Garage Door Repair in Fairhope, AL - Page 6

Phil Boyles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response time, very courteous, knowledgeable and did an excellent job!

John Mackey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy, your technician was awesome. He knew his product and services very well, was very clean and efficient with the install, and very detailed and patient with operating instructions. Great job! We are so happy with our new PDS Ultra 900.

Michael Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent communications and response. Technician, Austin, very knowledgeable. A very professional company!!

Clayton Hare Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!. Dylon would not stop looking for a noise issue even after I could not hear it anymore! They took photos, communicated with their office, and together they diagnosed the problem! I highly recommend Precision Door Service!

Bonnie Karkkainen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived right on time . He diagnosed the problem requiring repair , clearly went over what was needed and the cost. Everything needed was on the truck and he quickly had the door operating again. The belt mechanism was replaced and he was also able to put in a new key pad. We are very happy with our first experience with Precision and will recommend and use again if needed.

Clifford Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job would like follow up on damage metal on door

Marion McKnight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!

Johnny Massey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not ask for better service, the tech (Travis) took one look, had it diagnosed and had it done in a matter of minutes. He also notice the switch had worn down and asked me if he could replace it before I had a chance to ask him. (My wife has asked me for years to do that.) I am the owner of a company myself, and I would use Travis as an example on how to conduct business. He was very knowledgeable, has a great attitude, pleasant to talk to and was very professional.

Edna Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .

Charles Langham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative was prompt, friendly, and thorough. Thank you for a good experience.

Robert Struchtemeyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an old,poorly maintained garage door and opener which basically quit working. We called Precision at about 2:30 pm and there was a tech. here at 5:00 pm. The problem was quickly assessed and a variety of solutions offered. We chose to replace the door and the day after the service call the door was replaced. The door was much heavier than the old one so the opener would not lift it, we decided to replace that also. Great service, great people, great job!

John Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Bobby, My husband and I first learned of your company, Precision Door Service, from a great neighbor, 2 doors west of our house. She gave me the name and phone no. of the business, so I called right away since we had a very troublesome problem ( not being able to open our garage door!). Having health problems at an elderly age with lots of appointments made everything suddenly seem like a disaster and it was! The magic technician, Dylan, came very quickly to our aid. He analyzed everything very quickly and told us we did not need a new door, but a new motor and controls, and some modifications to the way the door tracks hung from the ceiling. It had been a mess, all angled and scary looking. By the time Dylan finished everything, it all looked brand new. He answered all our questions and made sure we got what we needed. He was so very fair and honest and to tell you the truth, my husband and I just absolutely loved him.!!! He took care of us. I understand that he did the work on our neighbors garage door ( to the east of us, and put in a hurricane door!) So if anyone asks us, we will tell the truth. You all are just a great company and my spirits were lifted greatly last Friday when you guys took care of Jack Cameron and me (Pat Cameron).. Thanks so much, Mrs. Pat Cameron

Jim Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision remove and reinstall a door into a detached garage in Huntsville. I was visiting my mother in Fairhope and she had a problem with her door. Since I had a used Precision before, they were the first people I called. They came the same day at the appointment time, diagnosed the problem and did the necessary repair. The installers were friendly and professional and did the work in less than an hour.

Curtis Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with our service as always! Thank you very much for being so prompt.

Pete Gleszer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin the service tech was at my house within a half hour of my requesting a service call. As with everyone I have dealt with at Precision Doors from Travis who installed the door last year to today’s service Austin was on time, personable and communicative and quick in assessing what needed to be done. After explaining the problem to me fixed it quickly. Among all the local firms with which I deal I rate Precision Doors the most customer focused and #1 in customer service

Pamela V Bessey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so impressed with the response time from my initial contact. Within minutes I had an appointment for the same day. Communication was excellent from a phone call stating when the service tech would be there to a identifying photo and text from the service tech. When the tech arrived he was courteous and efficient, he completed the job and explained everything clearly for how to use the new key pad and remotes.. I am so impressed with the excellent job completed and fantastic customer service.

Nancy & John Falck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived at time designated, gave an estimate, and went out of his way to get needed items and complete 2 regular garage doors plus a double door on an outside garage. This included putting remote openers with multiple ways to open each with security coded devises. The technicians were efficient, neat, and courteous. The price was very reasonable.

Robert Reissiger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin and Jacob arrived on schedule and were very friendly, knowledgeable and professional. They answered all questions and determined the best solution for my door springs. I believe I can trust this organization to help me maintain my door for years to come. Good job Austin and Jacob!

Kenneth Zezulka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great on time service. Friendly technician. Highly recommend Precision Door Service.

Tom Gmitter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick appointment. Great Service technician.

Valerie Conner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kirby was absolutely great! He was prompt, efficient and courteous. He explained everything very well and gosh, our garage is SO quiet now. He removed and replaced the opener quickly. Thanks!

Bruce Lassere

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service. Excellent technician. He had a hard job as I choose a replacement instead of a repair. He replaced 2 openers and replaced 2 springs. I will highly recommend this company.

Richard Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Only got a estimate for a gate opener. Everything is great so far.

Louis & lydia Brower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good job quick service , thank you

Thomas Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, great work. Will use again if needed.

Beverly Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What made me choose you was seeing all of the 5 Star reviews! I alsothe technicians a 5 star review??Called first before the service call. Well informed, very knowledgeable, very clear in the choices presented to me. They came within 2 hours after I called them. I had left a voice message with another company, & have still not heard from them!! I HIGHLY recommend this company??????

Richard Poser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

quick service and done well

Richard Gethers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan is the best. This is the 2nd time I've used him. He brings you up to date on everything. He is as much a Salesman with options as he is a Technician

John Beck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with repair/replace work done. Technician was fast, did a great job and cleaned up the garage when completed.

John Spears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision because I liked its presentation in YP and on a flyer from Val-Pac. I liked the promise of quick service at no additional cost. I liked that the company technicians wore uniforms, carried ID, and were easily identified. The technician, Dylan Byrd, arrived early in the promised time frame, explained what my problem was and how he would fix it. He was very courteous and worked hard and fast to repair my door. I was very pleased.