Read what people are saying
about Precision Garage Door

Precision Garage Door of Mobile
has received 1927 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Outstanding same day service. Very professional technician, had all parts on hand and replaced the springs in very short time and adjusted door as well. I plan on giving my sister in laws (2) their number and recommend Precision Door for their garage door repairs.

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A Response from: Bobby Boes

Thank You Kerry for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to your sister in laws as well.

Emanuel Striveson Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technicians: Emanuel Striveson
Review:

100% satisfied, could not ask for better service and the gentleman you sent out were Great. I used the word gentleman because that is what they are. Thanks again

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A Response from: Bobby Boes

Hello Mr. Shaw, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Looking on the internet and saw good reviews. I called and someone called me back in a short time. Told you my problem and you sent someone out the next day to look at our door and gave us an estimate. Did not have the size door we needed so you ordered it for us. Your representative was very knowledgable and curdious.

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A Response from: Bobby Boes

Thank You Mr. Frank for your kind review! We greatly appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician was very knowledgeable and went above and beyond to make my door install a great experience. He did a great job and cleaned up before he left. I am very pleased with my install by Precision and their technician. I would recommend them to anyone asking about door repair or replacement.

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A Response from: Bobby Boes

Thank You Mrs. Miller for your kind review! We greatly appreciate your buisness! Thank You for recommeding Precision Door to others as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Awesome!!! There's no other way to describe the technician who installed my garage door. He was very courteous, got there when he said he would, installed the door & cleaned up after himself!!! Can't say enough about him!!!

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A Response from: Bobby Boes

Hello and Thank You for your kind review! We greatly appreciate your business! Thank You for the kind words for our technician!

Emanuel Striveson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Emanuel Striveson
Review:

June 2nd was the original date of the estimate for my repairs. Two panels had to be ordered which I was told would be in the following week. Three weeks later and the job was able to be completed. I was given a service time from 10:00-noon for the tech to arrive. He called at 9:30a.m. and told me it would be 2:00p.m. before he could get here. 3:30 and still no serviceperson here, so I called and asked if he would still be coming , and he said yes. At 5:45 I got a call from another service person coming over from Florida. He arrived at 6:20p.m. The panels were put on and looking great. He told me I needed new rollers for the door as the bearings were shot. This wasn't in the original estimate, but I went ahead and had him put them on. The door looks wonderful, and runs smoothly and more quietly than before. Thank you Mike for a job well done. My complaint is that I had to call to keep tabs on when the job would be done, and when the date was finally set, it took all day long waiting for someone to get here to do the job. When Mike got here, the job was completed in less than an hour. I'd give Mike 5 stars; company contact and timeliness of repairs a 2 or 3.

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Travis Gentry Service Provided:
Garage Door Repair

Technicians: Travis Gentry
Review:

Your company installed a new garage door opener on March 27, 2017. Within two months the remotes and wall unit stopped working properly. This past weekend the opener stopped working properly and your technicians came out last Tuesday June 20th made some adjustments and the door worked fine until this morning. I just placed a call requesting another service call this morning Thursday June 22nd. The opener is not working at all now. Been pleased with the attitude of the techs you sent, appreciate the quick response. very dissatisfied with the product. $500 is a lot of money for a product especially one that does not work properly work properly or at all less than three months after installation

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Could not ask for a more professional two young men, had to order part but that is no problem,

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A Response from: Bobby Boes

Hello Mr. Shaw, Thank you for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great Service! Not only did Chris Brown show up early, he was very professional and knowledgable. He presented us several options and explained each one. Once we decided on the option that was best for us, he had our garage door repaired quickly. I would recommend Chris for anyone looking for garage door repair! Thanks Chris!!

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A Response from: Bobby Boes

Thank You Mrs. Karen for your Kind review! We greatly appreciate your business! We also appreciate your recommending our technician Chris!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was extremely thorough, professional and provided exceptional service! After replacing the rollers and adjusting the spring, the garage door moves up and down much more quietly. Excellent Service!!

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A Response from: Bobby Boes

Thank you Mr. David for your kind review! We greatly appreciate your business!

Emanuel Striveson Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Emanuel Striveson
Review:

Came as soon as I called them. Very thorough and job well done. I recommend precision highly.

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A Response from: Bobby Boes

Hello Mrs. Boykin, Thank you for your Wonderfull review and for recommending Precision Door to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

I am thrilled with my new garage door and opener. The old system was removed and the new system was installed in a matter of a few hours. Jonathan Reeves is a knowledgeable professional. He was punctual, answered all of my questions, completed the installation in a timely manner, and left the area clean. I highly recommend him and Professional Door Service.

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A Response from: Bobby Boes

Thank you Mrs. Patsy for your Wonderful Review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I had a door emergency. I needed a new garage door motor. Wow! My new motor is so quiet and works so much better than the old one. Definitely great service ! Came out quickly and serviced my needs!

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A Response from: Bobby Boes

Hello Mrs. Craig, Thank you for your kind review! We greatly appreciate your business!

Emanuel Striveson Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Emanuel Striveson
Review:

Called on Friday around 7 pm and scheduled an appointment with Travis to be at our house Saturday morning around 9:30. Great repair service and Travis had a great personality. Explained everything that needed to be done then got right to work. Highly recommended.

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A Response from: Bobby Boes

Hello Mr. Steve, Thank you for your kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Travis Gentry
Review:

Quick response and good customer service.

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A Response from: Bobby Boes

Thank you for your kind review Mr. Dire. We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Still waiting on part. Technician was out on Friday before Memorial day and said he had to order a part. As of Wed. I hadn't heard anything so I called and they said part had not come in yet. It is Saturday the 3rd and I haven't heard anything so I am in limbo. Hopefully it will be in next week. Very small part very large price. LOL

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Service Provided:
Garage Door Opener Repair

Review:

Great tech - very knowlegable and timesly

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A Response from: Bobby Boes

Hello Mr. Stell, Thank You for your kind review! We greatly appreciate your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Performed as expected.

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A Response from: Bobby Boes

Thank you Mr. Woods for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Excellent service by a friendly professional Thanks Jonathan.

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A Response from: Bobby Boes

Thank you Mr. Parsons for your kind review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

These guys are very professional & get the job done! I own a local handyman buisness & the precision door guys do all my customers garage door needs. I have used them on a few projects & got great service, fair prices. I have tried the rest & these guys are the best I have found.

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A Response from: Bobby Boes

Hello Mr. Stewart, Thank you for being a loyal customer! We greatly appreciate your business and look forward to working with you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Hasn't finished job yet. Had to order part. ($179.00) seemed steep but I don't know. (darn lizard). when technician comes next week I hope my military and/or senior citizen discount will help.

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Service Provided:
Garage Door Opener Repair

Review:

I live in So. CA. My mother was having problems with her garage door. I went online to find a garage repair shop near her area in Mobile, AL. Your online advertising along with calling the BBB for ratings helped me make my decisions for her to choose Precision. My mother was very pleased with the technicians and her new garage door. She said said "she would definitely recommend Precision to others."

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A Response from: Bobby Boes

Thank you Mrs. Kelker for your Amazing review! We are very pleased to hear that we were able to help your mother and that she was satisfied. We appreciate her recommending Precision Door to others as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.

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A Response from: Bobby Boes

Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Travis Gentry
Review:

Had a great experience! I called with some questions about servicing my garage door. The operator was very nice, even though she did not know the specific answers to my questions. I had a call back from a manager and he was quick to answer my questions and send a tech out for a free estimate. The Tech, Travis was awesome! Polite and knowledgeable! After our good/better/best quote (which was so very helpful) we decided on the work and called to schedule Travis to come back to perform the work. He was on time and worked diligently to get the job done. We would definitely recommend Precision to friends and family and wouldn't hesitate to use again based on this great experience. Thank you!!!!

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A Response from: Bobby Boes

Hello Mrs. Summer and thank you for your review! We greatly appreciate your business! We look foreard to working with you again in the future if the occasion should arise.

Travis Gentry Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Travis Gentry
Review:

All of my dealings with Precision Door have been first class in all respects. Problems associated with my project have always been resolved in a first-class matter.

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A Response from: Bobby Boes

Hello Terry Miles, Thank you for your Wonderful review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The garage door spring broke Saturday night. I called on Sunday evening of Mother's Day to set up an appointment. Chris was prompt and professional. He was very honest on what he was going to do and what he would recommend. He was not pushy. Just matter of fact. I know nothing about garage doors except pushing the remote! One hour later, the spring was fixed plus the other spring, rollers, and drums. He had originally suggested the cable needed replacing too. After looking more closely at the cables he said they were fine. Most repairmen would replace any way to have an added charge. I would highly recommend Precision for any repairs and be sure to ask for Chris. Excellent customer service.

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A Response from: Bobby Boes

Hello Mrs. Collins, Thank you for your Amazing review for our technician Chris! We greatly appreciate you taking the time to send in a review as well as recommend Precision Door!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jonathan Reeves was awesome. He came the same day and checked my broken garage door, did the estimate and I decided to buy and install a new door. So happy I did it. Today Jonathan Reeves and Emanuel Striveson came and installed. It looks very good, better than I expected. Is very silent and the outside key pad will be a life saver.

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A Response from: Bobby Boes

Thank you Mrs. Ellard for your very Wonderful review! We greatly appreciate your business! We greatly appreciate you taking the time to let us know how Jonathan and Emaniel has done as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Fast, professional and helpful!

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A Response from: Bobby Boes

Hello Pat D'agosta, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.

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A Response from: Bobby Boes

Thanks for your review Alan. As I stated to you on our phone conversation we are very sorry for the miscommunication. We typically have a designated install crew that will install all of our pre sold garage doors. This absolutely should have been discussed with you prior to booking the install. I am very sorry but each of our installers are just as qualified as the rest. Wish you the best!!

Travis Gentry Service Provided:
Install Garage Doors

Technicians: Travis Gentry
Review:

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.

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A Response from: Bobby Boes

Hello Mr. Gaffney, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

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Mobile Area

(251) 301-6000

(251) 301-6000
Daphne Area

(251) 301-6060

(251) 301-6060
Foley/Gulf Shores Area

(251) 301-6700

(251) 301-6700
Prichard Area

(251) 301-5999

(251) 301-5999
Precision Garage Door Service of Mobile
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693
Precision Garage Door Service of Baldwin County
Office: (251) 225-8821
22450 Hwy 59
Bldg C

Robertsdale, AL 36567