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about Precision Garage Door
Precision Garage Door of Mobilehas received 1927 reviews, averaging 4.93 Stars:
Daphne, AL
Thank You Kerry for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to your sister in laws as well.
Product:
Technicians: Emanuel Striveson
Mobile, AL
100% satisfied, could not ask for better service and the gentleman you sent out were Great. I used the word gentleman because that is what they are. Thanks again
- John Shaw
Hello Mr. Shaw, Thank You for your kind review! We greatly appreciate your business!
Product:
Saraland, AL
Looking on the internet and saw good reviews. I called and someone called me back in a short time. Told you my problem and you sent someone out the next day to look at our door and gave us an estimate. Did not have the size door we needed so you ordered it for us. Your representative was very knowledgable and curdious.
- Frank Mann
Thank You Mr. Frank for your kind review! We greatly appreciate your business!
Product:
Daphne, AL
Technician was very knowledgeable and went above and beyond to make my door install a great experience. He did a great job and cleaned up before he left. I am very pleased with my install by Precision and their technician. I would recommend them to anyone asking about door repair or replacement.
- Shannon Miller
Thank You Mrs. Miller for your kind review! We greatly appreciate your buisness! Thank You for recommeding Precision Door to others as well.
Product:
Semmes, AL
Awesome!!! There's no other way to describe the technician who installed my garage door. He was very courteous, got there when he said he would, installed the door & cleaned up after himself!!! Can't say enough about him!!!
- Ellen Moffett
Hello and Thank You for your kind review! We greatly appreciate your business! Thank You for the kind words for our technician!
Silverhill, AL
June 2nd was the original date of the estimate for my repairs. Two panels had to be ordered which I was told would be in the following week. Three weeks later and the job was able to be completed. I was given a service time from 10:00-noon for the tech to arrive. He called at 9:30a.m. and told me it would be 2:00p.m. before he could get here. 3:30 and still no serviceperson here, so I called and asked if he would still be coming , and he said yes. At 5:45 I got a call from another service person coming over from Florida. He arrived at 6:20p.m. The panels were put on and looking great. He told me I needed new rollers for the door as the bearings were shot. This wasn't in the original estimate, but I went ahead and had him put them on. The door looks wonderful, and runs smoothly and more quietly than before. Thank you Mike for a job well done. My complaint is that I had to call to keep tabs on when the job would be done, and when the date was finally set, it took all day long waiting for someone to get here to do the job. When Mike got here, the job was completed in less than an hour. I'd give Mike 5 stars; company contact and timeliness of repairs a 2 or 3.
- Judy Ashton
Orange Beach, AL
Your company installed a new garage door opener on March 27, 2017. Within two months the remotes and wall unit stopped working properly. This past weekend the opener stopped working properly and your technicians came out last Tuesday June 20th made some adjustments and the door worked fine until this morning. I just placed a call requesting another service call this morning Thursday June 22nd. The opener is not working at all now. Been pleased with the attitude of the techs you sent, appreciate the quick response. very dissatisfied with the product. $500 is a lot of money for a product especially one that does not work properly work properly or at all less than three months after installation
- Mike Hofmann
Product:
Mobile, AL
Could not ask for a more professional two young men, had to order part but that is no problem,
- John Shaw
Hello Mr. Shaw, Thank you for your kind review! We greatly appreciate your business!
Product:
Mobile, AL
Great Service! Not only did Chris Brown show up early, he was very professional and knowledgable. He presented us several options and explained each one. Once we decided on the option that was best for us, he had our garage door repaired quickly. I would recommend Chris for anyone looking for garage door repair! Thanks Chris!!
- Karen Genard
Thank You Mrs. Karen for your Kind review! We greatly appreciate your business! We also appreciate your recommending our technician Chris!
Product:
Fairhope, AL
The technician was extremely thorough, professional and provided exceptional service! After replacing the rollers and adjusting the spring, the garage door moves up and down much more quietly. Excellent Service!!
- David Halverson
Thank you Mr. David for your kind review! We greatly appreciate your business!
Mobile, AL
Came as soon as I called them. Very thorough and job well done. I recommend precision highly.
- Jerrilyn Boykin
Hello Mrs. Boykin, Thank you for your Wonderfull review and for recommending Precision Door to others!
Product:
Mobile, AL
I am thrilled with my new garage door and opener. The old system was removed and the new system was installed in a matter of a few hours. Jonathan Reeves is a knowledgeable professional. He was punctual, answered all of my questions, completed the installation in a timely manner, and left the area clean. I highly recommend him and Professional Door Service.
- Patsy Richard
Thank you Mrs. Patsy for your Wonderful Review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.
Product:
Daphne, AL
I had a door emergency. I needed a new garage door motor. Wow! My new motor is so quiet and works so much better than the old one. Definitely great service ! Came out quickly and serviced my needs!
- Sharon Craig
Hello Mrs. Craig, Thank you for your kind review! We greatly appreciate your business!
Bay Minette, AL
Called on Friday around 7 pm and scheduled an appointment with Travis to be at our house Saturday morning around 9:30. Great repair service and Travis had a great personality. Explained everything that needed to be done then got right to work. Highly recommended.
- Steve Wimberly
Hello Mr. Steve, Thank you for your kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.
Mobile, AL
Quick response and good customer service.
- David Mire
Thank you for your kind review Mr. Dire. We greatly appreciate your business!
Product:
Elberta, AL
Still waiting on part. Technician was out on Friday before Memorial day and said he had to order a part. As of Wed. I hadn't heard anything so I called and they said part had not come in yet. It is Saturday the 3rd and I haven't heard anything so I am in limbo. Hopefully it will be in next week. Very small part very large price. LOL
- Richard Gilbert
Gulf Shores, AL
Great tech - very knowlegable and timesly
- Steve Stell
Hello Mr. Stell, Thank You for your kind review! We greatly appreciate your business.
Product:
Mobile, AL
Performed as expected.
- Kevin Woods
Thank you Mr. Woods for your kind review! We greatly appreciate your business!
Product:
Fairhope, AL
Excellent service by a friendly professional Thanks Jonathan.
- William Parsons
Thank you Mr. Parsons for your kind review! We greatly appreciate your business!
Product:
Summerdale, AL
These guys are very professional & get the job done! I own a local handyman buisness & the precision door guys do all my customers garage door needs. I have used them on a few projects & got great service, fair prices. I have tried the rest & these guys are the best I have found.
- David Stewart
Hello Mr. Stewart, Thank you for being a loyal customer! We greatly appreciate your business and look forward to working with you again in the future!
Product:
Elberta, AL
Hasn't finished job yet. Had to order part. ($179.00) seemed steep but I don't know. (darn lizard). when technician comes next week I hope my military and/or senior citizen discount will help.
- Richard Gilbert
Mobile, AL
I live in So. CA. My mother was having problems with her garage door. I went online to find a garage repair shop near her area in Mobile, AL. Your online advertising along with calling the BBB for ratings helped me make my decisions for her to choose Precision. My mother was very pleased with the technicians and her new garage door. She said said "she would definitely recommend Precision to others."
- Mrs. Geraldine Kelker
Thank you Mrs. Kelker for your Amazing review! We are very pleased to hear that we were able to help your mother and that she was satisfied. We appreciate her recommending Precision Door to others as well.
Product:
Mobile, AL
Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
- DYE
Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.
Spanish Fort, AL
Had a great experience! I called with some questions about servicing my garage door. The operator was very nice, even though she did not know the specific answers to my questions. I had a call back from a manager and he was quick to answer my questions and send a tech out for a free estimate. The Tech, Travis was awesome! Polite and knowledgeable! After our good/better/best quote (which was so very helpful) we decided on the work and called to schedule Travis to come back to perform the work. He was on time and worked diligently to get the job done. We would definitely recommend Precision to friends and family and wouldn't hesitate to use again based on this great experience. Thank you!!!!
- Summer R
Hello Mrs. Summer and thank you for your review! We greatly appreciate your business! We look foreard to working with you again in the future if the occasion should arise.
Fairhope, AL
All of my dealings with Precision Door have been first class in all respects. Problems associated with my project have always been resolved in a first-class matter.
- Terry Miles
Hello Terry Miles, Thank you for your Wonderful review! We greatly appreciate your business!
Product:
Foley, AL
The garage door spring broke Saturday night. I called on Sunday evening of Mother's Day to set up an appointment. Chris was prompt and professional. He was very honest on what he was going to do and what he would recommend. He was not pushy. Just matter of fact. I know nothing about garage doors except pushing the remote! One hour later, the spring was fixed plus the other spring, rollers, and drums. He had originally suggested the cable needed replacing too. After looking more closely at the cables he said they were fine. Most repairmen would replace any way to have an added charge. I would highly recommend Precision for any repairs and be sure to ask for Chris. Excellent customer service.
- Karen Collins
Hello Mrs. Collins, Thank you for your Amazing review for our technician Chris! We greatly appreciate you taking the time to send in a review as well as recommend Precision Door!
Product:
Foley, AL
Jonathan Reeves was awesome. He came the same day and checked my broken garage door, did the estimate and I decided to buy and install a new door. So happy I did it. Today Jonathan Reeves and Emanuel Striveson came and installed. It looks very good, better than I expected. Is very silent and the outside key pad will be a life saver.
- Marina Ellard
Thank you Mrs. Ellard for your very Wonderful review! We greatly appreciate your business! We greatly appreciate you taking the time to let us know how Jonathan and Emaniel has done as well.
Product:
Foley, AL
Fast, professional and helpful!
- Pat D'agosta
Hello Pat D'agosta, Thank You for your kind review! We greatly appreciate your business!
Product:
Grand Bay, AL
I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.
- Alan Parker
Thanks for your review Alan. As I stated to you on our phone conversation we are very sorry for the miscommunication. We typically have a designated install crew that will install all of our pre sold garage doors. This absolutely should have been discussed with you prior to booking the install. I am very sorry but each of our installers are just as qualified as the rest. Wish you the best!!
Mobile, AL
Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.
- Ben Gaffney
Hello Mr. Gaffney, Thank You for your kind review! We greatly appreciate your business!
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Outstanding same day service. Very professional technician, had all parts on hand and replaced the springs in very short time and adjusted door as well. I plan on giving my sister in laws (2) their number and recommend Precision Door for their garage door repairs.
- Kerry Carlee