener. He was prompt, courteous and very professional.
- Julie Bellcase
Thank you Ms. Bellcase! We will be sure to let Michael know how proud we are of his work. Please continue to give feedback and if you ever need anything in the future Precision is just a phone call away!
Mobile, AL
Very pleased with installer and getting it taken care so quickly.
- Harry Berger
Thank you Mr. Berger for the review. We will be sure to let Michael know you were very pleased with his work! We are only getting better here at Precision and look forward to working with you in the future should you have any questions, comments, or concerns.
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Spanish Fort, AL
Competent company with quick response time.
- Ben Williford
We appreciate the feedback Mr. Williford. Emanuel does a wonderful job for us here at Precision and we look forward to working with you in the future for all your garage door needs!
Stapleton, AL
Technician showed up this morning to perform the services that we ordered did not have the equipment to do the job had to leave the job would not given us a return date of when he would have the equipment to fix the problem
- Stapleton Volunteer Fire Department
Due to the junction boxes for power being higher then expected it made it unsafe to reach with a ladder. Upon speaking with the customer he understood and was satisfied. Issue was reviewed with Emanual to call the office and move job to hold so that reviews like this could be alleviated. He was instructed by the office to close the job out but was later reviewed with the office that this was not protocol and will not happen again in the future. The fire chief did understand it was not safe to get to the junction box with a ladder and had no problem rescheduling.
Gulf Shores, AL
Everyone at precision was fantastic. Positive, polite, motivated people who will help you every step of the way. As a Contractor I could not be happier with them and will use them exclusively from now on.
- Emmett Jones
We appreciate your response Mr Jones! Shawn does excellent work for us here at Precision. We will let him know you were pleased with his service and if you ever have any garage door needs please don't hesitate to call us!
Daphne, AL
I have used them before.
- Patricia Sherman
Thank you for taking the time to give us a review Ms Sherman. Joseph does excellent work for us. Precision looks forward to solving all your garage door needs in the future and please don't hesitate to let us know what it would take to earn 5 stars!
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(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Have seen your vehicles on the road, so when our garage door broke decided to call. Every step in the process was handled professionally and in a timely manner.
- Lewis family