Great customer service!

- Dave Crockett

Basically it is quite simple, SERVICE & warranty!!

- Jim Kellen

Technicians were very nice and professional. Fixed my problem in a very short time and educated me on the garage door system function.

- Timothy Young

Tommy was right on time, very efficient and knowledgeable. He answered all my questions and pointed out items of concern with my 20 year old door. I can’t wait for the new door.

- Jean Fountain

Scott was excellent.

- Wayne Ehrlich

Technician was polite and professional.

- Cheryl Kiefer

Our technician Cameron was fast and efficient and courteous. We called Precion Door at nine am with a broken spring and we now have a working door at eleven thirty. Very happy and recommend.

- Gene Heacock

Quick response time, very courteous, knowledgeable and did an excellent job!

- Phil Boyles

Tommy, your technician was awesome. He knew his product and services very well, was very clean and efficient with the install, and very detailed and patient with operating instructions. Great job! We are so happy with our new PDS Ultra 900.

- John Mackey

Excellent communications and response. Technician, Austin, very knowledgeable. A very professional company!!

- Michael Crocker

Excellent service!. Dylon would not stop looking for a noise issue even after I could not hear it anymore! They took photos, communicated with their office, and together they diagnosed the problem! I highly recommend Precision Door Service!

- Clayton Hare Jr

The technician arrived right on time . He diagnosed the problem requiring repair , clearly went over what was needed and the cost. Everything needed was on the truck and he quickly had the door operating again. The belt mechanism was replaced and he was also able to put in a new key pad. We are very happy with our first experience with Precision and will recommend and use again if needed.

- Bonnie Karkkainen

Thank you for the wonderful review Ms. Karkkainen! Its wonderful to hear about how well our Technicians are doing through the eyes of our clients. Everything we have practiced to get better at seems to be working really well. Dont forget to call us if you have questions or concerns about your garage door. Thank you for choosing Precision!

Good job would like follow up on damage metal on door

- Clifford Shields

Saturday, I had an emergency with my garage door. As I opened it, I noticed a wire which fortunately did disappear as the door completely opened. However, when I exited the car and checked the location of the wire,it appeared to be the end of the pulley track wire closest to the door. It was dangling loose beside the door. As I tried to straighten and guide it along the pulley track, a pulley with a very old worn cord came off in my hand. I knew I was in trouble and remembered that I had a recent Precision coupon in my kitchen desk drawer. When I called the 826 number, a very polite and helpful lady answered and rang the Mobile number. To my relief, there was an open window on the schedule from 200:400 that afternoon. Around 3:00, a very pleasant service representative arrived and was able to install a brand new pulley and track system which was much superior to the old system which was not that nice when it was originally installed in my new house in 1992. He discovered that the problem was a broken, dangling metal rod that had cracked and was hanging by a thread at the end of the track. Options for updating the system and door were explained to me with pictures on his i-tablet. This was a great communication tool,very personalized for the present and future needs of the customer. I did elect for a completely new system and hope to gradually eventually replace my door with a better, safer one. He was concerned about the length of life and function of the motor mechanism itself. In case, it should cease to function when the car is in or out of the garage, particularly at a very inconvenient times, he demonstrated how easy it would now be to manually open and close the door until I could replace it with one of Precision's more wind resistant bar loaded ones. I felt that Precision Door and Garage Overhead certainly deserves a five star rating based on courtesy, availability, competence, explanation of options, patience to make sure that the garage door could be opened in an emergency situation, and follow-up with helpful emails. Kudos on your professionalism!

- Marion McKnight

First an foremost we appreciate you taking the time to write us a review. Tommy works hard for us here at Precision. We are always looking for ways to better the customer experience. Thank you for the feedback and if you ever have any questions please don't hesitate to call!

I could not ask for better service, the tech (Travis) took one look, had it diagnosed and had it done in a matter of minutes. He also notice the switch had worn down and asked me if he could replace it before I had a chance to ask him. (My wife has asked me for years to do that.) I am the owner of a company myself, and I would use Travis as an example on how to conduct business. He was very knowledgeable, has a great attitude, pleasant to talk to and was very professional.

- Johnny Massey

We appreciate the feedback Mr. Massey! Travis has done a fantastic job for us here at Precision and we will be sure to let him know you were very pleased with his professionalism. Thanks again for the review and we look forward to working with you in the future!

Tommy was very professional and explained every detail to me .He was very courteous and used perfect English .Percision was highly recommended to me and I will recommend your company to others .

- Edna Foster

Thank you Ms. Foster! Tommy does a wonderful job for us here at Precision and we will be sure to let him know you were very pleased with his service. Please keep us in mind for future garage door needs and dont hesitate to call us with any questions or comments you have!

Your representative was prompt, friendly, and thorough. Thank you for a good experience.

- Charles Langham

We appreciate the time you took to fill out a review Mr Langham. Tommy does a great job for us here at Precision and we are happy to know you were pleased with his service. We are looking forward to working with you in the future for all of your garage door needs.

We had an old,poorly maintained garage door and opener which basically quit working. We called Precision at about 2:30 pm and there was a tech. here at 5:00 pm. The problem was quickly assessed and a variety of solutions offered. We chose to replace the door and the day after the service call the door was replaced. The door was much heavier than the old one so the opener would not lift it, we decided to replace that also. Great service, great people, great job!

- Robert Struchtemeyer

Thank you for the feedback Mr Struchtemeyer. Joseph works really hard to maintain a high standard of customer service so we will make sure he hears about your review. Please continue to call us for all of your garage door needs!

Dear Bobby, My husband and I first learned of your company, Precision Door Service, from a great neighbor, 2 doors west of our house. She gave me the name and phone no. of the business, so I called right away since we had a very troublesome problem ( not being able to open our garage door!). Having health problems at an elderly age with lots of appointments made everything suddenly seem like a disaster and it was! The magic technician, Dylan, came very quickly to our aid. He analyzed everything very quickly and told us we did not need a new door, but a new motor and controls, and some modifications to the way the door tracks hung from the ceiling. It had been a mess, all angled and scary looking. By the time Dylan finished everything, it all looked brand new. He answered all our questions and made sure we got what we needed. He was so very fair and honest and to tell you the truth, my husband and I just absolutely loved him.!!! He took care of us. I understand that he did the work on our neighbors garage door ( to the east of us, and put in a hurricane door!) So if anyone asks us, we will tell the truth. You all are just a great company and my spirits were lifted greatly last Friday when you guys took care of Jack Cameron and me (Pat Cameron).. Thanks so much, Mrs. Pat Cameron

- John Cameron

I had Precision remove and reinstall a door into a detached garage in Huntsville. I was visiting my mother in Fairhope and she had a problem with her door. Since I had a used Precision before, they were the first people I called. They came the same day at the appointment time, diagnosed the problem and did the necessary repair. The installers were friendly and professional and did the work in less than an hour.

- Jim Dunn

We were very pleased with our service as always! Thank you very much for being so prompt.

- Curtis Stuart

Austin the service tech was at my house within a half hour of my requesting a service call. As with everyone I have dealt with at Precision Doors from Travis who installed the door last year to today’s service Austin was on time, personable and communicative and quick in assessing what needed to be done. After explaining the problem to me fixed it quickly. Among all the local firms with which I deal I rate Precision Doors the most customer focused and #1 in customer service

- Pete Gleszer

I was so impressed with the response time from my initial contact. Within minutes I had an appointment for the same day. Communication was excellent from a phone call stating when the service tech would be there to a identifying photo and text from the service tech. When the tech arrived he was courteous and efficient, he completed the job and explained everything clearly for how to use the new key pad and remotes.. I am so impressed with the excellent job completed and fantastic customer service.

- Pamela V Bessey

Thank you Pamela for your wonderful review! We are so blessed to have an amazing staff that want our customers to have the best experience with us. Each one of our employees has spent countless hours training and educating themselves to be a top notch representative of Precision Door Service. We truly appreciate your business and we are so happy you are pleased with our service.

Technician arrived at time designated, gave an estimate, and went out of his way to get needed items and complete 2 regular garage doors plus a double door on an outside garage. This included putting remote openers with multiple ways to open each with security coded devises. The technicians were efficient, neat, and courteous. The price was very reasonable.

- Nancy & John Falck

Kevin and Jacob arrived on schedule and were very friendly, knowledgeable and professional. They answered all questions and determined the best solution for my door springs. I believe I can trust this organization to help me maintain my door for years to come. Good job Austin and Jacob!

- Robert Reissiger

Hello Robert, We are happy to hear our technicians took great care of you. Thank you so much for your business and the 5 star review. Please call us if you ever have any issues.

Great on time service. Friendly technician. Highly recommend Precision Door Service.

- Kenneth Zezulka

Hi Kenneth, Thanks for the recommendation! We truly appreciate you choosing Precision Door Service.

Quick appointment. Great Service technician.

- Tom Gmitter

Hello Tom, We truly appreciate your business and the 5 star rating!

Kirby was absolutely great! He was prompt, efficient and courteous. He explained everything very well and gosh, our garage is SO quiet now. He removed and replaced the opener quickly. Thanks!

- Valerie Conner

Hello Valerie, We are very happy to hear Kirby took care of you! We truly appreciate your business & the 5 star review.

Outstanding service. Excellent technician. He had a hard job as I choose a replacement instead of a repair. He replaced 2 openers and replaced 2 springs. I will highly recommend this company.

- Bruce Lassere

Thank you for the 5 star rating. We greatly appreciate your business.

Only got a estimate for a gate opener. Everything is great so far.

- Richard Brown

Hello Mr. Richard. Thank you for your kind review. We look forward to servicing your gate!