Matthew Long

Matthew Long
Technicians
Reviews: 43
Average: 4.91 stars
Background: 6/28/2021
Drug Test: 7/1/2021
Matthew Long has received 43 reviews, averaging 4.91 Stars:
1 2 3 4 5

Matthew Long's Bio:

Matthew has been working with Precision Door Service for a little over two years and he couldn't ask for a better place to work. He takes pride in providing quality repairs and training new technicians to do the same. Matthew is thankful for his girlfriend for always helping him move forward.

Review:

We like to get a “pre-summer” tune up for our garage door. The Technicians from Precision Door are always polite, invite any questions/concerns, and give a variety of service options along with their pricing. Thanks for being a quality provider!

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Matthew Long and Antonio Gilchrist came to our home to install a new Garage door opener. Their demeanor was all business and pleasant attitudes. After looking at our old opener, Matthew suggested a different opener, to return on Monday morning. They both seemed experienced and knowledgeable. So far, we are super satisfied with Precision.

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

Repeat user. Friendly, prompt, reasonable and always get the job done right!????????

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Crew were very polite and professional in their accomplishment of the required tasks. Well done.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
Review:

Technicians were extremely friendly and took the time to explain to me in full detail exactly what was going on with my garage door and provided several different options for replacement. Would definitely recommend!!

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

They did an excellent job!

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Matthew Long
Review:

Technician called before appointment to inform us he was on his way. He arrived on time and was very professional. This was our first time using Precision. We are very pleased with Matt's work. We will use Precision again when needed.

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Matthew Long Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Matthew Long
Review:

Your people (Mathew & Antonio) exceeded my expectations. These two young men with Immanual taught me stuff I never new , as I have had this garage door over 20 years. These two men represented you so well you should consider giving them a Christmas bonus. My confidence is high due to their quick response and know how.

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Matthew Long Service Provided:
Garage Door Repair

Product:
Opener

Technicians: Matthew Long
Review:

Matthew and I believe Antonio was his assistant were very professional, knowledgeable, courteous and patient with me. They would repeat information in a way that I was able to understand. Thanks, Pauline Cook

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Very friendly techs, knowledgeable and efficient. Took time to point out deficiencies in our old system. Love the new setup, very quiet and Smart technology.

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Matthew Long Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Matthew Long
Review:

The Precision Tech (Matthew Long) was very courteous and quickly resolved the problem with the garage door sensors.

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Great service, on time, very professional. Fix the problem all within 5 minutes. Highly recommend this company and their service.

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Matthew Long Service Provided:
Garage Door Opener Install

Technicians: Matthew Long
Review:

Professional experience... thank you very much

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Matthew Long Service Provided:
Install Garage Doors

Technicians: Matthew Long
Review:

Matt and Jonathan were great. Very knowledgeable and explained to me the work they did

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Technicians: Matthew Long
Review:

Jonathan and Matthew were quick, thorough, professional, and super friendly! I appreciated the excellent service very much.

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Matthew Long Service Provided:
Garage Door Opener Install

Technicians: Matthew Long
Review:

Precision answered my calls immediately and was able to work us in a day early. The technicians Matthew and Johnathan were very professional and friendly. They did a great job replacing our garage motor and would definitely recommend them to neighbors, family, and friends.

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Matthew Long Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Matthew Long
Review:

Matt did a great job. Very friendly and informative.

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Matthew Long Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Matthew Long
Review:

Matthee provided a great explanation of services to be provided. Really appreciated that he walked me through the process and explained the differences in value.

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A Response from: Stephanie Perantoni

Danny - Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Matthew provided you with a clear and detailed explanation of the services provided and took the time to walk you through the process and explain the differences in value. Our technicians are the best in the industry and are geared to not only fix your garage door right, but to provide exceptional customer service. Please keep Precision Door Service in mind for any of your future needs.

Matthew Long Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Matthew Long
Review:

Great job! Your employee Mathew is a real asset to your company

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A Response from: Stephanie Perantoni

Thank you Pete for your 5 star review! We really appreciate your kind words and are delighted to hear that Matthew provided you with exceptional service. We'll make sure to pass on your compliments to him. Thank you for choosing Precision Door Service! Please keep us in mind for any of your future needs.

Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Quick, thorough, great customer service, knowledgeable and overall effective. This was a great repair experience. Since most people try to take advantage of women I was very hesitant. I didn't feel that with Matthew. Gave me a lesson on maintenance also that I didn't even think about. I look forward to working with you again Matthew.

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A Response from: Stephanie Perantoni

Jamie - Thank you for sharing your positive experience with us! We're thrilled to hear that Matthew provided you with customer service that was quick and thorough while making sure you were comfortable. We appreciate your feedback! Please keep Precision Door Service in mind for any of your future needs.

Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matthew Long
Review:

Outstanding job very much appreciate the hard work great customer service

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Matthew Long
Review:

Matthew Long was a very nice, polite, efficient and knowledgeable about my garage door repair. He did an excellent job. Works very good now!

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Matthew Long Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Matthew Long
Review:

I was very pleased with the service Matthew and Isaiah were very profnational I appreciated their work ethic to finish the job. They answered all my questions and concerns. The professional I experienced would lead me to recommend Precision doors.

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Matthew Long Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

The team was great and took wonderful care of the problem.

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

Was told on phone could do an insulation kit on garage door but would need to send a technician out to give quote, tried to sell me new doors, said I just wanted the quote for the insulation kit, he then told me the kit was not available, wasted my whole day waiting on appointment

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Matthew Long Service Provided:
Garage Door Repair

Technicians: Matthew Long
Review:

We were very pleased with the prompt service we received for what was a minor problem we should have caught. We were concerned about trying to do the steps we thought we would have to do to fix the problem. The service man was very patient as I wrote down what had happened and why so we could watch for it in the future. I have recommended your company to a friend and she called and received the same excellent service. Thank you entire staff including the woman who took our call at about 4 mins, to 5 one day.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
Review:

I was very pleased with the prompt and professional service.

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Matthew Long Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matthew Long
Review:

Your residential technician, Matthew Long, called stating he was on his way to my appointment. Upon his arrival he introduced himself and presented his business. After listening to my concerns, he immediately identified the concerns and potential problems, which creates serious safety hazards involving the door. Mr. Long was very pleasant, well groomed and very knowledgeable of the subject. Results: I purchased a new garage door. Looking forward to the new installation! Thank you, Matthew.

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Matthew Long Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Matthew Long
Review:

Matthew was very knowledgeable and we appreciated his expertise

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Matthew Long Service Provided:
Install Garage Doors

Technicians: Matthew Long
Review:

Thank you for great customer service. Your technician arrived early, took care of the problem and left. He was courteous, informative, able to answer my questions in terms I could understand and did not talk down to me. I would recommend your company to everyone. again thank you.

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Matthew Long Service Provided:
Garage Door Opener Repair

Technicians: Matthew Long
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Precision Door Service
Office: (251) 300-2323
3726 Halls Mill Rd.
Mobile, AL 36693