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Garage Door Repair Reviews in Mobile Area, AL (Page 8)
Precision Garage Door Service of Mobilehas received 1050 reviews, averaging 4.93 Stars:
Grand Bay, AL
Mobile, AL
On time, worked quickly, and professional. This is the second time to use Precision. They were referred to us and we would refer them to others.
- Jeff Kuhr
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Technicians: Richard Jones
Mobile, AL
Hershell was great!
- Natara James
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Mobile, AL
Travis the tech was on time and very helpful!
- Saint Bridgettes Catholic Church
Mobile, AL
Travis and John installed the heavy duty and unbelievably quiet door. They took their time and did a quality installation. They were very thorough and took steps to ensure a sturdy and tidy installation. The door is much higher quality than other doors that I've owned and I've never had a garage door this quiet. The door's operation is very smooth. Precision has done a very good job communicating with me during the entire process.
- Joseph Zurfluh
Mobile, AL
The crew was great. They showed up on time. They were friendly. They provided Me a full assessment of the work needed. They finished The job quickly and worked cleanly. They were very professional. I would use them again without hesitation. Thanks guys !!!
- Michael Vachon
Mobile, AL
We are a repeat customer from a previous address. Needless to say, we are very satisfied with the installers and product. Matthew Long presented us with 4 different quotes, which was nice. He was very pleasant and helpful. Today, Richard Jones and his assistant completed the service. My husband was very impressed with their knowledge and work ethics. We have already referred Precision to people we know. Thank you, again, for your prompt service. Mary Long
- Mary Long
Mobile, AL
Mr. Joe Baggett was very knowledgeable, detail oriented, and had great customer service. He educated me on what I currently had and the different products his company offered as an upgrade without feeling like I was being talked to by a salesman. I appreciate you Joe!
- Adrienne Reed Sims
Mobile, AL
The technician was on time and very efficient. He was friendly and knowledgeable.
- Jackie Faircloth
Mobile, AL
Richard was great! Very professional. Timely, friendly and provided reassuring service. He resolved my issues and took the time to demonstrate helpful operational steps in which I was not familiar. Thank you Richard and Precision Door for your prompt response and five star service.
- Barbara Harris
Grand Bay, AL
Precision came highly recommended, so I decided to reach out to them regarding my garage door issues. From the ease of making an online appointment; to the text message introduction I received about Richard, my very professional and courteous service technician; to the timely repairs at a surprisingly reasonable cost; I am a very satisfied customer. Don't hesitate to contact them for your garage door needs. You'll be very glad you did!
- Michelle Chandler
Mobile, AL
I use this company for any problems with my garage door as well as maintenance issues. The technicians are always courteous, competent, and on time.
- Faye Musgrove
Product:
Mobile, AL
Excellent service. Very thorough, good tips, fixed the problem. Professional and personable.
- Emmett Lipscomb
Mobile, AL
friendly & expert service provided by technician Christopher Brown
- Jeff Deen
Mobile, AL
We have always been so pleased with the service from Precision! Herschell was our technician and he was so thorough. He was so kind and professional! I love that this company truly takes care of it’s customers!
- Wendy Henley
Mobile, AL
I called them at 6:40 am and they were here by 9:00am and fixed my problem in an hour very friendly and courteous. Price was a little high but great service well worth it.
- Karen McGovern
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Mobile, AL
Bo and Bill were very knowledgeable and diligent in their work. Very professional in all aspects of their work. Would highly recommend them.
- John & Kay Aeiker
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Mobile, AL
Antonio did an excellent job. He was both professional and courteous. He was very knowledgeable about the garage service.
- Hope Carter
Mobile, AL
Antonio Gilchrest was a outstanding technician, His customer service was out standing, glad he came and fixed my garage door
- Herman Lee
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Technicians: Antonio Gilchrist
Mobile, AL
The spring broke. The technician came out and solved the problem. The technician came at the agreed time frame.
- Errol Wright
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Mobile, AL
My technician Richard was great thank you for your great service
- Eddie Eddins
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Technicians: Richard Jones
Mobile, AL
Had the bottom seal / track replaced. The service tech was absolutely AWESOME! All techs should be this professional, informative, and courteous!!! WOW!!! What a great experience!
- Timothy Dees
Theodore, AL
Service and technician were awesome! Fixed our problem and so professional!
- Kevin Oshea
Mobile, AL
Great service
- Valentino Hudson
Product:
Theodore, AL
Guys done a great job. Thank you
- Terry Mauldin
Mobile, AL
Technician was great. Service was friendly and fast and multiple options were given. Very professional.
- Chris Foster
Theodore, AL
Technician was very kind, did a great job. Appreciate timely service ????
- Daniel Foster
Theodore, AL
I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.
- Michael Hurd
Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team.
Product:
Mobile, AL
Very professional and very polite.
- Grady Edmondson
Mobile, AL
Tony and Matt were extremely kind and professional.
- Chelsea Gould
We had a small problem with our electric gate. When closing, there was a 12" gap. Precision sent their technicians who adjusted the opener so the gate fully closed. They were thorough, efficient and very helpful. We would recommend Precision very highly and have to many of our friends.
- Deborah & Larry Simmons