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about Precision Garage Door
Precision Garage Door of Mobilehas received 2114 reviews, averaging 4.93 Stars:
Mobile, AL
Product:
Spanish Fort, AL
Superior service from two knowledgeable technicians. I had no idea that my garage door was that close from self destructing. Thankfully, I saw a Precision Door Truck go by, and said I should service my door. I will definitely recommend Precision Door and will use this service again.
- Jason Kane
Product:
Daphne, AL
Very satisfied with the knowledge and expertise shown by the technicians replacing the center bearing and springs on our garage door. Once the center bearing and springs were replaced they lubricated and adjusted the rollers and the frame and made sure the door operated properly. Actually once they finished and operated the door one could tell a definite quietness of the operation of the door. I would recommend Precision Door Service to anyone who needs their garage door repaired or serviced. We will definitely use them again.
- Joel and kim Gardner
Product:
Foley, AL
Service was excellent. They were actually here earlier than they quoted. Technicians knew there products and advised on a different action than repair because of age and parts availability. Did not take more than an hour. Excellent work.
- Michael Stafford
Product:
Mobile, AL
5 stars for this 20 yr old professional young man
- Hamayun Imran
Product:
Mobile, AL
Totally satisfied.
- Alan Michaels
Product:
Spanish Fort, AL
Fast same day service for a motor repair.
- Chris B
Product:
Fairhope, AL
Very satisfied customer. Technician was very nice & friendly & informative in his troubleshooting of the problem & identified the issue & resolved the issue. I would highly recommend your services to anyone when asked about who I had used.
- Ben Doddridge
Product:
Mobile, AL
2+ Stars for prompt, polite response + the pleasant demeanor & great work done by Kinsman Knight in removing a mangled door. We should have taken a picture--the door was a mess! We look forward to our new doors arriving & being installed.
- Alan Michaels
Product:
Semmes, AL
I couldn't be happier ! These guys are truly professionals. The technician they sent out was great ! He told me my options without trying to sell me something I didn't need. He then repaired my doors in a timely fashion and did a great job. I would highly recommend these guys ! Thanks again for a great job.
- Vance Sanderson
Product:
Semmes, AL
I looked up garage door repair and you were the 1st ones to come up and it said 24/7 I called at around 6:30 on Saturday evening and 2 techs showed up after 8pm when I called they said between 8-10pm which was great. They informed me of everything and the cost the 2 guys that came out where very friendly and did a great job thanks
- Michelle Trowell
Product:
Foley, AL
Fast and friendly service..great work!
- Robert & Maryann Barca
Product:
Mobile, AL
fast and professional, would recomend
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Gulf Shores, AL
The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.
- Michelle Johnson
I am sorry you feel this way regarding the pricing. It is always our top goal to provide excellent customer service. I apologize for the confusion with over the phone pricing and the pricing given to you while the technician was at your home. It is difficult to give pricing over the phone due to the customer service representative not being in your garage to determine the exact problem. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately.
Bay Minette, AL
Jason, the door technician, was extremely effecient, knowlegeable, and courtious. Thank you for the service and we will use you again. Quality x 2
- Norris Shamp
Product:
Theodore, AL
Excellent job (5 star). Prompt, same day service, knowledgable, courteous and professional technician,(Jason) well equipped and stocked truck, two springs replaced, three doors serviced and all done in an hour. Could not ask for anything more.
- John Seeger
Product:
Eight Mile, AL
5 stars for service and professionalism. Technician extremely knowledgable and made me feel important as a customer
- Henry Pough
Product:
Mobile, AL
Very professional and prompt.
- Roy Suberly
Product:
Mobile, AL
Quick response to service call, knowledgeable technician, warranty on products and services, coupons
- Felicia Hester
Product:
Theodore, AL
The technicians were prompt and performed the repairs in a timely fashion
- Warren Mckinnon
Product:
Mobile, AL
Arrived at the promised time. Clearly spelled out the options and completed the chosen one in short order.
- Peter Kerr
Product:
Mobile, AL
Wonderful service! Technicians arrived on time, were very professional and cordial. Performed work in amazingly short timeframe. Everything works great; they left no waste or scrap materials and even swept out my garage for me.
- Josephine Gilbert
Product:
Mobile, AL
Your representatives were very helpful and acknowledgable about your business and products. I liked the way they were patient with me and my questions. Makes me want to purchase my new garage door from you went I am ready to get one. I like the products you use in your business. Five stars is the rating I would give.
- Diriana Alford
Product:
Mobile, AL
Prompt service and nice technician.
- Ron Nabors
Product:
Mobile, AL
On a day when I was supposed to go out of town, I came home to find a half-collapsed garage door. I found this company via a Google search, and I must say this was hands-down the best service call experience I have ever had. The technician Jason arrived quicker than I could have hoped for... he was extremely pleasant and patient. He assessed the situation, went over the particulars with me, then had the door repaired and running better than before in less than 30 minutes! The best part was the cost was very reasonable! I can not remember the last time I had an emergency repair call that the bill did not leave me feeling violated. Definitely I recommend this company and Jason in particular!!!
- Charly Luellen
Product:
Lillian, AL
A coupler was replaced and I was very satisfied with the work Justin did.
- Gerald Rooks
Product:
Gulf Shores, AL
Justin was very professional, showed up right on time, fixed our garage in 30 minutes and even "couponed" us.
- Cheryl Ginn
Product:
Gulf Shores, AL
Jason arrived on time and went well beyond what we expected. He went out of his way to ensure we were happy with his service. 5 stars for Jason. Can't say enough good about him. We need more contractors like this guy. Ken Harvey
- Kenneth Hardey
Thank you for the nice review!
Product:
Mobile, AL
we are very pleased with the quality of the product and the service. we made a good choice in companies for our new garage door opener
- Alec Naman
Thank you for the Review!
Product:
Daphne, AL
Great, same day service. Really pleased by the way they treated us. Will do business with again.
- Joe
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Googled garage door repairs and your company came up. Liked the idea of same day service and repair. Repairman Kinsman Knight was here at time he said. Quick evaluation of problem and necessary equipment on truck. Repaired with smooth belt operation. Nice, polite repairman and a happy customer.
- V Long