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Read what people are saying
about Precision Garage Door in:

Mobile, AL

Precision Door Service of Mobile
has received 155 reviews, averaging 5.00 Stars:
Review:

Our technician, Jonathan Reeves was very knowledgable and professional. He called for permission to arrive early for the appointment and quickly diagnosed the problem. He answered all our questions (more than once) and offered several solutions. Since Precision Door Service had the parts we needed (springs) and new opener we wanted in stock, he was able to complete the job the same day. We would definitely recommend this company and this technician. The Saturday hours are a plus as well.
John Givens
A Response from: Bobby Boes

Hello Mr. Givens, Thank You for your kind review! We greatly appreciate your business! We also appreciate your kind words for Jonathan as well as recommending Precision Door.

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Travis, the technician, was thorough and did a good job installing our new garage door. I have no complaints.
Bill Kelly
A Response from: Bobby Boes

Thank You Mr. Bill for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was having garage opener issues. A friend recommended a different company. I called and scheduled an appointment for a Friday, the owner didn't show up until Monday - with a list of apologies. No big deal. He told me his technician would contact me the next day (Tuesday) for an appointment. Needless to say I didn't get a callback. After a follow-up call on Wednesday I got more apologies. Enough is enough. Time to move on. I had to go out-of-town on Thursday (7/13). On Friday morning (7/14) around 10:30 I called Precision. The customer service representative told me I would hear from my technician between 12:00 and 2:00 p.m. A little after 11:00 a.m. I received a call from technician Emanuel Striveson. He confirmed the appointment and said he would call when he was on his way (he was very pleasant to talk to). At 11:37 a.m. Emanuel calls back and says he will be at my house within 7 minutes (ahead of the scheduled appointment time). Emanuel arrives and greets me with a firm hand shake and a genuine smile (I could sense that this would be a good experience). He assesses my situation with my 20 year old chain-drive garage door opener. He gave me a quote that I was pleased with and proceeds to install a belt-drive unit right then and there (no waiting). During the whole process Emanuel exhibited professionalism and friendliness. He made certain that everything he removed was picked up. Afterwards he provided me with my owner manuals, remotes, and thoroughly explained the functionality of the garage opener. He talked about the 5 year warranty and told me if I needed their service again to not hesitate to call. I am very pleased with Emanuel's service, and especially pleased with my new "quiet" garage opener. I will recommend Precision Door Service to others. Emanuel is a true asset to your company. I will not be surprised if he soon moves up the ranks in your organization. My only regret is that I did not call your company first.
Keith Gibby
A Response from: Bobby Boes

Hello Mr. Gibby, Thank You for your Amazing review for our technician Emanuel! We also Thank You for your business! We greatly appreciate your business and look forward to working with you again in the future if the need ever arises.

Emanuel Striveson Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Michael was our installer today. He and his team were very knowledgeable and professional. They knew their jobs and performed it well. We would use Precision Doors for all our doors!
Tim Rezabek
A Response from: Bobby Boes

Hello Mr. Tim, Thank You for your kind review! We greatly appreciate your business!

Michael Helwig Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Saw your advertisement in Valpak, it stated phones answered & dispatched 24/7, etc. Also, someone highly recommended you to a person that had garage door problems, via neighborhood Nextdoor Warwick. Technician Emanuel, was dispatched and was at my home within 5-7 mins.,even though my son has tightened the screws, Emanuel thoroughly checked my garage door, and recommended some things that needed repairs very soon. I am going to contact Precision for those repairs very soon.
Lucy t. Lott
A Response from: Bobby Boes

Thank You Mrs. Lott for your kind review! We greatly appreciate your business! We look forward to working with you again in the future.

Emanuel Striveson Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

100% satisfied, could not ask for better service and the gentleman you sent out were Great. I used the word gentleman because that is what they are. Thanks again
John Shaw
A Response from: Bobby Boes

Hello Mr. Shaw, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Could not ask for a more professional two young men, had to order part but that is no problem,
John Shaw
A Response from: Bobby Boes

Hello Mr. Shaw, Thank you for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great Service! Not only did Chris Brown show up early, he was very professional and knowledgable. He presented us several options and explained each one. Once we decided on the option that was best for us, he had our garage door repaired quickly. I would recommend Chris for anyone looking for garage door repair! Thanks Chris!!
Karen Genard
A Response from: Bobby Boes

Thank You Mrs. Karen for your Kind review! We greatly appreciate your business! We also appreciate your recommending our technician Chris!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Came as soon as I called them. Very thorough and job well done. I recommend precision highly.
Jerrilyn Boykin
A Response from: Bobby Boes

Hello Mrs. Boykin, Thank you for your Wonderfull review and for recommending Precision Door to others!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

I am thrilled with my new garage door and opener. The old system was removed and the new system was installed in a matter of a few hours. Jonathan Reeves is a knowledgeable professional. He was punctual, answered all of my questions, completed the installation in a timely manner, and left the area clean. I highly recommend him and Professional Door Service.
Patsy Richard
A Response from: Bobby Boes

Thank you Mrs. Patsy for your Wonderful Review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Quick response and good customer service.
David Mire
A Response from: Bobby Boes

Thank you for your kind review Mr. Dire. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Performed as expected.
Kevin Woods
A Response from: Bobby Boes

Thank you Mr. Woods for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I live in So. CA. My mother was having problems with her garage door. I went online to find a garage repair shop near her area in Mobile, AL. Your online advertising along with calling the BBB for ratings helped me make my decisions for her to choose Precision. My mother was very pleased with the technicians and her new garage door. She said said "she would definitely recommend Precision to others."
Mrs. Geraldine Kelker
A Response from: Bobby Boes

Thank you Mrs. Kelker for your Amazing review! We are very pleased to hear that we were able to help your mother and that she was satisfied. We appreciate her recommending Precision Door to others as well.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
DYE
A Response from: Bobby Boes

Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.
Ben Gaffney
A Response from: Bobby Boes

Hello Mr. Gaffney, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!
Charles M.
A Response from: Bobby Boes

Thank you Mr.Charles for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Awesome response time and customer service for my rental home in west Mobile. Removed and replaced a broken garage door spring. I would definitely do business with again. Thank you
Marc Porrazza
A Response from: Bobby Boes

Hello Marc Porrazza, Thank you for your Amazing review! We greatly appreciate your business! We look forward to working with you again if ever should need garage door services again.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent costumer service! Courteous and very professional.
R. Connelly
A Response from: Bobby Boes

Thank you R. Connelly for your review!We greatly appreciate your business.

Van Babcock Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Installation by Van was quick; well done and we love our new door. *****
Richard Klusman
A Response from: Bobby Boes

Thank you Mr. Klusman for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fast and efficient service.
Jim Lamendola
A Response from: Bobby Boes

Thank you Mr. Jim for your kind review!

Van Babcock Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I used Precision Door Mobile and had quick and excellent service done by Van Babcock. He was personable, very quick with his work and they do honor a military discount. All veterans out there, if you need any repair on your garage door, call this company and ask for Van The Man!
Joshua Combs
A Response from: Bobby Boes

Hello Mr. Combs. First we at Precision Door would like to Thank you for your service! We greatly appreciate your serving! Also, Thank you for taking the time to review our technician Van as well as Precision Door Service.

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was in panic mode when I contacted Precision on their website Monday evening a little after 8p.m. My garage door had come off its track, was stuck, and I was scheduled to leave town the next morning at 10! Long story short...Chris, a Godsend, showed up the next morning and I was on my way by 10. I will ONLY use Precision from now on and will definitely tell my friends. Thanks again Chris...you're the best!!!
Terre Alford
A Response from: Bobby Boes

Hello Terre Alford, Thank you for your Amazing review for Chris and Precision Door. We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very satisfied! Precision was able to come out the same day I called and repaired my door. My technician was Van. He was very friendly and did an excellent job. I would definitely recommend Precision to anyone.
Ki Freeman
A Response from: Bobby Boes

Thank you Ki Freeman for your kind review! We greatly apreciate your business and recommending Precision Door to others.

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

GREAT experience from start to finish. Great website. Tech, Johnathan was the very best!!
James Edwards
A Response from: Bobby Boes

Thank you Mr. Edwards for your very kind review! We greatly appreciate your business and taking the time to send a review for Jonathan!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent response time and service. I made 1 call and had technicians at my house within 2 hours. The repair was completed within an hour and the door was back in service with a lifetime warranty on parts/labor. Can't beat that and the piece of mind that comes from knowing that any problems in the future are covered. Great job Van and Emmanuel, courteous, professional and efficient. Highly recommended.
M Luttrell
A Response from: Bobby Boes

Thank you M. Luttrell for your Wonderfull review! We greatly appreciate your business and taking the time to review Precision Door Services! We also Thank you for recommending Precision Door!

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Door Services did a great job replacing a new garage door. They were courteous and very professional with the installation. I will definitley use their service for future new installation and repair services. KH
Khai Hoang
A Response from: Bobby Boes

Thank you Khai Hoang for your Kind review! We greatly appreciate your business and look forward to working with you in the future if you should ever need garage door services again.

Van Babcock Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

John was totally professional and satisfied all our door needs. 5 Starr for sure
James Edwards
A Response from: Bobby Boes

Thank you Mr. Edwardsfor your kind review! We greatly appreciate your business and taking the time to review Precision Door Service!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I called today scheduled a time, he was going to be late so he called...Made the reschedule time early. Travis was informative, helpful, dressed professional and made me feel like he cared about putting a door on my house. EXCELLENT
Michael Davies
A Response from: Bobby Boes

Thank you Mr. Davies for your Wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Svc Man responded to all my questions in a favorable manner. I have not yet decided exactly what I want to do,
Herbert George
A Response from: Bobby Boes

Thank you for your kind review Mr. George. We greatly appreciate you considering Precision Door.

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Quick courteous service. Chris showed up earlier than scheduled and did an outstanding job. He was very professional and corrected everything that was wrong with our garage door opener. He was very friendly and knowledgeable about the issues we were having. He explained everything that he needed to do along with all of our repair options. Spent more than I wanted to but still feel like I got a good deal and this repair. I feel better regarding the safety of my family. Chris has a very positive attitude and was a pleasure to deal with. He has my highest recommendation as does Precision Door Service. Thanks Chris.
Walter Turner
A Response from: Bobby Boes

Thank you Mr. Turner for your Wonderful review! We greatly appreciate your business and recommending Precision Door to others.

Christopher Brown Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
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