Garage Door Repair in Mobile, AL - Page 30

Ken Moreman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Corrected all deficiencies on the same day service was requested

Bob Laurendine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Each employee of Precision Door Service with whom I spoke was always pleasant, courteous and efficient. My existing, inoperable 35 year old garage door was replaced with a new one. As should always be expected from any such service business, the new garage door looks great and works perfectly. I gladly give it a 5 star rating. I was most impressed with this company's well-organized and business-like efficiency from the time of my first call to their completion of the job. They could give lessons in how a home service business should be run. .

Rodney Merchant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job nice tech

Paul Willamor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After dealing with two sub-par garage door companies I called Precision. Travis the technician was there within 2hours,diagnosed the problem and installed new motor and rollers. My door has never been so quiet. If all of your techs are as professional,courteous and knowledgeable as Travis you have a great team.. I will definitely recommend Precision Door!!!!

Daniel Fordemwalt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Emannual was great. He was very helpful and knowledgeable. Great guy who went above and beyond.

Anita and patrick Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service. Thanks!

Gary Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had two new doors installed in my new garage. The technicians, Michael and Austin were on time, very knowledgable and professional. They did a great job in a timely manner. They explained how everything worked and when they were done they did a good job cleaning up. A few weeks later the doors needed some minor adjustments. I called Ross and he sent the same guys out the same day. They made the adjustments and made sure everything was in working order. These guys were very professional and I would not hesitate to use them again. Pleasant experience from start to finish

Terry Kuehne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent, product is working as needed. I am pleased with Precision Door Mobile and I will recommend them for a Quality Job well Done. Thank You !

Paul Ott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech that came out was great, he replaced and repaired everything in less than a hour. I could not ask for more.

Grace Reese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far so good! The tech was prompt and knowledgeable! He offered great suggestions and was very polite. I can't wait to see what my new garage door will look like!

Terry Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Referred by neighbors, Patrick & Anita Page. Chris responded same day I called. Prompt, courteous and very well informed. He answered all my questions and presented all options. Installation was scheduled for 8:00 the next morning. Again, prompt, courteous and very efficient. I am very pleased with new garage door and.the service I received. ( Chris even rolled my garbage can in from the street - over and above duty.) KUDOS!!

Gary Sweetin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These people bent over backward to get us the door we needed for our commercial building, at a price better than the competition and with a four day turnaround from order to installation. Nice job, guys!

Rusty Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a good job at a fair price and arrived on time. Thanks,

John Givens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Jonathan Reeves was very knowledgable and professional. He called for permission to arrive early for the appointment and quickly diagnosed the problem. He answered all our questions (more than once) and offered several solutions. Since Precision Door Service had the parts we needed (springs) and new opener we wanted in stock, he was able to complete the job the same day. We would definitely recommend this company and this technician. The Saturday hours are a plus as well.

Bill Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis, the technician, was thorough and did a good job installing our new garage door. I have no complaints.

Keith Gibby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having garage opener issues. A friend recommended a different company. I called and scheduled an appointment for a Friday, the owner didn't show up until Monday - with a list of apologies. No big deal. He told me his technician would contact me the next day (Tuesday) for an appointment. Needless to say I didn't get a callback. After a follow-up call on Wednesday I got more apologies. Enough is enough. Time to move on. I had to go out-of-town on Thursday (7/13). On Friday morning (7/14) around 10:30 I called Precision. The customer service representative told me I would hear from my technician between 12:00 and 2:00 p.m. A little after 11:00 a.m. I received a call from technician Emanuel Striveson. He confirmed the appointment and said he would call when he was on his way (he was very pleasant to talk to). At 11:37 a.m. Emanuel calls back and says he will be at my house within 7 minutes (ahead of the scheduled appointment time). Emanuel arrives and greets me with a firm hand shake and a genuine smile (I could sense that this would be a good experience). He assesses my situation with my 20 year old chain-drive garage door opener. He gave me a quote that I was pleased with and proceeds to install a belt-drive unit right then and there (no waiting). During the whole process Emanuel exhibited professionalism and friendliness. He made certain that everything he removed was picked up. Afterwards he provided me with my owner manuals, remotes, and thoroughly explained the functionality of the garage opener. He talked about the 5 year warranty and told me if I needed their service again to not hesitate to call. I am very pleased with Emanuel's service, and especially pleased with my new "quiet" garage opener. I will recommend Precision Door Service to others. Emanuel is a true asset to your company. I will not be surprised if he soon moves up the ranks in your organization. My only regret is that I did not call your company first.

Tim Rezabek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was our installer today. He and his team were very knowledgeable and professional. They knew their jobs and performed it well. We would use Precision Doors for all our doors!

Lucy t. Lott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw your advertisement in Valpak, it stated phones answered & dispatched 24/7, etc. Also, someone highly recommended you to a person that had garage door problems, via neighborhood Nextdoor Warwick. Technician Emanuel, was dispatched and was at my home within 5-7 mins.,even though my son has tightened the screws, Emanuel thoroughly checked my garage door, and recommended some things that needed repairs very soon. I am going to contact Precision for those repairs very soon.

Dwayne Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that was sent to my home was polite and professional. He was prompt and did a outstanding job. My overall experience with The Precision Garage Door Service, from the person I spoke with that made my appointment to the technician that did the work, was great. I believed that the kind of customer service the Precision Garage Door Service gave me was a thing of the past, It's nice to know it's still around.

John Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

100% satisfied, could not ask for better service and the gentleman you sent out were Great. I used the word gentleman because that is what they are. Thanks again

John Shaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not ask for a more professional two young men, had to order part but that is no problem,

Karen Genard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service! Not only did Chris Brown show up early, he was very professional and knowledgable. He presented us several options and explained each one. Once we decided on the option that was best for us, he had our garage door repaired quickly. I would recommend Chris for anyone looking for garage door repair! Thanks Chris!!

Jerrilyn Boykin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came as soon as I called them. Very thorough and job well done. I recommend precision highly.

Patsy Richard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am thrilled with my new garage door and opener. The old system was removed and the new system was installed in a matter of a few hours. Jonathan Reeves is a knowledgeable professional. He was punctual, answered all of my questions, completed the installation in a timely manner, and left the area clean. I highly recommend him and Professional Door Service.

David Mire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and good customer service.

Kevin Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Performed as expected.

Mrs. Geraldine Kelker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I live in So. CA. My mother was having problems with her garage door. I went online to find a garage repair shop near her area in Mobile, AL. Your online advertising along with calling the BBB for ratings helped me make my decisions for her to choose Precision. My mother was very pleased with the technicians and her new garage door. She said said "she would definitely recommend Precision to others."

DYE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.

Alan Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.

Ben Gaffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.