About Tommy
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Reviews for Tommy Mitchell
Patsy Tyson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Sat Aug 15 Precision Door sent Tommy Mitchell to our house to check out trouble we were having with our garage door. He was on time, very polite, very knowledgeable and fixed our problem in a very timely manner. He gave us options and information for things we might have done in the near future without any pressure. That was greatly appreciated. We will definitely use precision door again and will recommend them to others. Great service!
Susan Broughton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy came to our home to give us our free quote. We were super impressed with him and all the information and options that he gave us. He explained everything thoroughly and was very professional and knowledgable on the products. We selected the door that we were able to customize with windows and hardware. Now just waiting for the order to come in and install.
Donna Willamos
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door was an excellent choice. Technician was very professional and thorough in explaining the situation.
Technicians: Tommy Mitchell
Service: Garage Door Repair
Daniel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision Door because of the numerous 5 star reviews, and my experience was the same. Technician Tommy was prompt, professional, highly skilled, and friendly!
Technicians: Tommy Mitchell
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Zac Fly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
excellent service and knowledge, would certainly refer to a friend.
Technicians: Tommy Mitchell
Service: Install Garage Doors
Louis Kirk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, quick response, and cast system knowledge. I'm sure others are great, but Thomas was superb. He repaired it quickly, safely, and with a great attitude. Im a picky, nosey customer... He exceeded any expectations I had.
Phil Boyles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response time, very courteous, knowledgeable and did an excellent job!
Technicians: Tommy Mitchell
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Amber Wallace
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent prompt service. Technician was very knowledgeable,
Technicians: Tommy Mitchell
Service: Garage Door Repair
Tim Walker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good work
Technicians: Tommy Mitchell
Service: Garage Door Repair
John Mackey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy, your technician was awesome. He knew his product and services very well, was very clean and efficient with the install, and very detailed and patient with operating instructions. Great job! We are so happy with our new PDS Ultra 900.
Camellah Parnell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy Mitchell was excellent and knowledgeable in every aspect of our garage door issues. He is very professional in dealing with us. We liked him very much and would definitely request for him if ever we encounter another problem.
Randy Kennedy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy Mitchell was prompt and thoughtful. He explained everything and had the garage door working in a flash. Will certainly recommend Precision and Mr. Mitchell to others and see their service for any future needs.
Patricia Campbell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and nice to have it done so quickly and efficiently.
Jennifer Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We recently had Tommy out to our home to diagnose an issue with one of our openers. We, of course, knew our enter system was old but we didn’t realize the extent of the dangers of old springs and in our case bad wiring also. He was very thorough and gave use all options. It wasn’t hard to make our decision to upgrade our enter system. Tommy was very informative and professional. He did an amazing job getting the job done in a timely manor. He was able to the job that day in a few hours. The warranty offered with our new package is unbeatable. We are so happy with the new setup and feel much more safe. Thanks for the excellent job done!
Gary Malone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy Mitchell, technician, just completed a visit to my home. He provided me with a thorough explanation of the services Precision would be able to provide me. He displayed a friendly disposition and was professional and knowledgeable of his craft.
Technicians: Tommy Mitchell
Service: Install Garage Doors
Brenda Bryant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
2 very nice young men
Holly Jordan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy Mitchell was our tech, he was great. He was very thorough and knowledgeable. He was very quick and efficient and explained everything we needed.
Vickie Hayes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy came yesterday and in no time had diagnosed a few current issues and advised of some things I might have to deal with a bit later. He replaced my door opener, explained everything I needed to know about the new one, programmed my car opener, and ensured that I was completely satisfied. He was respectful and kept social distance to the extent possible. The experience was a pleasure and though I hope I don't need more work anytime soon, if I should, I would definitely call them!
Patricia Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very nice and polite guy. Came when he said he would. Explained everything very well and did not try to push anything on me. Did the job quickly. Told me everything I needed to know in a professional way. Tommy was a great representative for you and your business.
Technicians: Tommy Mitchell
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Kathrine Weber
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Precision Door technician was prompt, efficient, courteous, and capable. He installed new openers and new works for my two wooden garage doors. They now work so much more quietly and easily with new outside key pads as well as inside key pads and portable openers. The technician spent a lot of time explaining my new system to me. I am so pleased with his work!
Technicians: Tommy Mitchell
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Laura Mcgehee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional, thorough and knowledgeable. The best thing I like about this company is that the window of service is short-2 hours. Even with a two hour window they 3/3 times we have used them they have arrived right on time.
Debbie Black
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy was very friendly, knowledgeable and professional. We appreciate the prompt service to get remotes programmed and door serviced.
Thats great to hear Ms Debbie! Thank you for taking the time to fill out a review for Tommy. We will let him know to keep up the hard work and welcome to the Precision family!
Alfredio Binder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Isaiah Sellers and his Technician did a excellent job. Tommy Mitchell was extremely knowledgeable on garage doors. I always have a good experience with Precision Garage Door Employees. They did what it took to make me HAPPY!! Thank You Precision Garage!!!!!
Sha Carter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My neighbor, Will Hodge, recommended you. I was extremely pleased with the service technician and the product setup.
Technicians: Tommy Mitchell
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Mel Lahmann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy and his helper were very nice. Tommy did a good job of describing everything that could be done. He is a true salesman. I was really knocked down by the price of the part I needed. They charged $149 for the same part I could have bought online for $16.95. Quite a markup. The maintenance they did to my door was very good
Technicians: Tommy Mitchell
Service: Garage Door Opener Repair
James Marshall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Needed emergency service on my garage door. Service technicians actually called and asked if they could come earlier than their scheduled time. Did a great job. If the need arises I will definitely call them again.
Technicians: Tommy Mitchell
Service: Garage Door Opener Repair
Frela Wojciechowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My husband and I met with Tommy Mitchell on Saturday morning. We could not have been more happy with the service, knowledge, and professionalism displayed by Mr. Mitchell. He was prepared for any question we had and went above and beyond to explain our options. We would highly recommend Tommy Mitchell for any need you may have with your garage door problem! We look forward to good service during our garage door replacement! THANK YOU TOMMY!!!
Lonna Neuman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tommy at Precision Door was awesome. He was very friendly, polite and helpful. Before Tommy arrived (on time), Precision sent a photo of Tommy to my phone. I knew exactly who to expect today regarding my garage door. All I needed was my spring replaced as it broke in half. Tommy did inform me of their services and suggested a few things I may need regarding my door. However, when I informed him I only could afford the spring replacement at the time, Tommy was still the same person at the beginning. I may not have bought a garage door, but he treated me with respect and performed the service "I wanted and could afford at the time". (You know most people get mad when you don't buy something expensive from them.) Tommy is professional. I appreciate Precision for assisting someone with a limited budget. I will definitely keep them in mind when I need any other garage door repairs.
Marion McKnight
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!
First an foremost we appreciate you taking the time to write us a review. Tommy works hard for us here at Precision. We are always looking for ways to better the customer experience. Thank you for the feedback and if you ever have any questions please don't hesitate to call!
Connie Bonner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found this exceptional service company on the internet and what a blessing they are. From the first contact on the phone to the great service provided by Tommy Mitchell, I couldn’t be more pleased. My husband and I are so happy with our new garage door opener and knowing we have a reliable company to call when service is needed.
Thank you Mrs. Bonner for taking the time to share your feedback. Tommy does an excellent job for us here at Precision and we will let him know how pleased you were with his service. Please don't hesitate to call us in the future if you ever need anything!
