Matthew Long

Matthew Long
Technicians
Reviews: 56
Average: 4.93 stars
Background: 6/28/2021
Drug Test: 7/1/2021
Matthew Long has received 56 reviews, averaging 4.93 Stars:
1 2 3 4 5

Matthew Long's Bio:

Matthew has been working with Precision Door Service for a little over two years and he couldn't ask for a better place to work. He takes pride in providing quality repairs and training new technicians to do the same. Matthew is thankful for his girlfriend for always helping him move forward.

Review:

Matthee provided a great explanation of services to be provided. Really appreciated that he walked me through the process and explained the differences in value.

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A Response from: Stephanie Perantoni

Danny - Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Matthew provided you with a clear and detailed explanation of the services provided and took the time to walk you through the process and explain the differences in value. Our technicians are the best in the industry and are geared to not only fix your garage door right, but to provide exceptional customer service. Please keep Precision Door Service in mind for any of your future needs.

Matthew Long Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Matthew Long
Review:

Great job! Your employee Mathew is a real asset to your company

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A Response from: Stephanie Perantoni

Thank you Pete for your 5 star review! We really appreciate your kind words and are delighted to hear that Matthew provided you with exceptional service. We'll make sure to pass on your compliments to him. Thank you for choosing Precision Door Service! Please keep us in mind for any of your future needs.

Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Quick, thorough, great customer service, knowledgeable and overall effective. This was a great repair experience. Since most people try to take advantage of women I was very hesitant. I didn't feel that with Matthew. Gave me a lesson on maintenance also that I didn't even think about. I look forward to working with you again Matthew.

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A Response from: Stephanie Perantoni

Jamie - Thank you for sharing your positive experience with us! We're thrilled to hear that Matthew provided you with customer service that was quick and thorough while making sure you were comfortable. We appreciate your feedback! Please keep Precision Door Service in mind for any of your future needs.

Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matthew Long
Review:

Outstanding job very much appreciate the hard work great customer service

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Matthew Long
Review:

Matthew Long was a very nice, polite, efficient and knowledgeable about my garage door repair. He did an excellent job. Works very good now!

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Matthew Long Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Matthew Long
Review:

I was very pleased with the service Matthew and Isaiah were very profnational I appreciated their work ethic to finish the job. They answered all my questions and concerns. The professional I experienced would lead me to recommend Precision doors.

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

The team was great and took wonderful care of the problem.

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Was told on phone could do an insulation kit on garage door but would need to send a technician out to give quote, tried to sell me new doors, said I just wanted the quote for the insulation kit, he then told me the kit was not available, wasted my whole day waiting on appointment

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

We were very pleased with the prompt service we received for what was a minor problem we should have caught. We were concerned about trying to do the steps we thought we would have to do to fix the problem. The service man was very patient as I wrote down what had happened and why so we could watch for it in the future. I have recommended your company to a friend and she called and received the same excellent service. Thank you entire staff including the woman who took our call at about 4 mins, to 5 one day.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
Review:

I was very pleased with the prompt and professional service.

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

Your residential technician, Matthew Long, called stating he was on his way to my appointment. Upon his arrival he introduced himself and presented his business. After listening to my concerns, he immediately identified the concerns and potential problems, which creates serious safety hazards involving the door. Mr. Long was very pleasant, well groomed and very knowledgeable of the subject. Results: I purchased a new garage door. Looking forward to the new installation! Thank you, Matthew.

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Matthew Long Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Matthew Long
Review:

Matthew was very knowledgeable and we appreciated his expertise

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Matthew Long Service Provided:
Install Garage Doors

Technicians: Matthew Long
Review:

Thank you for great customer service. Your technician arrived early, took care of the problem and left. He was courteous, informative, able to answer my questions in terms I could understand and did not talk down to me. I would recommend your company to everyone. again thank you.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
Review:

My second time using these folks. Very knowledgeable, they show up with a good attitude and are very professional.

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Matthew Long Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Matthew Long
Review:

Excellent service as usual

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Matthew Long Service Provided:
Install Garage Doors

Technicians: Matthew Long
Review:

The two technicians who came to repair my garage door were professional, courteous, and very knowledgeable about my doors. It was a pleasure to do business with them, and to make it even better, the repair was covered by my warranty. I have been most pleased with my three new garage doors from Precision. Using this company was a great decision.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
Review:

Matthew was professional and very friendly. You’re lucky to have him on your team.

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Matthew Long Service Provided:
Garage Door Opener Install

Technicians: Matthew Long
Review:

These guys Matt and Sam were consummate professionals. On time for appt. took tome to explain every option! Can’t wait to see the finished product!

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Matthew Long Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Matthew Long
Review:

Very knowledgeable and polite young men.

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Matthew Long Service Provided:
Garage Door Opener Install

Technicians: Matthew Long
Review:

Both times I’ve had an outstanding technician. Very professional, very friendly, and outstanding service. Matthew was most helpful and provided all the above and more. Love the mini bios provided when notified they are coming.

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

I have always use Precisiondoor and have always been extremely satisfied!!

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technicians: Matthew Long
Review:

My husband pulled a muscle in his back trying to manually open the garage door! Called Precision and they came out and took care of the problem! Matthew did an excellent job explaining the problem and taking care of it! Thank you so much! Will definitely be calling again if we have any more problems in the future!

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

Extremely reliable, experienced, and courteous. I have used them twice. Will again if I need to. 5 STAR

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Matthew was awesome. He assessed our situation and gave us choices to meet our budget and solve our needs. He did an expert installation, explained the new system, and cleaned up the site afterwards. Very friendly and sincere person.

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

Awesome service! The appointment was scheduled quickly to get my malfunctioning garage door opener checked. Then I thought the repair would have to be scheduled for another day, but it was done the same day. The technician Matt was very knowledgeable, professional, and friendly. I would highly recommend this company without any reservations!

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Matthew Long
Review:

Excellent service

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
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Precision Garage Door Service of Mobile
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693
Precision Garage Door Service of Baldwin County
Office: (251) 225-8821
22450 Hwy 59
Bldg C

Robertsdale, AL 36567