Garage Door Repair in Daphne, AL - Page 16

Patricia Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Tech Jacob Howard and his assistant were on time, polite and professional. Problem was completely corrected. I will recommend your company!

Edgar Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced opener, rollers, cables, springs in a timely manner. Works great ! So good and quiet!

Clifford Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job would like follow up on damage metal on door

Marion McKnight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!

Vicki Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys showed up on time and were very professional. Explained everything to me and did a great job.

Johnny Massey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not ask for better service, the tech (Travis) took one look, had it diagnosed and had it done in a matter of minutes. He also notice the switch had worn down and asked me if he could replace it before I had a chance to ask him. (My wife has asked me for years to do that.) I am the owner of a company myself, and I would use Travis as an example on how to conduct business. He was very knowledgeable, has a great attitude, pleasant to talk to and was very professional.

Ben Williford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Competent company with quick response time.

Stapleton Volunteer Fire Department

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician showed up this morning to perform the services that we ordered did not have the equipment to do the job had to leave the job would not given us a return date of when he would have the equipment to fix the problem

Patricia Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used them before.

Edna Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .

Charles Langham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative was prompt, friendly, and thorough. Thank you for a good experience.

Robert Struchtemeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an old,poorly maintained garage door and opener which basically quit working. We called Precision at about 2:30 pm and there was a tech. here at 5:00 pm. The problem was quickly assessed and a variety of solutions offered. We chose to replace the door and the day after the service call the door was replaced. The door was much heavier than the old one so the opener would not lift it, we decided to replace that also. Great service, great people, great job!

Nancy Stanford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service; springs replaced in less that 2hours!

Katie Azevedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He arrived on time, presented me with 3 options, and had it fixed in less than an hour. I was so thrilled!

Jill Gaskins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely prompt within three hours of the same day that I called professional service knowledgeable technician reasonable price could not be happier!

John Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Bobby, My husband and I first learned of your company, Precision Door Service, from a great neighbor, 2 doors west of our house. She gave me the name and phone no. of the business, so I called right away since we had a very troublesome problem ( not being able to open our garage door!). Having health problems at an elderly age with lots of appointments made everything suddenly seem like a disaster and it was! The magic technician, Dylan, came very quickly to our aid. He analyzed everything very quickly and told us we did not need a new door, but a new motor and controls, and some modifications to the way the door tracks hung from the ceiling. It had been a mess, all angled and scary looking. By the time Dylan finished everything, it all looked brand new. He answered all our questions and made sure we got what we needed. He was so very fair and honest and to tell you the truth, my husband and I just absolutely loved him.!!! He took care of us. I understand that he did the work on our neighbors garage door ( to the east of us, and put in a hurricane door!) So if anyone asks us, we will tell the truth. You all are just a great company and my spirits were lifted greatly last Friday when you guys took care of Jack Cameron and me (Pat Cameron).. Thanks so much, Mrs. Pat Cameron

Craig and Mahaileanne Rhodes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby Boes did an awesome job and a asset to the Precision Door Service team and I will recommend him to my friends and neighbors,

Jim Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision remove and reinstall a door into a detached garage in Huntsville. I was visiting my mother in Fairhope and she had a problem with her door. Since I had a used Precision before, they were the first people I called. They came the same day at the appointment time, diagnosed the problem and did the necessary repair. The installers were friendly and professional and did the work in less than an hour.

Kinsaul Properties

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always excellent fast service with good pricing. Repairs and replacements on our multiple properties.

Charlotte Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw the commercials on TV so called for a quote. The guys were polite, knowledgeable and professional. Within 24 hours our new garage door was installed. Amazed at how quiet and smooth it runs. Love it!

Matthew Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clean ,professional, good quality work

Ron Michetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used them once before and it was a pleasant & professional experience. The technician was very knowledgeable and efficient once again. There hole organization is very professional to deal with . I would recommend them to anyone that would need their services.

John Leonard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the response time and the work. Technician arrived on time. On site estimates were provided for optional work. Could not have been a better experience.

Phillip Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shawn, your service technician, did an excellent job of inspecting our doors and ensuring they were in good shape. Then he found a connection issue on one of the doors and corrected that problem. Shawn also explained all the options regarding the door repairs and improvements, including the applicable warranties. I was extremely pleased with all aspects of Shawn's service and I will certainly call upon Precision Door Service for any future repair issues.

Curtis Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with our service as always! Thank you very much for being so prompt.

Pete Gleszer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin the service tech was at my house within a half hour of my requesting a service call. As with everyone I have dealt with at Precision Doors from Travis who installed the door last year to today’s service Austin was on time, personable and communicative and quick in assessing what needed to be done. After explaining the problem to me fixed it quickly. Among all the local firms with which I deal I rate Precision Doors the most customer focused and #1 in customer service

Pamela V Bessey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so impressed with the response time from my initial contact. Within minutes I had an appointment for the same day. Communication was excellent from a phone call stating when the service tech would be there to a identifying photo and text from the service tech. When the tech arrived he was courteous and efficient, he completed the job and explained everything clearly for how to use the new key pad and remotes.. I am so impressed with the excellent job completed and fantastic customer service.

Nancy & John Falck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived at time designated, gave an estimate, and went out of his way to get needed items and complete 2 regular garage doors plus a double door on an outside garage. This included putting remote openers with multiple ways to open each with security coded devises. The technicians were efficient, neat, and courteous. The price was very reasonable.

Ed Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for prompt service. Chris was GTEAT.

Mel McKiven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quote for same product $1000.00 higher than competitors- a lot of money. Why? Nice website with fast response for estimates- yes - but based on the quote you will pay more for something you can get a better price on elsewhere. While it might be trouble and effort to shop around it apparently can reap dividends in terms of money saved and getting something better for the money you spent. Lots of promo going here-shop around !