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Read what people are saying
about Precision Garage Door in:
Mobile, AL
Precision Garage Door of Mobilehas received 774 reviews, averaging 4.94 Stars:
Mobile, AL
Product:
Mobile, AL
Isaiah Sellers and his Technician did a excellent job. Tommy Mitchell was extremely knowledgeable on garage doors. I always have a good experience with Precision Garage Door Employees. They did what it took to make me HAPPY!! Thank You Precision Garage!!!!!
- Alfredio Binder
Mobile, AL
The technicians were very prompt and professional. I was so relieved that they fixed my issue so quickly and the cost was very reasonable. Thank you so much for getting my garage back in working condition. I highly recommend your team of experts!!
- Kathy Krawitz
Mobile, AL
Jacob and Joe are the best and found and solved my problem...thanks!
- Joe Hopkins
Mobile, AL
Excellent service and response time! Highly recommend them!
- Gary Fisher
Mobile, AL
saw your truck, than looked up on the internet
- William Field
We do our best to stand out! Thank you for noticing and the wonderful review. Feel free to call us any time you need Mr. Field. Thanks again and welcome to the Precision family!
Product:
Mobile, AL
Technician was on time and very polite and professional! Your service and repair was excellent!
- Pamela Weaver
Thats great to hear Ms. Weaver! Austin takes pride in his work and all of these 5 star reviews show it! Please call us if you ever have questions on your garage door and than you for choosing Precision.
Mobile, AL
Great prompt service. Scott was very helpful and quickly resolved our issue. He also gave tips to help maintain our new garage door.
- Jim Davis
Thank you for the 5 star review Mr Davis! We will let Scott know to keep up the fantastic work. We hope you will think of us the next time you have questions or concerns on your garage door but until then welcome to the Precision family!
Mobile, AL
I was extremely pleased with the prompt and courteous service provided. I had a spring break in a 10 year old system which we replaced with a superior mechanism -- resulting in smoother and quieter operations. The technicians were very professional and explained the various options available. I'd highly recommend Precision for your garage door issues. Thanks, again, for the great service.
- Dave Street
This is the kind of review we love to see Mr Street! From start to finish Dillon only offered solutions that would most benefit you while remaining professional and efficient. We are hoping to raise the bar on customer service in the industry and it seems our guys are doing everything they can to make that happen. Thank you for choosing Precision and welcome to the family!
Product:
Mobile, AL
Service was performed in a timely and professional manner.
- Ron Kimball
Mobile, AL
Great Install and service
- Tommy Lott
Mobile, AL
Great job
- Don Grady
Thank you for the review Mr Grady. Be sure to call us if you ever need anything!
Mobile, AL
Michael Piper installed a new back-up battery for my door opener. He was prompt, courteous and very professional.
- Julie Bellcase
Thank you Ms. Bellcase! We will be sure to let Michael know how proud we are of his work. Please continue to give feedback and if you ever need anything in the future Precision is just a phone call away!
Mobile, AL
Very pleased with installer and getting it taken care so quickly.
- Harry Berger
Thank you Mr. Berger for the review. We will be sure to let Michael know you were very pleased with his work! We are only getting better here at Precision and look forward to working with you in the future should you have any questions, comments, or concerns.
Product:
Mobile, AL
Very responsive. Very professional.
- Ed Schrader
Thank you for taking the time to rate your experience Mr Schrader! Precision is very proud of Shaun and the work he performs. Please continue with the feedback and if you ever need anything we are just a phone call away!
Mobile, AL
Shawn came on time after calling and adjusted my new door closing...good job, but don't know why it had to be adjusted again after one month?
- Joe Hopkins
Thank you for taking the time to send us feedback on your experience, Mr Hopkins. Nothing to be alarmed over but feel free to give us a call should it happen again. We want to keep everyone educated on subtle changes they may encounter with their garage door and would love to go over any questions you have.
Mobile, AL
My appointment was for 12:00 but Austin called and come early. He was very nice and explained what needed to be repaired. Service was fast and he had all the parts for the repair on hand. I saw their trucks around town, which I called and they didn't disappoint. If you need garage door repair/replacement, give them a call.
- Scott Chaltain
Thank you for the feedback Mr Scott! We are proud of Austin and the work he does for us here at Precision. We look forward to working hard for you in the future so please don't hesitate to call!
Mobile, AL
Shaun Byrd was in time, knowledgeable, and helped out a ton. Would use them again.
- Will Stahl
Thank you for the review Mr. Stahl. Shaun does a great job for us here at Precision! We look forward to working with you on future garage door needs!
Mobile, AL
Prompt, efficient and friendly service. Professional and knowledgeable technician. Garage door inspection and maintenance service provided on this visit; no repair necessary. Highly recommended with confidence.
- Brian C Wenzel
Thank you for the feedback Mr Wenzel! Austin does excellent work for us here at Precision and we will make sure he knows you were pleased with his service. Please don't hesitate to call if you have any garage door needs in the future!
Mobile, AL
The guys that came out to do the service call were very professional ,They were confident that they could do the job. The guys did their inspection of the job and gave me an estimated price ( when I called in as well as upon the visit I told them that it was too replace the wood package on the door).the guys gave me a quote on the price, I asked if he was sure that they looked at the complete job and everything else was fine (I was told and I quote "Sir I do this everyday We have checked everything") I agreed to have the job done. The next day when the service tech came out to complete the work ( I took It upon on myself to remove the Vinyl siding around the door opening to ensure that it did not need to be replaced). The service Tech asked if they looked at the job because they did not quote me a price for enough wood. I told him that I removed the siding that morning to see for myself If the 2 X 4 YP did not need to be replaced an they needed to be replaced. he said that he was sorry that I was not told about having to replace the 2 X 4 X 8 YP , but he would get me a price. As a customer I don't like being told the day of service about an additional price when I already in too the job.Other then that small problem everything else was Great. (I did not see Senior discount on invoice)
- Dwight Cunningham
Thank you very much for the feedback Mr. Cunningham. We are always looking for ways to improve our customer service experience and this detailed response will help insure a more efficient encounter for future customer needs. Your concern will be addressed and if you have any questions please contact us. We look forward to doing business with you in the future!
Mobile, AL
The technician and his assistant showed up right on time and got to work directly. They had all the materials they needed and tools required on the truck. As they worked they noticed some unique circumstances and adjusted the installation accordingly. They both were willing and able to answer any and all questions we had. All in all an A+ job.
- John Gerheim
Glad to hear it Mr. Gerheim! Jacob does an excellent job here at Precision and we will make sure he knows you were very pleased with his work. Dont hesitate to call us in the future for all your garage door needs!
Product:
Mobile, AL
Scott was on time and did a great job!
- Joe Hopkins
Thank you for taking the time to give us a review Mr Hopkins! We will let Scott know you were very pleased with his work. We look forward to working with you for all of your garage door needs!
Mobile, AL
Great job by tech. Courteous,friendly, and did quality work. Installed and programmed all devices even programmed my truck to open door. If I had a business I would want my employees to be like him . He was very competent and helpful in making sure every thing was working properly and explaining maintenance of equipment.
- William O'Rourke
We will make sure Austin hears about how pleased you were with his service! Thank you for making time for this review Mr O'Rourke! We will continue to get better and look forward to helping you in the future!
Product:
Mobile, AL
Very friendly and competent. Arrived as promised. I would recommend them to anyone that needed this type work
- Leonard Bates
We appreciate you taking the time to praise Joseph. He does excellent work for us. Thank you for choosing Precision and we hope to continue to help you with your future garage door needs!
Mobile, AL
On the service side (both from my first call in and the technician that came onsite), I give Precision 5 stars! All three employees I dealt with were very professional, super quick to help and dedicated to total customer satisfaction. Very impressed! So why 4 stars? While the service pricing was reasonable, especially for the level of service, I also purchased a new piece of equipment that was unrelated. They charged me more than double the amount I would have paid for it anywhere else. ($125 vs $55). That is a little annoying but I had already agreed to the overall estimate before I realized that price discrepancy. The moral of the story is great company to do service level business with but maybe check the price of new equipment before agreeing to anything.
- G. Warren
Thank you for the feedback on this. We had a manager reach out to ensure this situation was not only resolved but didn't happen again. There were two different lm828 gateways in the Service Titan price book. One was 75.00 and the other was 125.00. Technician was unaware he had selected the wrong model. We have since taken care of the issue in the price book and immediately requested a refund to our billing department. Management reached out to involve you in a solution. We were happy to hear the steps we took to resolve the issue were in line with your expectations of how business should be done. We look forward to working for you in the future and look forward to keeping you in the Precision family.
Mobile, AL
Technician Tommy Mitchell was very professional and very thorough. He gave full details of my garage door situation.
- Vanessa Washington
We thank you for taking the time to praise Tommy, Ms Washington. He does a wonderful job at maintaining excellent customer service for us here at Precision. We look forward to continuing this relationship and working with you on all of your garage door needs!
Mobile, AL
Thiss is the 2nd time I have used your company and both times have been delightful experiences. Your staff has been professional and prompt and courteous each time.
- Stephen Hickman
Thank you Mr Hickman! Tommy is an excellent example of the standard we try to set. We are always hoping to better the experience for the customer and hope that you will continue to use Precision every time you have a garage door need. Looking forward to working with you in the future!
Mobile, AL
Your office provided excellent updates on when to expect service and the two technitions were very professional and did a great job of installing my garage door!
- Joe Hopkins
Mobile, AL
Garage door repair- This is the only company that I have used since moving into my home 6 years ago. I will only use yiu because of the great service I always get and the warranty and availability
- Tismarh Lovett
We love to come across reviews like this! Here at Precision we are constantly working to get better at what we do. Dylon was your most recent tech and we will be sure to let him know he did a wonderful job at maintaining our high standard of customer service. We look forward to working with you again!
Mobile, AL
Mathew was both very professional and knowledgeable. We found him to be respectful, polite, and he communicated very well. He is an asset to your company!
- Ralph Cieslinski
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999Office: (251) 225-8821
22450 Hwy 59
Bldg C
Robertsdale, AL 36567
Jonathan was professional and did a fantastic job. Door looks great!
- Stuart Jacobs