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Read what people are saying
about Precision Door Service

Precision Door Service of Mobile
has received 341 reviews, averaging 5.00 Stars:
Review:

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
DYE
A Response from: Bobby Boes

Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Had a great experience! I called with some questions about servicing my garage door. The operator was very nice, even though she did not know the specific answers to my questions. I had a call back from a manager and he was quick to answer my questions and send a tech out for a free estimate. The Tech, Travis was awesome! Polite and knowledgeable! After our good/better/best quote (which was so very helpful) we decided on the work and called to schedule Travis to come back to perform the work. He was on time and worked diligently to get the job done. We would definitely recommend Precision to friends and family and wouldn't hesitate to use again based on this great experience. Thank you!!!!
Summer R
A Response from: Bobby Boes

Hello Mrs. Summer and thank you for your review! We greatly appreciate your business! We look foreard to working with you again in the future if the occasion should arise.

Travis Gentry Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

All of my dealings with Precision Door have been first class in all respects. Problems associated with my project have always been resolved in a first-class matter.
Terry Miles
A Response from: Bobby Boes

Hello Terry Miles, Thank you for your Wonderful review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

The garage door spring broke Saturday night. I called on Sunday evening of Mother's Day to set up an appointment. Chris was prompt and professional. He was very honest on what he was going to do and what he would recommend. He was not pushy. Just matter of fact. I know nothing about garage doors except pushing the remote! One hour later, the spring was fixed plus the other spring, rollers, and drums. He had originally suggested the cable needed replacing too. After looking more closely at the cables he said they were fine. Most repairmen would replace any way to have an added charge. I would highly recommend Precision for any repairs and be sure to ask for Chris. Excellent customer service.
Karen Collins, Foley
A Response from: Bobby Boes

Hello Mrs. Collins, Thank you for your Amazing review for our technician Chris! We greatly appreciate you taking the time to send in a review as well as recommend Precision Door!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jonathan Reeves was awesome. He came the same day and checked my broken garage door, did the estimate and I decided to buy and install a new door. So happy I did it. Today Jonathan Reeves and Emanuel Striveson came and installed. It looks very good, better than I expected. Is very silent and the outside key pad will be a life saver.
Marina Ellard
A Response from: Bobby Boes

Thank you Mrs. Ellard for your very Wonderful review! We greatly appreciate your business! We greatly appreciate you taking the time to let us know how Jonathan and Emaniel has done as well.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fast, professional and helpful!
Pat D'agosta
A Response from: Bobby Boes

Hello Pat D'agosta, Thank You for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.
Alan Parker
Travis Gentry Service Provided:
Install Garage Doors
Technician:
Review:

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.
Ben Gaffney
A Response from: Bobby Boes

Hello Mr. Gaffney, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!
Charles M.
A Response from: Bobby Boes

Thank you Mr.Charles for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Awesome response time and customer service for my rental home in west Mobile. Removed and replaced a broken garage door spring. I would definitely do business with again. Thank you
Marc Porrazza
A Response from: Bobby Boes

Hello Marc Porrazza, Thank you for your Amazing review! We greatly appreciate your business! We look forward to working with you again if ever should need garage door services again.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent costumer service! Courteous and very professional.
R. Connelly
A Response from: Bobby Boes

Thank you R. Connelly for your review!We greatly appreciate your business.

Van Babcock Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Installation by Van was quick; well done and we love our new door. *****
Richard Klusman
A Response from: Bobby Boes

Thank you Mr. Klusman for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I am very pleased with the new garage door installed by Travis with Precision. My appointment time was between 2 & 4 p.m. Travis called at 2:19 to let me know he was less than 20 minutes away from my home. He arrived in less than 20 minutes and was very courteous and knowledgeable about the Precision garage doors. I would highly recommend Precision!
Robert Wasden
A Response from: Bobby Boes

Thank you Mr. Wadsen for your kind review! We greatly appreciate your business and taking the time to review Precision Door. We also appreciate you letting us know how well Travis is doing.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Very pleased with this service. Tech was on time and very nice.
Danny Terrell
A Response from: Bobby Boes

Thank you Danny Terrell for your review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Fast and efficient service.
Jim Lamendola
A Response from: Bobby Boes

Thank you Mr. Jim for your kind review!

Van Babcock Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I used Precision Door Mobile and had quick and excellent service done by Van Babcock. He was personable, very quick with his work and they do honor a military discount. All veterans out there, if you need any repair on your garage door, call this company and ask for Van The Man!
Joshua Combs
A Response from: Bobby Boes

Hello Mr. Combs. First we at Precision Door would like to Thank you for your service! We greatly appreciate your serving! Also, Thank you for taking the time to review our technician Van as well as Precision Door Service.

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was in panic mode when I contacted Precision on their website Monday evening a little after 8p.m. My garage door had come off its track, was stuck, and I was scheduled to leave town the next morning at 10! Long story short...Chris, a Godsend, showed up the next morning and I was on my way by 10. I will ONLY use Precision from now on and will definitely tell my friends. Thanks again Chris...you're the best!!!
Terre Alford
A Response from: Bobby Boes

Hello Terre Alford, Thank you for your Amazing review for Chris and Precision Door. We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very happy with the job John performed. I considered doing it myself, and John gave me the information I would have needed by answering all my questions. Realizing that, even though door springs installation isn't brain surgery, Lacking the experience I could have done more damage than repairs. John was very thorough, cleaned up the workspace, and made his time there quite productive.
Joe Cazalas
A Response from: Bobby Boes

Thank you Mr. Cazalas for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Van did a great job today!! Thank you very much :)
Debra Mclendon
A Response from: Bobby Boes

Thank you Mrs. McLendon for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

My garage door (installed in 1994) broke on February 12, 2014, and I called Precision Door Service. The original crew that came out had not measured correctly and the door did not fit. They went to Pensacola and got one the same day-- they (two men--Chris and ?) finished the job before dark. Had to call them back to do some minor repair a few days later. These past 2 1/2 months since the installation, the door has been making VERY loud noises each time the door was closed. I went off around 3 PM yesterday (4-28 ) and the door closed properly. When I got back at 8 PM, the door did not go all the way down (up about 12"-15" from the garage floor). I called your company immediately,told them the problem, and the lady said they'd be here today between 12-2 PM. Your representative, Van, arrived right around 2 PM, and he told me that there were LOTS of problems as to how the door had been installed, and he pointed out ALL of the mistakes. I was appalled!!!!! He said he needed a good hour to make the corrections. When he was finished, the door went down smoothly with hardly any noise, and areas where the light had shown through were now closed. He again pointed out all of the MANY things that were installed improperly and how he had fixed them. He's very knowledgeable, and I appreciate what he did for me today. I highly recommend him. I hope that I won't need any further repairs as this was a complete garage door replacement.
Marjorie Swann
A Response from: Bobby Boes

Hello Mrs. Swann, Thank you for very Amazing review! We greatly appreciate you taking the time to send a review for our technician Chris and his helper. We greatly appreciate your recommending Precision Door to others and your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Tec did a very good job. He was carefull That things were done correctly.
Robert Moreno
A Response from: Bobby Boes

Thank you Mr. Moreno for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

This is the second time we have used Precision Overhead Garage Door Service since we have owned our home and can say we have been extremely satisfied with the service that was performed. The springs needed replaced this time and the technician completed the replacement in a very professional manner. I would highly recommend Precision for overhead garage door repairs and replacements.
Joel and kim Gardner
A Response from: Bobby Boes

Thank you Joel and Kim Gardner for your kind review and being a return Precision Door customer! We always love hearing back from customers! We thank you for recommending Precision Door to others!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

John was at our home the same morning I called. He determined the problem and fixed everything at that time. I was very impressed with the lifetime warranty on everything I purchased today. Very efficient and professional.
Rita Manley
A Response from: Bobby Boes

Thank you for your very kind review Mrs. Rita. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very satisfied with Travis, very professional and thorough! Job well done
Kent Hayden
A Response from: Bobby Boes

Thank you Mr. Hayden for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

It was a pleasure doing business with a 100% professional company. The tech did a great job and did so in a very short period of time. I highly recommend this company to anyone needing a repair to their garage door.
John Cox
A Response from: Bobby Boes

Thank you Mr. Cox for your Wonderful review! We greatly appreciate you taking the time to review Precision Door!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very satisfied! Precision was able to come out the same day I called and repaired my door. My technician was Van. He was very friendly and did an excellent job. I would definitely recommend Precision to anyone.
Ki Freeman
A Response from: Bobby Boes

Thank you Ki Freeman for your kind review! We greatly apreciate your business and recommending Precision Door to others.

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

very happy with the services had to replaces everything, and he removed the old door and we are waiting for the new door to arrive
Marleen Taylor
A Response from: Bobby Boes

Thank you for your kind review Mrs. Marleen. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Johnathon did a great job. Nice guy.
Jack & sasi Wilkins
A Response from: Bobby Boes

Thank you Jack and Sasi Wilkins for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

GREAT experience from start to finish. Great website. Tech, Johnathan was the very best!!
James Edwards
A Response from: Bobby Boes

Thank you Mr. Edwards for your very kind review! We greatly appreciate your business and taking the time to send a review for Jonathan!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent response time and service. I made 1 call and had technicians at my house within 2 hours. The repair was completed within an hour and the door was back in service with a lifetime warranty on parts/labor. Can't beat that and the piece of mind that comes from knowing that any problems in the future are covered. Great job Van and Emmanuel, courteous, professional and efficient. Highly recommended.
M Luttrell
A Response from: Bobby Boes

Thank you M. Luttrell for your Wonderfull review! We greatly appreciate your business and taking the time to review Precision Door Services! We also Thank you for recommending Precision Door!

Van Babcock Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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