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Read what people are saying
about Precision Garage Door in:

Fairhope, AL

Precision Door Service of Mobile
has received 42 reviews, averaging 5.00 Stars:
Review:

I was extremely pleased and impressed with Emanuel's excellent performance; he had exceptional work ethics, and was very knowledgeable of the worked requirements. I would give him an overall rating of EXCELLENT PLUS--this is a sincere rating, and one I do not often give- unless truly well deserved.
Paul Clyatt
Emanuel Striveson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician was on time and handled the problem quickly.
Anthony Gasbarro
A Response from: Bobby Boes

Thank You for your kind review Mr. Anthony! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Called Precision Door Service mid-morning and they had a Technician here at noon. The Tech name was Kirby and he did an outstanding job in diagnosing the problem and potential options. Based on his expertise and recommendations, I decided to install a new Garage Door Opener. Kirby had the new Unit on his truck and quickly and efficiently installed the new Unit. He also took time to expertly explain the operation and functions of the new Opener. I appreciate his work and professionalism.
John Mcclay
A Response from: Bobby Boes

Hello Mr. John, Thank You for your kind review for Kirby. We greatly appreciate your business!

Kirby Reeves Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Prompt and professional service. Fixed my garage door problem in minutes.
Leah Ladd
A Response from: Bobby Boes

Hello Mrs. Leah, We greatly appreciate your business! We are happy that our technicians was able to get your door back up and running for you!

Christopher Brown Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Door stuck open on my storage unit on a Friday afternoon around 4:30 pm. Called Precision after 5:00 pm and they had a technician on site by 6:00 pm. Technician was courteous and knowledgeable and fixed my door in less than an hour. I was very impressed with the entire team at Precision. I will use them again and recommend them to my friends.
Jason Cooper
A Response from: Bobby Boes

Hello Mr. Walker, Thank You for your kind review! We greatly appreciate your business! We are glad to hear that our technician was able to help and get your door back in working order!

Emanuel Striveson Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Kirby, the technician was thorough in determining the problem with my garage door. It ended up being a short circuit which he fixed. He explained everything so that I understood what he was doing. The door now works great with the remotes as well as the control panel.
Deloris Brown
A Response from: Bobby Boes

Hello Mrs. Deloris, Thank You for your kind review! We greatly appreciate your business. We also Thank You for your kind words regarding our technician Kirby!

Kirby Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My tech was Chris, he was so friendly, fast and efficient. He first listened to my needs. Assessed the situation, then made a recommendation that was most suitable for me. He couldn't have been more professional, I like nice people and Chris was all of that with a smile on his face. If I was starting a company, I would start by hiring Chris, if he already worked for me i would promote him. Thank you very much! I will definitely tell people about your great company! God bless you, Merry Christmas and may you have continued success in the New Year...
Brad Reinhart
A Response from: Bobby Boes

Hello Mr. Reinhart, Thank You so much for your very kind review for our technician Chris! It is always nice to hear back how much of an impression the guys make. He is 100% an asset to the team. We greatly appreciate your business. We Thank You for your business! We hope you and your family have a Merry Christmas and a Happy New Year!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your technician, Chris, was really nice and did a great job. Yes, I would recommend your company.
Franklin Griffeth
A Response from: Bobby Boes

Hello Mr. Franklin, Thank You for your kind review! We greatly appreciate your nice words for our technician Chris as well!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Called the other guys and they said it would be 4 days before they would have a tech in my area. Precision got a tech there in just 2 hours!! And the tech they sent (Kirby Reeves) was nothing short of AMAZING. He was totally dedicated to getting my garage door set up correctly (after the other guys put the wrong springs on it and ignored several serious defects requiring immediate attention). I went with Precision's "Better" package to get upgraded parts and a lifetime warranty. My garage door now operates better than it did when it was brand new. Wish I could give them more than just 5 stars. THANKS KIRBY -- SUPER JOB. And give Piggy a hug for me.
Harry Kohler
A Response from: Bobby Boes

Thank You for your kind review Mr. Harry! We greatly appreciate your business! We also Thank You for your Amazing words regarding our technician Kirby!

Kirby Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were locked in...called Precision and they came within a few hours. Chris did fix the door quickly ! We can get about now...????
Susan Maddison
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business Mrs. Susan! We are happy yo hear that our technician Chris was able to take care of getting your cars unstuck!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Fast and friendly service. I would recommend. I love my new garage door equipment - super quiet !!
Tina & chad Myers
A Response from: Bobby Boes

Hello Mr. and Mrs Myers, Thank You for your 5 star review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!

Kirby Reeves Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

service was prompt and tech was very nice and got the job done
sam wells
A Response from: Bobby Boes

Thank you for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician was extremely thorough, professional and provided exceptional service! After replacing the rollers and adjusting the spring, the garage door moves up and down much more quietly. Excellent Service!!
David Halverson
A Response from: Bobby Boes

Thank you Mr. David for your kind review! We greatly appreciate your business!

Emanuel Striveson Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Excellent service by a friendly professional Thanks Jonathan.
William Parsons
A Response from: Bobby Boes

Thank you Mr. Parsons for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

All of my dealings with Precision Door have been first class in all respects. Problems associated with my project have always been resolved in a first-class matter.
Terry Miles
A Response from: Bobby Boes

Hello Terry Miles, Thank you for your Wonderful review! We greatly appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

My garage door (installed in 1994) broke on February 12, 2014, and I called Precision Door Service. The original crew that came out had not measured correctly and the door did not fit. They went to Pensacola and got one the same day-- they (two men--Chris and ?) finished the job before dark. Had to call them back to do some minor repair a few days later. These past 2 1/2 months since the installation, the door has been making VERY loud noises each time the door was closed. I went off around 3 PM yesterday (4-28 ) and the door closed properly. When I got back at 8 PM, the door did not go all the way down (up about 12"-15" from the garage floor). I called your company immediately,told them the problem, and the lady said they'd be here today between 12-2 PM. Your representative, Van, arrived right around 2 PM, and he told me that there were LOTS of problems as to how the door had been installed, and he pointed out ALL of the mistakes. I was appalled!!!!! He said he needed a good hour to make the corrections. When he was finished, the door went down smoothly with hardly any noise, and areas where the light had shown through were now closed. He again pointed out all of the MANY things that were installed improperly and how he had fixed them. He's very knowledgeable, and I appreciate what he did for me today. I highly recommend him. I hope that I won't need any further repairs as this was a complete garage door replacement.
Marjorie Swann
A Response from: Bobby Boes

Hello Mrs. Swann, Thank you for very Amazing review! We greatly appreciate you taking the time to send a review for our technician Chris and his helper. We greatly appreciate your recommending Precision Door to others and your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

John was at our home the same morning I called. He determined the problem and fixed everything at that time. I was very impressed with the lifetime warranty on everything I purchased today. Very efficient and professional.
Rita Manley
A Response from: Bobby Boes

Thank you for your very kind review Mrs. Rita. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I was impressed with Chris work ethic. I would view him as a valuable employee if I were you.
Ida Connolly
A Response from: Bobby Boes

Thank you for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Travis was prompt, friendly, professional and thorough. Trust him to handle all our services in the future. Thanks.
Dock Reed
A Response from: Bobby Boes

Thank you for your review Mr. Reed! We greatly appreciate review!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Called Precision door service and had a tech at the house within a few hours. Tech (Travis) was very professional, made an assessment, gave me his recommendations and the door issue was resolved within 24 hours. Thank you for the great job and good customer service.
Otilio Rodriguez
A Response from: Bobby Boes

Thank you Otilio Rodriguez for your Wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Was a good experience from the initial phone call to setup an appointment, to the end when Van finished the repair only a few hours later. Thank you Precision for a job well done. I would recommend your company to any friends in need of a garage door repair.
Tim Manuel
A Response from: Bobby Boes

Hi, Mr. Tim, Thank you for your review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We highly recommend Precision for garage door service. This was our first experience with the company. Travis the technician arrived promptly, was knowledgable, helpful, & very professional. He was focused on doing the job well & left no trace that he'd been there! We were impressed & glad that we had chosen Precision to do the work.
Joann Raanes
A Response from: Bobby Boes

Thank you Joann, We greatly appreciate your review and your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

One of your competitors "dropped" your name and then suggested someone else. I googled your company and decided to try your service. From the start talking with your telephone dispatcher I knew something was very special about Precision. If I had any doubts all were immediately removed when I met Michael. Superb salesman and technition. I was blown away by his knowledge and him presenting your franchise to me. You are extremely lucky. I am 73 or I would have made him an offer to work with one of my companies. Michael is a rare find and an exception in our "Don't give a damn society." You have a CUSTOMER and a spoke person in me. Sincerely, Evans Holcombe
Evans Holcombe
A Response from: Bobby Boes

Hello Mr. Holcombe, Thank you for your very kind and sweet review! We greatly appreciate you taking time and reviewing us and your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Chris arrived on time and was very professional in performing his work. He evaluated the problem(s), offered three solutions for me to choose and completed the work in a very timely manner. I could not have been more satisfied. Thanks Precision!
Tim Hughes
A Response from: Bobby Boes

Thank you Mr. Tim for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Kinsman is the BEST of the BEST !!! I believe one would be hard pressed to find a more competent, polite and professional technician anywhere across all 90 Precision locations.Can't do better that a 10 on a 10 or A++. Need I say more? Best to you Kinsman,and it's young people like yourself that gives my wife and I faith in the future !!!
Greg Demos
A Response from: Bobby Boes

Hi, Mr. Demos, Thank you for the great review on Kinsman and the work he has done for you. Appreciate the business and the service we were able to help you with.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Troubleshooting proved difficult on our door opener which was likely damaged by lightning. But, the technician found the issue and solved the problem. I was treated honestly and fairly and will call Precision again should the need arise.
Steve & charlotte Longfield
A Response from: Bobby Boes

Thank you for nice review, we look forward to serving all of your garage door needs if should arise.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Really great job on a difficult repair situation. They really stuck with it to be sure it got done and was done well. I will definitely call them again.
Jon Hemming
Service Provided:
Broken Garage Door Spring Repair
Review:

Five Star all the way! Scott was wonderful, and keeping to his other reviews of wanting to arrive early! Really, who ever hears of that? He was hardworking, explained several options to me, and fixed the problem with better skill than I had seen from others before (another company). The broken spring caused some damage to how it was hung, and he repaired all, including bolstering up the wall and making sure that it was "better than ever!" I loved it that my call was answered on a weekend, as I couldn't get my car out of the garage at all, and I was fine with the first morning appointment the next day. The operator was pleasant and apologized that she wasn't sure she could get me in Sunday afternoon! I told her I knew it was Father's Day and didn't want to mess up the techs holiday, I just wanted too know I was on sked with someone! She actually thanked me for being so considerate. (The other company didn't even call until the next morning, and I let them know a tech was already on his way..early! ) I would definitely recommend this company, and I will ask for Scott again, we are considering upgrading to a newer, quieter opener and he will be who we call! Thank you for a smooth process from start to finish!
Nancy Raia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This company is amazing! They stand behind their work and are very professional. I would and have used them again.
Margie Hamilton
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Mike was awesome. Not only did he arrive when promised (after hours) but quickly found my problem. He had two struts on the truck, installed them, and now I have garage access again after three weeks of waiting on other providers. I am totally impressed with Precision!
Richard Scott
Service Provided:
Garage Door Repair
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