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Read what people are saying
about Precision Garage Door in:

Mobile Area, AL

Precision Door Service of Mobile
has received 183 reviews, averaging 5.00 Stars:
Review:

Each employee of Precision Door Service with whom I spoke was always pleasant, courteous and efficient. My existing, inoperable 35 year old garage door was replaced with a new one. As should always be expected from any such service business, the new garage door looks great and works perfectly. I gladly give it a 5 star rating. I was most impressed with this company's well-organized and business-like efficiency from the time of my first call to their completion of the job. They could give lessons in how a home service business should be run. .
Bob Laurendine
A Response from: Bobby Boes

Hello Mr. Bob, Thank You for your Amazing review! We greatly appreciate your business and taking the time to review Precision Door!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Good job nice tech
Rodney Merchant
A Response from: Bobby Boes

Thank You Mr. Rodney for your review! We greatly appreciate your business!

Emanuel Striveson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

After dealing with two sub-par garage door companies I called Precision. Travis the technician was there within 2hours,diagnosed the problem and installed new motor and rollers. My door has never been so quiet. If all of your techs are as professional,courteous and knowledgeable as Travis you have a great team.. I will definitely recommend Precision Door!!!!
Paul Willamor
A Response from: Bobby Boes

Hello Mr. Paul, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your kind words for our technician Travis!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Emannual was great. He was very helpful and knowledgeable. Great guy who went above and beyond.
Daniel Fordemwalt
A Response from: Bobby Boes

Hello Mr. Daniel, Thank You for your kind review! We greatly appreciate your business! Thank You for your kind words for our technician, Emannual as well!

Emanuel Striveson Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick service. Thanks!
Anita and Patrick Page
A Response from: Bobby Boes

Thank You Mr. and Mrs. Page for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I had two new doors installed in my new garage. The technicians, Michael and Austin were on time, very knowledgable and professional. They did a great job in a timely manner. They explained how everything worked and when they were done they did a good job cleaning up. A few weeks later the doors needed some minor adjustments. I called Ross and he sent the same guys out the same day. They made the adjustments and made sure everything was in working order. These guys were very professional and I would not hesitate to use them again. Pleasant experience from start to finish
Gary Roberts
A Response from: Bobby Boes

Hello Mr. Gary, Thank You for your kind review! We greatly appreciate your business!

Michael Helwig Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Service was excellent, product is working as needed. I am pleased with Precision Door Mobile and I will recommend them for a Quality Job well Done. Thank You !
Terry Kuehne
A Response from: Bobby Boes

Hello Terry Keuhne, Thank You for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The Tech that came out was great, he replaced and repaired everything in less than a hour. I could not ask for more.
Paul Ott
A Response from: Bobby Boes

Hello Mr. Ott, Thank You for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

So far so good! The tech was prompt and knowledgeable! He offered great suggestions and was very polite. I can't wait to see what my new garage door will look like!
Grace Reese
A Response from: Bobby Boes

Thank You Mrs. Reese for your kind review! We look forward to contine to work with you!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Referred by neighbors, Patrick & Anita Page. Chris responded same day I called. Prompt, courteous and very well informed. He answered all my questions and presented all options. Installation was scheduled for 8:00 the next morning. Again, prompt, courteous and very efficient. I am very pleased with new garage door and.the service I received. ( Chris even rolled my garbage can in from the street - over and above duty.) KUDOS!!
Terry Smith
A Response from: Bobby Boes

Hello Terry, Thank You for your Amazing review! We greatly appreciate your business! We are so pleased to hear how happy you were with our technician Chris! Precision Door Service strives to go over and beyond for our customers!

Christopher Brown Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

These people bent over backward to get us the door we needed for our commercial building, at a price better than the competition and with a four day turnaround from order to installation. Nice job, guys!
Gary Sweetin
A Response from: Bobby Boes

Thank You Mr. Gary for your very kind review! We greatly appreciate your business!

Michael Helwig Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Did a good job at a fair price and arrived on time. Thanks,
Rusty Martin
A Response from: Bobby Boes

Thank You Mr. Martin for your kind review! We greatly appreciate your buinsess!

Michael Helwig Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Our technician, Jonathan Reeves was very knowledgable and professional. He called for permission to arrive early for the appointment and quickly diagnosed the problem. He answered all our questions (more than once) and offered several solutions. Since Precision Door Service had the parts we needed (springs) and new opener we wanted in stock, he was able to complete the job the same day. We would definitely recommend this company and this technician. The Saturday hours are a plus as well.
John Givens
A Response from: Bobby Boes

Hello Mr. Givens, Thank You for your kind review! We greatly appreciate your business! We also appreciate your kind words for Jonathan as well as recommending Precision Door.

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Travis, the technician, was thorough and did a good job installing our new garage door. I have no complaints.
Bill Kelly
A Response from: Bobby Boes

Thank You Mr. Bill for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was having garage opener issues. A friend recommended a different company. I called and scheduled an appointment for a Friday, the owner didn't show up until Monday - with a list of apologies. No big deal. He told me his technician would contact me the next day (Tuesday) for an appointment. Needless to say I didn't get a callback. After a follow-up call on Wednesday I got more apologies. Enough is enough. Time to move on. I had to go out-of-town on Thursday (7/13). On Friday morning (7/14) around 10:30 I called Precision. The customer service representative told me I would hear from my technician between 12:00 and 2:00 p.m. A little after 11:00 a.m. I received a call from technician Emanuel Striveson. He confirmed the appointment and said he would call when he was on his way (he was very pleasant to talk to). At 11:37 a.m. Emanuel calls back and says he will be at my house within 7 minutes (ahead of the scheduled appointment time). Emanuel arrives and greets me with a firm hand shake and a genuine smile (I could sense that this would be a good experience). He assesses my situation with my 20 year old chain-drive garage door opener. He gave me a quote that I was pleased with and proceeds to install a belt-drive unit right then and there (no waiting). During the whole process Emanuel exhibited professionalism and friendliness. He made certain that everything he removed was picked up. Afterwards he provided me with my owner manuals, remotes, and thoroughly explained the functionality of the garage opener. He talked about the 5 year warranty and told me if I needed their service again to not hesitate to call. I am very pleased with Emanuel's service, and especially pleased with my new "quiet" garage opener. I will recommend Precision Door Service to others. Emanuel is a true asset to your company. I will not be surprised if he soon moves up the ranks in your organization. My only regret is that I did not call your company first.
Keith Gibby
A Response from: Bobby Boes

Hello Mr. Gibby, Thank You for your Amazing review for our technician Emanuel! We also Thank You for your business! We greatly appreciate your business and look forward to working with you again in the future if the need ever arises.

Emanuel Striveson Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Michael was our installer today. He and his team were very knowledgeable and professional. They knew their jobs and performed it well. We would use Precision Doors for all our doors!
Tim Rezabek
A Response from: Bobby Boes

Hello Mr. Tim, Thank You for your kind review! We greatly appreciate your business!

Michael Helwig Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Saw your advertisement in Valpak, it stated phones answered & dispatched 24/7, etc. Also, someone highly recommended you to a person that had garage door problems, via neighborhood Nextdoor Warwick. Technician Emanuel, was dispatched and was at my home within 5-7 mins.,even though my son has tightened the screws, Emanuel thoroughly checked my garage door, and recommended some things that needed repairs very soon. I am going to contact Precision for those repairs very soon.
Lucy t. Lott
A Response from: Bobby Boes

Thank You Mrs. Lott for your kind review! We greatly appreciate your business! We look forward to working with you again in the future.

Emanuel Striveson Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

The technician that was sent to my home was polite and professional. He was prompt and did a outstanding job. My overall experience with The Precision Garage Door Service, from the person I spoke with that made my appointment to the technician that did the work, was great. I believed that the kind of customer service the Precision Garage Door Service gave me was a thing of the past, It's nice to know it's still around.
Dwayne Patterson
A Response from: Bobby Boes

Hello Mr. Patterson, Thank You for your kind review! We greatly appreciate your bsuiness!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

100% satisfied, could not ask for better service and the gentleman you sent out were Great. I used the word gentleman because that is what they are. Thanks again
John Shaw
A Response from: Bobby Boes

Hello Mr. Shaw, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Could not ask for a more professional two young men, had to order part but that is no problem,
John Shaw
A Response from: Bobby Boes

Hello Mr. Shaw, Thank you for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great Service! Not only did Chris Brown show up early, he was very professional and knowledgable. He presented us several options and explained each one. Once we decided on the option that was best for us, he had our garage door repaired quickly. I would recommend Chris for anyone looking for garage door repair! Thanks Chris!!
Karen Genard
A Response from: Bobby Boes

Thank You Mrs. Karen for your Kind review! We greatly appreciate your business! We also appreciate your recommending our technician Chris!

Christopher Brown Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Came as soon as I called them. Very thorough and job well done. I recommend precision highly.
Jerrilyn Boykin
A Response from: Bobby Boes

Hello Mrs. Boykin, Thank you for your Wonderfull review and for recommending Precision Door to others!

Christopher Brown Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technician:
Review:

I am thrilled with my new garage door and opener. The old system was removed and the new system was installed in a matter of a few hours. Jonathan Reeves is a knowledgeable professional. He was punctual, answered all of my questions, completed the installation in a timely manner, and left the area clean. I highly recommend him and Professional Door Service.
Patsy Richard
A Response from: Bobby Boes

Thank you Mrs. Patsy for your Wonderful Review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Quick response and good customer service.
David Mire
A Response from: Bobby Boes

Thank you for your kind review Mr. Dire. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Performed as expected.
Kevin Woods
A Response from: Bobby Boes

Thank you Mr. Woods for your kind review! We greatly appreciate your business!

Van Babcock Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I live in So. CA. My mother was having problems with her garage door. I went online to find a garage repair shop near her area in Mobile, AL. Your online advertising along with calling the BBB for ratings helped me make my decisions for her to choose Precision. My mother was very pleased with the technicians and her new garage door. She said said "she would definitely recommend Precision to others."
Mrs. Geraldine Kelker
A Response from: Bobby Boes

Thank you Mrs. Kelker for your Amazing review! We are very pleased to hear that we were able to help your mother and that she was satisfied. We appreciate her recommending Precision Door to others as well.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
DYE
A Response from: Bobby Boes

Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.
Alan Parker
A Response from: Bobby Boes

Thanks for your review Alan. As I stated to you on our phone conversation we are very sorry for the miscommunication. We typically have a designated install crew that will install all of our pre sold garage doors. This absolutely should have been discussed with you prior to booking the install. I am very sorry but each of our installers are just as qualified as the rest. Wish you the best!!

Travis Gentry Service Provided:
Install Garage Doors
Technician:
Review:

Work was done fast, area was clean when he left. Was very professional in all action. Problem: the emergence stop lights will not stay in place have to adjust every other time you try to close garage door.
Ben Gaffney
A Response from: Bobby Boes

Hello Mr. Gaffney, Thank You for your kind review! We greatly appreciate your business!

Christopher Brown Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!
Charles M.
A Response from: Bobby Boes

Thank you Mr.Charles for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
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