Garage Door Repair Reviews in Mobile (Page 73)

Very professional and knowledgeable. Explain the options and finished the job with expertise.

- James Strickhausen

Excellent service and performance. Called at 6am the service rep arrived at 8am and all service was complete by 10. Explained all details and operating procedures. Highly recommend.

- Cliff Lambert

What a great experience in customer service! Calling the office to get an appointment was easy and efficient. Ross and Mike came to the house and assessed my needs and convinced me that a new garage door and opener would be best. No pressure to purchase anything unnecessary but good advice to make improvements to what I had previously. Ross explained the itemized contract very thoroughly. Installation of the garage door and opener went without any issues. Both Ross and Mike were courteous and worked well together. I am very pleased with the service and products from your company. Knowing that I can call for assistance with a new installation is a plus. I would highly recommend this company for the expert customer service and attention.

- Tom Birk

Very Good Service! I highly recommend this company!

- Chris Harper

My garage door has been acting up, like it would just stop.. I called Precision and Kinsman was the service guy. He did a thorough job and really knowledable about the garage door and parts. My garage door motor was bad.....He changed it out, with new remote and warranty. Did a great job. Yes I recommend precision. He informed me of the types and the prices before I said change it. I am very pleased with Precision, thank goodness they advertise. That is how I found them to be servicing Mobile area.

- Lori Oliver

I actually chose the company through its web site and couldn't have been more pleased. They offered same day service, and I was not disappointed. The service technician called before he came and did an excellent job. He replaced the sensors and outside pad and serviced the unit. He was extremely professional and polite, and the charge seemed reasonable. I have never chosen service without a personal recommendation but I'm really glad I did.

- Bill Crawley

My garage door opener,a 1996 Lift Master model,stopped working. I called Precision Door Service today, November 3, 2015 mid morning and was told a technician, Ross Helwig would be at my house between 1:00 -3:00 pm the same day to diagnose,repair and/or replace. Ross called and due to a cancellation he was able to come much earlier. I appreciated the Company's prompt,courteous response and I was very appreciative of repair or replace options after his diagnosis for me to choose. It was fairly obvious of the decision I needed to make without any high pressure sales techniques. I am completely satisfied with my decision and I would highly recommend this Company's products and services. Ross was by far one of the best service technicians we have ever had at our home!

- Fred Mcgee

I could not be happier with my garage door repair. Kinsman Knight, your technician, explained what the problems were, and my options. My system now works perfectly. I would happily recommend your company to anyone.

- Frank Zak

I'm very pleased with your service. ROSS was very intelligent & went right to explaining my problems & what I needed to repair my door. Ross was hands on with the 2nd tech. 5 stars

- Jimmy Stewart

I am writing this in advance of installation. The reason? Due to the timely response, the courtesy of my rep and his professional presentation of each aspect and recommended solution to the problem with my garage door. He left the final decision up to my wife and me to decide which way we wanted to go with this. He will be here Monday, and we have already telephoned him as he was driving home to advise. I am a retired banker ( former V. P. AmSouth Bank, N/A). My work ethic taught me to treat the customer who was paid the regular hourly wage to the customer who was a millionaire the same. Each was given the same consideration and the same courtesy regardless of the clothes they wore or how they spoke. Apparently I have now met a company who has that same work ethic that I thought had literally disappeared with my generation so long ago. Thank You, Ron Moore, Robertsdale, Alabama

- Ronald Moore

The service was outstanding, and the technician very informative and professional.

- George Simmerman

On time, quick repair, and he knows his craft!

- Pam Trammel

We were pleased with the service. We had a quick response from the company, and the technician was professional and efficient.

- Kim Gebauer

Excellent service and Tech was awesome

- Ken Gembel

I am very glad I chose Precision Door. The opener I bought has been very dependable. Also, I am very pleased with the technician and the service he provided. (Kinsman Knight) My neighbor was also impressed with my new door opener.

- Doyle Garrett

They took my call on a Sunday and I had a technician there to fix my door at 9:30 Monday morning and had it fixed in under an hour. No other company was taking calls on the weekend! Great customer service!

- Diane Still

Excellent Service. Was here on time and fixed the problem. Very knowledge , neat and courteous. Great Job.

- Roy Duhon

We were impressed with this company starting about 6:30 am this morning when I was looking online for someone to repair a garage door. The website was impressive and eye-catching. When I saw live-chat, I said to myself " yeah, right.." and then someone immediately answered and offered to help. They collected all of our information and agreed to come when we could get home late this afternoon. They called before they came and showed up on time!!!! My husband is not easy to impress and I drove up from work at six pm... I said " where are the garage door people?" He said... they were great and very good at what they do. They were efficient and professional and did everything we needed them to do... and then we got an email thanking us and the bill in our email... we are amazed!! Customer service from this company can be compared to Chick fil A!!! AWESOME!!!

- Tom & sue Gober

Your man was 3 Hours Late. Then he said, he could not get parts to repair my door. So he tried to sell me a new door." I didn't fall off the turnip truck yesterday " !!!

- Lebaron Patterson

We apologize for being late to the appointment. We alot a 2 hour window for arrival and if we are not on site within 4 hours we waive the service free as we understand the inconvenience. After reviewing the project with the technician he pointed out the door was very worn and to take care of all the potential safety risks a complete replacement would be the best long term solution. Please feel free to reach out to the office and speak with a manager to resolve.

I found your business on the internet while looking for instructions on repairing my garage door. After reading the customer reviews, I decided to call you instead of attempting the repair myself. Everything I read was on target. Frank was on time, knowledgeable and efficient. He explained my options and the cost involved. The work was compleded in less than an hour. I would rate Precision a 5 out of 5.

- Cliff Barger

I called Precision Door when I had an issue with my garage door. They were able to come out and repair it before noon. The technician was very professional and explained everything in detail. I would highly recommend Precision Door to anyone who needed garage door work.

- Larry Shirley

Great company! Came out within a few hours of calling and had me up and running in an hour! Super nice guys and would recommend them to anyone!

- Jerry Mckean

Timely response to come look at the damaged door. More than timely response in accomplishing the actual repair (a week earlier than promised).

- Angie Monachino

Prompt service-same afternoon in our case. The technician was a polite, well spoken young man who was very good at explaining the issues and alternatives for repair vs. replacement. We chose replacement since lightning had badly damaged our opener. He had the new unit up and working within two hours. He cleaned up his packaging and took away our old broken unit, explained everything, and offered to help program our vehicles to the new opener. We will use this company again when needed.

- Pat R. Sr.

. again good job

- Wilard Penfold

The service was great and the technician, excellent. The windows have made a tremendous difference with the appearance of my home.

- Diane Ryan

I had an emergency after hours yesterday and called your company. The 4 hour time frame given was understandable; however, your guys were great and made it to my office in less than 1.5 hours. Your guys were absolutely fantastic, very professional! They explained the repairs that were needed and completed the job in a timely manner. Wonderful experience, and will definitely use your company again.

- Ashley Mullins

Omg!! Great fast service. I was suprised to get a picture if the tech coming from the company.. He was professional very fast and friendly and cute too. Recommend to everybody!!

- Brian Collinsworth

The technician was very professional and courteous. He explained to me how to operate the system I bought. I was very pleased with this purchase and the service I received.

- Doyle Garrett

I have used Precision twice now for new installations, on both occasions Precision's service was prompt, courteous and at what I consider to be a fair and competitive price. One installation required a 20 ft wide custom door. It both looks and works superb. If you reside in the Mobile/Pensacola area, there is no better choice.

- Howard Jenkins