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Read what people are saying
about Precision Garage Door in:
Mobile Area, AL
Precision Garage Door of Mobilehas received 938 reviews, averaging 4.93 Stars:
Theodore, AL
Mobile, AL
Great service
- Valentino Hudson
Product:
Theodore, AL
Guys done a great job. Thank you
- Terry Mauldin
Mobile, AL
Technician was great. Service was friendly and fast and multiple options were given. Very professional.
- Chris Foster
Theodore, AL
Technician was very kind, did a great job. Appreciate timely service ????
- Daniel Foster
Theodore, AL
I am disappointed with this company. I was quoted a price on the phone to install a garage door opener that I purchased. Whenever the tech got to the house, I was told the cost would be approximately $200 more than what I was quoted on the phone. I was told that this was because I was to be charged $125 an hour for a minimum of 1 hour for labor cost. At the same time, I was told that it would be cheaper to purchase their garage door opener (which was a Linear model with less features) and have it installed for cheaper. I felt like my hands were tied at that point and went with that option. After the install, I called back to make sure that I did not misunderstand the quote. I was told that there is a $49 service fee and the $249 installation fee included the labor (which was accurate. The quote I received at my house was about $496. There was no additional work that was going to be needed for the install so there was no reason for the additional labor cost. Ultimately I got swindled. I talked to the local rep who wanted to make it right but there was nothing really to be done other than them giving me a free keypad. The tech was super nice and professional however, it felt like this was a modified bait and switch tactic. I was told this is how they were trained (add the labor). I will not be using this company again. I was told that other techs have been taught incorrectly and incorrectly charge labor when they shouldn't. I wonder how many other customers that have purchased a garage door opener decide to take it back because the option they present with the linear brand that they carry winds up being cheaper. Very unfortunate chain of events.
- Michael Hurd
Mr. Hurd, We apologize for the misinformation you were given that led you to your decision to purchase our operator with fewer features. This was the first time your tech was sent out to install a customer-provided operator, and he misunderstood how to properly quote. The tech is now aware of how to handle and properly quote. We greatly appreciate your feedback and have used it as an opportunity to correct and refresh this understanding with our entire team.
Product:
Mobile, AL
Very professional and very polite.
- Grady Edmondson
Mobile, AL
Tony and Matt were extremely kind and professional.
- Chelsea Gould
Dauphin Island, AL
Great salesman, very knowledgeable
- Tim Belill
Mobile, AL
My technician, Christopher Brown, was prompt, courteous and very professional. I was very pleased with his work.
- Nell Gustavson
Product:
Mobile, AL
The technician was super nice and we were able to replace our sensors under warranty.
- Kayla Smith
Mobile, AL
I receive top service from Precision. The Tech that came out was very knowledgeable and efficient with repairing my garage door.
- Elizabeth Samuel
Mobile, AL
Tony M. Jones, I called the company with an issue of the door opening and closing. The issue really was with the type censor used and had gotten miss- aligned with a loose connection to the opposite side. Precision was called and a request for Jermery was made to come take a look and he was very professional in taking care of our issue and very nice and knowledgeable in handling our issue. Things were done in a timely manner and really got here way before the said time he was expected. We very happy issue was resolved, and he stressed to call back if any further problems. Tony
- Tony M Jones
Mobile, AL
Antonio Gilchrist did a good job and thoroughly explain the in and outs of the garage doors and options that I had ask about.
- Hunglinh Phung
Mobile, AL
Super nice and professional. He did a great job. It’s amazing how quiet the garage door is now. I would definitely recommend them to anyone. Thanks so much for everything!
- Wanda Azeritt
Product:
Mobile, AL
Sam was punctual and very professional and courteous. A wonderful asset to your already excellent company! He was knowledgeable and solved the issue and got our garage door back operational in a very timely manner.
- Micky Unsworth
Mobile, AL
Dylon and Samuel offered great customer service. They provided a detailed review of my options to repair my garage door. Both techs fixed my garage super fast.
- Angel Campbell
Mobile, AL
Professional experience with the repairs. Would highly recommend.
- James Stadt
Mobile, AL
I used Precision Door a year ago when I bought this house. Great service. I had a Tech come out today to trouble shoot for me. Once again, great service! He was prompt, polite, patient with explaining to me, very professional and an all around good gut! Got my garage door up (literally) and running in no time! Thank you!
- Connie Baggett
Theodore, AL
Precision door is a good local company. They had Sam out the next day. He knew what he was doing and had my door working in a short time. He answered my questions. Would use them again.
- Bill Tartini
Mobile, AL
Antonio is the best! He installed our new garage and has came back to fix issues we had over a year later. Always professional and personal. He identified the issue we had and fixed it quickly.
- William Brown
Theodore, AL
Isaiah was super friendly, he took the time to look for the best door at the best price. Explained the process perfectly from ordering the garage door all the way to the install process. Highly recommended.
- Brandon Graham
Mobile, AL
Joe was very helpful in explaining each step of the repair. He explained each of his recommendations and gave me several suggestions on future repairs and improvements.
- Derrick Powe
Service Provided:
Product:
Technicians: Joe Baggett II
Mobile, AL
The service I received by Christopher Brown was second to none. He answered all of my questions. He explained all my options. He did an outstanding job and I am very pleased with his work.
- Barry Montgomery
Product:
Mobile, AL
Christopher was great very professional explained it all and did the job right then. I highly recommend
- Linda Grizzle
Product:
Mobile, AL
Great service with a smile!
- Robert Golden
Mobile, AL
Antonio is very good He always does a great job He is polite and makes sure I know how to operate everything before he leaves
- Robin Barnett
Mobile, AL
Very respectful Technician , answered all my questions and did a wonderful job.
- Carl Hutchinson
Theodore, AL
All expectations were met
- Cynthia Arrington
Mobile, AL
Everything went smoothly!
- Pat Hilliard
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Service and technician were awesome! Fixed our problem and so professional!
- Kevin Oshea