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about Precision Garage Door
Precision Garage Door of Mobilehas received 1927 reviews, averaging 4.93 Stars:
Mobile, AL
Product:
Mobile, AL
My technician Richard was great thank you for your great service
- Eddie Eddins
Product:
Technicians: Richard Jones
Lillian, AL
Used Precision Door again because of prior professionalism. Richard was knowledgable and did great install on new garage opener with ancillary devices. He helped with code programming of car and external access pad.
- Dennis Pochel
Foley, AL
This is for the young man who did show up after the guy yesterday was so late that I rescheduled. I understand he had a problem with the place before me so I didn't mind rescheduling. So he was very professional and helpful but he didn't have the replacement we needed. We paid him 275.92. He said someone would come out and replace it. I certainly hope so after 2 days now 3. We paid for the service in advance. I really didn't like that. He was very nice and I will give him a good evaluation . Hope to hear from you soon.
- Glenda Goff
Product:
Mobile, AL
Had the bottom seal / track replaced. The service tech was absolutely AWESOME! All techs should be this professional, informative, and courteous!!! WOW!!! What a great experience!
- Timothy Dees
Theodore, AL
Service and technician were awesome! Fixed our problem and so professional!
- Kevin Oshea
Mobile, AL
Great service
- Valentino Hudson
Product:
Theodore, AL
Guys done a great job. Thank you
- Terry Mauldin
Mobile, AL
Technician was great. Service was friendly and fast and multiple options were given. Very professional.
- Chris Foster
Foley, AL
Excellent service. Hershel knew what the problem was and how to fix it. I would highly recommend him. I appreciate the call ahead of time letting us know that he was running late and the call that he was on his way. Good business practices.
- Lynn Lefan
Product:
Theodore, AL
Technician was very kind, did a great job. Appreciate timely service ????
- Daniel Foster
Spanish Fort, AL
Antone provided exceptional service.
- Stephen Burches
Theodore, AL
I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.
- Michael Hurd
Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team.
Product:
Gulf Shores, AL
Professional and quick
- Peter Blalock
Satsuma, AL
Reviewed several local companies before calling Precision. Easy and prompt scheduling helped me feel confident in my choice. Their sales rep was thorough and informative and gave me options to help me stay within my budget. Doors are ordered and looking forward to installation!
- Gail Driver
Spanish Fort, AL
IAM EXTREMELY PLEASED WITH MY GARAGE DOORS. ADDITIONAL ASSISTANCE WAS PROVIDED PROFESSIONALY, COURTEOUSLY. tHE EMPLOYEE WHO CAME TO MY HOME APRIL 22 WAS POLITE AND KNOWLEDGEABLE .. A PLEASURE TO HAVE HIM ASSIST ME. kUDOS ON A FINE EMPLOYEE! MARY GREEN
- Mary Green
Satsuma, AL
Precision Door came in and did a phenomenal job of quickly, efficiently, and cost effectively repairing our garage door. I wasn’t at home, but my wife raved about the repairman and about how kind he was. While I’m not looking for future garage door break-downs, I’ll GLADLY use this company again.
- Nathan Collier
Mobile, AL
Very professional and very polite.
- Grady Edmondson
Saraland, AL
Outstanding service. I would recommend the service technician to anyone. Very professional. Great service. Christopher Brown was my technician.
- Billy Holloway
Daphne, AL
We really appreciate their fast response to our call for service.The repairs to our garage door was completed faster than we expected. Very, very helpful. We will recommend them to anyone Thanks guys! Jim B.
- James Burkholder
Orange Beach, AL
Great service and after tune-up, garage door is working perfectly. Thanks for taking care to keep our garage door operating as expected.
- Richie Spatz
Mobile, AL
Tony and Matt were extremely kind and professional.
- Chelsea Gould
Dauphin Island, AL
Great salesman, very knowledgeable
- Tim Belill
Foley, AL
Technician was friendly, knowledgeable, and efficient.
- Milton Powell
Daphne, AL
Herschell was awesome repairing our broken springs and wore out rollers!! Highly recommended to do business with. If more problems occur, will not hesitate to call Precision Door!!!
- Brian Koehler
Product:
Semmes, AL
Herschell was awesome! He explained everything he would be doing. After his inspection he throughly explained the results. He was very informative and took his time to make sure I was educated on garage door maintenance. Also he was quick. I was throughly satisfied with my service. I’ll definitely be booking again for future services and requesting him. Great customer service.
- Kaneesha Foxx
Product:
Mobile, AL
My technician, Christopher Brown, was prompt, courteous and very professional. I was very pleased with his work.
- Nell Gustavson
Product:
Spanish Fort, AL
My garage door stopped working and after some troubleshooting I determined that the spring broke. I called a couple other garage door repair companies, but they weren’t available for service e calls until the following week. I called Precision based on a recommendation from a neighbor, and they were able to send a technician out same day. I was given a two hour window for arrival time, received a text notifying me of which service tech was coming to my home that even included his picture, and the technician, Antonio, called when he was 15 minutes away to give me a heads up. I was incredibly impressed by the communication I received, even before my technician arrived. Antionio provided truly exceptional service, and even went out of his way to thoroughly explain the issue, as well as the recommended solutions, and showed me some preventative maintenance steps I should incorporate into my home maintenance routine. I was incredibly grateful for his expertise, professionalism, and outstanding customer service.
- Erini Kikilis
Mobile, AL
The technician was super nice and we were able to replace our sensors under warranty.
- Kayla Smith
Mobile, AL
I receive top service from Precision. The Tech that came out was very knowledgeable and efficient with repairing my garage door.
- Elizabeth Samuel
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
The spring broke. The technician came out and solved the problem. The technician came at the agreed time frame.
- Errol Wright