Garage Door Repair in Foley/Gulf Shores, AL - Page 14

Kayla Dowling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I liked that I was told who would be coming to my home, and that the team's photos are on the website so I knew exactly who to expect. I felt very comfortable with them here - both men were friendly, confident and completely professional (as was the girl on the phone when I made the appointment). They took time to educate me on the equipment and even set up my car's built-in remote for me. As far as the equipment, having a lifetime warranty and 24-hour service are a huge plus.

Tom Birk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What a great experience in customer service! Calling the office to get an appointment was easy and efficient. Ross and Mike came to the house and assessed my needs and convinced me that a new garage door and opener would be best. No pressure to purchase anything unnecessary but good advice to make improvements to what I had previously. Ross explained the itemized contract very thoroughly. Installation of the garage door and opener went without any issues. Both Ross and Mike were courteous and worked well together. I am very pleased with the service and products from your company. Knowing that I can call for assistance with a new installation is a plus. I would highly recommend this company for the expert customer service and attention.

Fred Mcgee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener,a 1996 Lift Master model,stopped working. I called Precision Door Service today, November 3, 2015 mid morning and was told a technician, Ross Helwig would be at my house between 1:00 -3:00 pm the same day to diagnose,repair and/or replace. Ross called and due to a cancellation he was able to come much earlier. I appreciated the Company's prompt,courteous response and I was very appreciative of repair or replace options after his diagnosis for me to choose. It was fairly obvious of the decision I needed to make without any high pressure sales techniques. I am completely satisfied with my decision and I would highly recommend this Company's products and services. Ross was by far one of the best service technicians we have ever had at our home!

Pam Trammel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, quick repair, and he knows his craft!

Cliff Barger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your business on the internet while looking for instructions on repairing my garage door. After reading the customer reviews, I decided to call you instead of attempting the repair myself. Everything I read was on target. Frank was on time, knowledgeable and efficient. He explained my options and the cost involved. The work was compleded in less than an hour. I would rate Precision a 5 out of 5.

Brian Collinsworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Omg!! Great fast service. I was suprised to get a picture if the tech coming from the company.. He was professional very fast and friendly and cute too. Recommend to everybody!!

Tony Rivera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and I very rapid response.

Michael Stafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent. They were actually here earlier than they quoted. Technicians knew there products and advised on a different action than repair because of age and parts availability. Did not take more than an hour. Excellent work.

Robert & Maryann Barca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and friendly service..great work!

Michelle Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.

Gerald Rooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A coupler was replaced and I was very satisfied with the work Justin did.

Cheryl Ginn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was very professional, showed up right on time, fixed our garage in 30 minutes and even "couponed" us.

Kenneth Hardey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason arrived on time and went well beyond what we expected. He went out of his way to ensure we were happy with his service. 5 stars for Jason. Can't say enough good about him. We need more contractors like this guy. Ken Harvey

Claude Eubanks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give the service 5 stars. The installer Justin was very professional, curtious and engaging. He answered all my questions and did the work very efficiantly. I think he did a great job and the opener performs perfectly. As a retired US Navy Master Chief and a retired Plant Manager, If I still worked I would hire him in a second. Please give him a Well Done.

Louise Vansaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin Ables was our technician. He called while on his way and was on time. He was polite and knew what he was doing. He explained in detail what he needed to do to get our garage door back working. He gave us three choices and did not try and pressure us into the most expensive one (although that is the one we chose.) He answered our questions. He quickly got to work and had our garage door back working, just like new!

Harry Alheid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star

Judy Ifft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin came very quickly and inspected our door and gave us 3 levels of service. Once we decided, he went to work and finished within an hour. Our door works great and I could not be happier as we really needed the service fast. He was just great and friendly and did not put pressure on which level of service to select. I would always give him 5 stars!!

Pete Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason installed a new garage door opener for me today. He seems to be very experienced, answered all my questions and gave me a great overview of my new equipment. He arrived when I expected and did the install in much less time than I had anticipated. I am very satisfied with the job Jason did. You have an excellent employee.

Don Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greatly appreciate the service provided to me by Jason Lites! He was prompt, called ahead to let me know he was coming! Did a great job diagnosing the problem I had and offered me several options to fit my budget!! Did a GREAT job on my new opener, reviewed me on his work and what I needed to know about my system, helped me program my outside keyboard, made sure I was given my coupon discount. In all just a great experience!! I would recommend Precision to anybody who wants the job done right!! I went with a Big Brand name and should of went with you guys first! Thanks!!! Don Owens

John and Joyce Dennehy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the work , a God job,and a fair price, Jason was kind and helpful, The Door is working like new!! Thanks to Precision Door !! Good service !

Rosa Poland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had windows put in my garage door; very happy with job Precision Door Service did. Jason was my technician. Jason called to confirm he was on his way, got my idea of what I wanted. He did not try to sell me on anything, just paid attention to my concerns. He came on Monday, said he had to order window and it would be here Friday or Saturday. But this morning (next day) he called to say it had arrived and he could put it in today. Jason was very nice and professional. I recommend Precision Door Service.

Brad Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys at Precision Overhead Garage Door Service were fast, friendly, and knowledgeable. They fixed my garage door in about an hour, and it operates so quietly. I like the outside combination keypad they installed as well. I'm especially happy with them, because they gave me a lifetime warranty. Great job guys, I'm so glad I called you instead of some other outfit.

Barton Small

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Six stars for Jason and Precision Door Service. Jason is a man who knows what is wrong and has the parts and the experience to fix the problem. The problem was much deeper than I thought. Now we have a door that goes up and down without screeching. Thank you so much for great and prompt service.

Daniel Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jason was very professional, he thoroughly explained everything and was extremely fast performing repairs. I will definitely recommend Precision to others.

Clyde Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision door service after finding there ad in a Valpak I received in the mail. I talked to a very pleasant lady on the phone and scheduled an appointment for the next day. I was told the name of the serviceman that would be coming to the house (Jason sites) and also received an e-mail with a picture of him. Jason called about 10 min. before he arrived. When he arrived I told him the problem, 5 min. later he told me the safety sensors was bad, he replaced the sensors and in under 30 min. he was out the door and my garage door opener worked great. I now have a Precision door service label on the wall next to my door opener. I will be using them again and would recommend them to anyone. Thank You

Phillip Chambers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Employees were great to work with and knew your product well. Great installation on door opener and spring. TKS.

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door failed to open Tuesday night, October 14, 2014, five days before a planned two week trip. My first thought was "Well, deal with it when you return. There is no way you can get it fixed in five days." Early Wednesday morning I began to think about the garage door. I realized, I had no idea who to call. So I "Googled" garage door repair for my zip code. There, at the top of the list, was Precision claiming same day 24/7 garage door repair. "Yeah, right!" I chuckled to myself. I called their number at 6:50 A.M. fully expecting a recording. However, a very pleasant (remember it's 6:50 A.M.) sounding woman answered the phone within a couple of rings. She scheduled an appointment. By 6:00 P.M. THAT DAY the door was repaired and operational. It could have been completed by 2:00 P.M., but, I had to accept an afternoon appointment instead of one offered for that morning. I tend to ramble. To bring this to a conclusion. 1.) Great, very informative web site. 2.) They deliver as advertised. 3.) The technician Jason Lites is one of the most professional, knowledgeable, informative techs I have ever met. His responses to my questions were direct and to the point. He showed respect and patience in helping me understand my problem and options for repair. 4.) Excellent company 5.) Exceptional customer service. 6.) Timely follow up. I could go on, but, I think you can tell I'm very pleased with Precision Overhead Garage Door Service. If you have garage door problems, don't hesitate, call the professionals, Precision Overhead Garage Door Service.

Micheal Behr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great & fast repair on my roll up door. It was Sunday morning. Great service & reasonable price. Very good looking truck. Michael

Amanda and jeff Kimsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! The spring on our garage door broke late Friday night, I googled garage door repair and your site came up. I called your number after 10 pm Friday night..expecting to leave a voicemail I was surprised to speak to a friendly lady who scheduled a technician for 8 am the next day. The technician called before arriving and arrived on time with the exact parts needed to repair the door. The technician took the time to explain what our options were and did not try to sell us more than we needed. I will definitely recommend your company to everyone I know!