Garage Door Repair in Mobile - Page 71

Alan Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.

Ben Gaffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.

Charles M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!

Marc Porrazza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome response time and customer service for my rental home in west Mobile. Removed and replaced a broken garage door spring. I would definitely do business with again. Thank you

R. Connelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent costumer service! Courteous and very professional.

Richard Klusman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installation by Van was quick; well done and we love our new door. *****

Robert Wasden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the new garage door installed by Travis with Precision. My appointment time was between 2 & 4 p.m. Travis called at 2:19 to let me know he was less than 20 minutes away from my home. He arrived in less than 20 minutes and was very courteous and knowledgeable about the Precision garage doors. I would highly recommend Precision!

Mary ann Terrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with this service. Tech was on time and very nice.

Jim Lamendola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and efficient service.

Joshua Combs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision Door Mobile and had quick and excellent service done by Van Babcock. He was personable, very quick with his work and they do honor a military discount. All veterans out there, if you need any repair on your garage door, call this company and ask for Van The Man!

Terre Alford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was in panic mode when I contacted Precision on their website Monday evening a little after 8p.m. My garage door had come off its track, was stuck, and I was scheduled to leave town the next morning at 10! Long story short...Chris, a Godsend, showed up the next morning and I was on my way by 10. I will ONLY use Precision from now on and will definitely tell my friends. Thanks again Chris...you're the best!!!

Joe Cazalas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the job John performed. I considered doing it myself, and John gave me the information I would have needed by answering all my questions. Realizing that, even though door springs installation isn't brain surgery, Lacking the experience I could have done more damage than repairs. John was very thorough, cleaned up the workspace, and made his time there quite productive.

Debra Mclendon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Van did a great job today!! Thank you very much :)

Marjorie Swann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door (installed in 1994) broke on February 12, 2014, and I called Precision Door Service. The original crew that came out had not measured correctly and the door did not fit. They went to Pensacola and got one the same day-- they (two men--Chris and ?) finished the job before dark. Had to call them back to do some minor repair a few days later. These past 2 1/2 months since the installation, the door has been making VERY loud noises each time the door was closed. I went off around 3 PM yesterday (4-28 ) and the door closed properly. When I got back at 8 PM, the door did not go all the way down (up about 12"-15" from the garage floor). I called your company immediately,told them the problem, and the lady said they'd be here today between 12-2 PM. Your representative, Van, arrived right around 2 PM, and he told me that there were LOTS of problems as to how the door had been installed, and he pointed out ALL of the mistakes. I was appalled!!!!! He said he needed a good hour to make the corrections. When he was finished, the door went down smoothly with hardly any noise, and areas where the light had shown through were now closed. He again pointed out all of the MANY things that were installed improperly and how he had fixed them. He's very knowledgeable, and I appreciate what he did for me today. I highly recommend him. I hope that I won't need any further repairs as this was a complete garage door replacement.

Robert Moreno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tec did a very good job. He was carefull That things were done correctly.

Joel and kim Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we have used Precision Overhead Garage Door Service since we have owned our home and can say we have been extremely satisfied with the service that was performed. The springs needed replaced this time and the technician completed the replacement in a very professional manner. I would highly recommend Precision for overhead garage door repairs and replacements.

Rita Manley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was at our home the same morning I called. He determined the problem and fixed everything at that time. I was very impressed with the lifetime warranty on everything I purchased today. Very efficient and professional.

Kent Hayden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with Travis, very professional and thorough! Job well done

John Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure doing business with a 100% professional company. The tech did a great job and did so in a very short period of time. I highly recommend this company to anyone needing a repair to their garage door.

Ki Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied! Precision was able to come out the same day I called and repaired my door. My technician was Van. He was very friendly and did an excellent job. I would definitely recommend Precision to anyone.

Marleen Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very happy with the services had to replaces everything, and he removed the old door and we are waiting for the new door to arrive

Jack & sasi Wilkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnathon did a great job. Nice guy.

James Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

GREAT experience from start to finish. Great website. Tech, Johnathan was the very best!!

M Luttrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response time and service. I made 1 call and had technicians at my house within 2 hours. The repair was completed within an hour and the door was back in service with a lifetime warranty on parts/labor. Can't beat that and the piece of mind that comes from knowing that any problems in the future are covered. Great job Van and Emmanuel, courteous, professional and efficient. Highly recommended.

Khai Hoang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Services did a great job replacing a new garage door. They were courteous and very professional with the installation. I will definitley use their service for future new installation and repair services. KH

Ida Connolly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with Chris work ethic. I would view him as a valuable employee if I were you.

Jerry Mckean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast response and fix!

James Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was totally professional and satisfied all our door needs. 5 Starr for sure

Michael Davies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called today scheduled a time, he was going to be late so he called...Made the reschedule time early. Travis was informative, helpful, dressed professional and made me feel like he cared about putting a door on my house. EXCELLENT

Herbert George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Svc Man responded to all my questions in a favorable manner. I have not yet decided exactly what I want to do,