Great service, quick response, and cast system knowledge. I'm sure others are great, but Thomas was superb. He repaired it quickly, safely, and with a great attitude. Im a picky, nosey customer... He exceeded any expectations I had.

- Louis Kirk

Quick response time, very courteous, knowledgeable and did an excellent job!

- Phil Boyles

Excellent prompt service. Technician was very knowledgeable,

- Amber Wallace

Good work

- Tim Walker

Tommy, your technician was awesome. He knew his product and services very well, was very clean and efficient with the install, and very detailed and patient with operating instructions. Great job! We are so happy with our new PDS Ultra 900.

- John Mackey

Tommy Mitchell was excellent and knowledgeable in every aspect of our garage door issues. He is very professional in dealing with us. We liked him very much and would definitely request for him if ever we encounter another problem.

- Troy Parnell

Tommy Mitchell was prompt and thoughtful. He explained everything and had the garage door working in a flash. Will certainly recommend Precision and Mr. Mitchell to others and see their service for any future needs.

- Randy Kennedy

Very professional and nice to have it done so quickly and efficiently.

- Larry Campbell

We recently had Tommy out to our home to diagnose an issue with one of our openers. We, of course, knew our enter system was old but we didn’t realize the extent of the dangers of old springs and in our case bad wiring also. He was very thorough and gave use all options. It wasn’t hard to make our decision to upgrade our enter system. Tommy was very informative and professional. He did an amazing job getting the job done in a timely manor. He was able to the job that day in a few hours. The warranty offered with our new package is unbeatable. We are so happy with the new setup and feel much more safe. Thanks for the excellent job done!

- Jennifer Miller

Tommy Mitchell, technician, just completed a visit to my home. He provided me with a thorough explanation of the services Precision would be able to provide me. He displayed a friendly disposition and was professional and knowledgeable of his craft.

- Gary Malone

2 very nice young men

- Brenda Bryant

Tommy Mitchell was our tech, he was great. He was very thorough and knowledgeable. He was very quick and efficient and explained everything we needed.

- Holly Jordan

Tommy came yesterday and in no time had diagnosed a few current issues and advised of some things I might have to deal with a bit later. He replaced my door opener, explained everything I needed to know about the new one, programmed my car opener, and ensured that I was completely satisfied. He was respectful and kept social distance to the extent possible. The experience was a pleasure and though I hope I don't need more work anytime soon, if I should, I would definitely call them!

- Vickie Hayes

Very nice and polite guy. Came when he said he would. Explained everything very well and did not try to push anything on me. Did the job quickly. Told me everything I needed to know in a professional way. Tommy was a great representative for you and your business.

- Patricia Patton

The Precision Door technician was prompt, efficient, courteous, and capable. He installed new openers and new works for my two wooden garage doors. They now work so much more quietly and easily with new outside key pads as well as inside key pads and portable openers. The technician spent a lot of time explaining my new system to me. I am so pleased with his work!

- Kathrine Weber

Very professional, thorough and knowledgeable. The best thing I like about this company is that the window of service is short-2 hours. Even with a two hour window they 3/3 times we have used them they have arrived right on time.

- Laura Mcgehee

Tommy was very friendly, knowledgeable and professional. We appreciate the prompt service to get remotes programmed and door serviced.

- Debbie Black

Thats great to hear Ms Debbie! Thank you for taking the time to fill out a review for Tommy. We will let him know to keep up the hard work and welcome to the Precision family!

Isaiah Sellers and his Technician did a excellent job. Tommy Mitchell was extremely knowledgeable on garage doors. I always have a good experience with Precision Garage Door Employees. They did what it took to make me HAPPY!! Thank You Precision Garage!!!!!

- Alfredio Binder

My neighbor, Will Hodge, recommended you. I was extremely pleased with the service technician and the product setup.

- Sha Carter

Tommy and his helper were very nice. Tommy did a good job of describing everything that could be done. He is a true salesman. I was really knocked down by the price of the part I needed. They charged $149 for the same part I could have bought online for $16.95. Quite a markup. The maintenance they did to my door was very good

- Mel Lahmann

Needed emergency service on my garage door. Service technicians actually called and asked if they could come earlier than their scheduled time. Did a great job. If the need arises I will definitely call them again.

- James Marshall

My husband and I met with Tommy Mitchell on Saturday morning. We could not have been more happy with the service, knowledge, and professionalism displayed by Mr. Mitchell. He was prepared for any question we had and went above and beyond to explain our options. We would highly recommend Tommy Mitchell for any need you may have with your garage door problem! We look forward to good service during our garage door replacement! THANK YOU TOMMY!!!

- Frela Wojciechowski

Tommy at Precision Door was awesome. He was very friendly, polite and helpful. Before Tommy arrived (on time), Precision sent a photo of Tommy to my phone. I knew exactly who to expect today regarding my garage door. All I needed was my spring replaced as it broke in half. Tommy did inform me of their services and suggested a few things I may need regarding my door. However, when I informed him I only could afford the spring replacement at the time, Tommy was still the same person at the beginning. I may not have bought a garage door, but he treated me with respect and performed the service "I wanted and could afford at the time". (You know most people get mad when you don't buy something expensive from them.) Tommy is professional. I appreciate Precision for assisting someone with a limited budget. I will definitely keep them in mind when I need any other garage door repairs.

- Lonna Neuman

Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!

- Marion McKnight

First an foremost we appreciate you taking the time to write us a review. Tommy works hard for us here at Precision. We are always looking for ways to better the customer experience. Thank you for the feedback and if you ever have any questions please don't hesitate to call!

I found this exceptional service company on the internet and what a blessing they are. From the first contact on the phone to the great service provided by Tommy Mitchell, I couldn’t be more pleased. My husband and I are so happy with our new garage door opener and knowing we have a reliable company to call when service is needed.

- Mrs. Gary Bonner

Thank you Mrs. Bonner for taking the time to share your feedback. Tommy does an excellent job for us here at Precision and we will let him know how pleased you were with his service. Please don't hesitate to call us in the future if you ever need anything!

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .

- Edna Foster

Thank you Ms. Foster! Tommy does a wonderful job for us here at Precision and we will be sure to let him know you were very pleased with his service. Please keep us in mind for future garage door needs and dont hesitate to call us with any questions or comments you have!

Your representative was prompt, friendly, and thorough. Thank you for a good experience.

- Charles Langham

We appreciate the time you took to fill out a review Mr Langham. Tommy does a great job for us here at Precision and we are happy to know you were pleased with his service. We are looking forward to working with you in the future for all of your garage door needs.

Technician Tommy Mitchell was very professional and very thorough. He gave full details of my garage door situation.

- Vanessa Washington

We thank you for taking the time to praise Tommy, Ms Washington. He does a wonderful job at maintaining excellent customer service for us here at Precision. We look forward to continuing this relationship and working with you on all of your garage door needs!

Thiss is the 2nd time I have used your company and both times have been delightful experiences. Your staff has been professional and prompt and courteous each time.

- Stephen Hickman

Thank you Mr Hickman! Tommy is an excellent example of the standard we try to set. We are always hoping to better the experience for the customer and hope that you will continue to use Precision every time you have a garage door need. Looking forward to working with you in the future!

Liked testimonials and rating. Fantastic customer service, the repair person was an exceptional professional

- Joanne Joroan

Thank you Ms. Joanne. We will be sure to let Tommy know he did a great job. Please continue to call us for your garage door needs and dont hesitate with any questions you may have in the future!