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Jason Lites's Bio:
Jason is one of our top technicians, specializing in commercial and residential doors. When he isn't working Jason enjoys spending time with his family and friends.
Robertsdale, AL
Product:
Fairhope, AL
We were impressed with this company starting about 6:30 am this morning when I was looking online for someone to repair a garage door. The website was impressive and eye-catching. When I saw live-chat, I said to myself " yeah, right.." and then someone immediately answered and offered to help. They collected all of our information and agreed to come when we could get home late this afternoon. They called before they came and showed up on time!!!! My husband is not easy to impress and I drove up from work at six pm... I said " where are the garage door people?" He said... they were great and very good at what they do. They were efficient and professional and did everything we needed them to do... and then we got an email thanking us and the bill in our email... we are amazed!! Customer service from this company can be compared to Chick fil A!!! AWESOME!!!
- Tom & sue Gober
Product:
Mobile, AL
I had an emergency after hours yesterday and called your company. The 4 hour time frame given was understandable; however, your guys were great and made it to my office in less than 1.5 hours. Your guys were absolutely fantastic, very professional! They explained the repairs that were needed and completed the job in a timely manner. Wonderful experience, and will definitely use your company again.
- Ashley Mullins
Product:
Theodore, AL
I have used Precision twice now for new installations, on both occasions Precision's service was prompt, courteous and at what I consider to be a fair and competitive price. One installation required a 20 ft wide custom door. It both looks and works superb. If you reside in the Mobile/Pensacola area, there is no better choice.
- Howard Jenkins
Product:
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Great customer service.guys work hard and steady at it until job is complete. Would highly recommend this company and its workers.
- Mike Moye
Product:
Spanish Fort, AL
Superior service from two knowledgeable technicians. I had no idea that my garage door was that close from self destructing. Thankfully, I saw a Precision Door Truck go by, and said I should service my door. I will definitely recommend Precision Door and will use this service again.
- Jason Kane
Product:
Daphne, AL
Very satisfied with the knowledge and expertise shown by the technicians replacing the center bearing and springs on our garage door. Once the center bearing and springs were replaced they lubricated and adjusted the rollers and the frame and made sure the door operated properly. Actually once they finished and operated the door one could tell a definite quietness of the operation of the door. I would recommend Precision Door Service to anyone who needs their garage door repaired or serviced. We will definitely use them again.
- Joel and kim Gardner
Product:
Mobile, AL
Totally satisfied.
- Alan Michaels
Product:
Semmes, AL
I looked up garage door repair and you were the 1st ones to come up and it said 24/7 I called at around 6:30 on Saturday evening and 2 techs showed up after 8pm when I called they said between 8-10pm which was great. They informed me of everything and the cost the 2 guys that came out where very friendly and did a great job thanks
- Michelle Trowell
Product:
Bay Minette, AL
Jason, the door technician, was extremely effecient, knowlegeable, and courtious. Thank you for the service and we will use you again. Quality x 2
- Norris Shamp
Product:
Theodore, AL
Excellent job (5 star). Prompt, same day service, knowledgable, courteous and professional technician,(Jason) well equipped and stocked truck, two springs replaced, three doors serviced and all done in an hour. Could not ask for anything more.
- John Seeger
Product:
Eight Mile, AL
5 stars for service and professionalism. Technician extremely knowledgable and made me feel important as a customer
- Henry Pough
Product:
Mobile, AL
Very professional and prompt.
- Roy Suberly
Product:
Mobile, AL
Quick response to service call, knowledgeable technician, warranty on products and services, coupons
- Felicia Hester
Product:
Theodore, AL
The technicians were prompt and performed the repairs in a timely fashion
- Warren Mckinnon
Product:
Mobile, AL
Wonderful service! Technicians arrived on time, were very professional and cordial. Performed work in amazingly short timeframe. Everything works great; they left no waste or scrap materials and even swept out my garage for me.
- Josephine Gilbert
Product:
Mobile, AL
Your representatives were very helpful and acknowledgable about your business and products. I liked the way they were patient with me and my questions. Makes me want to purchase my new garage door from you went I am ready to get one. I like the products you use in your business. Five stars is the rating I would give.
- Diriana Alford
Product:
Mobile, AL
On a day when I was supposed to go out of town, I came home to find a half-collapsed garage door. I found this company via a Google search, and I must say this was hands-down the best service call experience I have ever had. The technician Jason arrived quicker than I could have hoped for... he was extremely pleasant and patient. He assessed the situation, went over the particulars with me, then had the door repaired and running better than before in less than 30 minutes! The best part was the cost was very reasonable! I can not remember the last time I had an emergency repair call that the bill did not leave me feeling violated. Definitely I recommend this company and Jason in particular!!!
- Charly Luellen
Product:
Gulf Shores, AL
Jason arrived on time and went well beyond what we expected. He went out of his way to ensure we were happy with his service. 5 stars for Jason. Can't say enough good about him. We need more contractors like this guy. Ken Harvey
- Kenneth Hardey
Thank you for the nice review!
Product:
Mobile, AL
5-Star service from the time I made the appointment to the finished repair. The technician was OUTSTANDING! He was very knowledgeable, courteous and professional. The repair is FIRST-CLASS. I would highly recommend PDS.
- Gene Ramsey
Thank you very much for the review!!
Product:
Mobile, AL
Technicial was on time (a little early actually) and service was prompt and professional. Our new garage door opener works great!
- Douglas Mccoy
Product:
Mobile, AL
Our garage door broke on a Friday evening, we called several companies in Mobile and could not get a single one to come out and repair our garage. Our home and the contents in our garage would have been privy to the elements and to thieves had we not gotten it repaired that night. I was about to give up when I found Precision on line and called them. The customer service representative was very friendly and assured me that they would repair our garage within 4 hours or there would be no service charge, they even had coupons on line to help defray the cost of the repair. Even though it was considered an emergency repair there was no extra charge! She told me that the technician would call me soon and the repair would be done in 4 hours. The technician called after about an hour and then drove from Pensacola to Mobile to repair our garage. The technician was very informative and professional. He repaired the garage in less than an hour and helped us save money in the long run by presenting us with affordable options for our repair. I will definitely refer this company to our friends and family.
- Felice Howard
Product:
Mobile, AL
Service was excellent!
- Buddy Blackmon
Product:
Mobile, AL
Service was great, called and got an appointment the same day. The repairman was professional and courteous. I would definitely recommend to others.
- Jeff Tolbert
Product:
Fairhope, AL
What great service. These guys are 10 star. I would recommend them for all garage door replacement or repairs.
- Calvin Jenkins
Product:
Daphne, AL
Jason was so very nice and cordial and explained exactly what he needed to do to repair my door. He used "precision" and skill to repair it to my satisfaction. I cannot say enough good things about him! The contractor who built my home recommended your company (Thank goodness). I cannot get the star button to respond, but I would give ya'll a 5++.
- Kathryn Canton
Product:
Mobile, AL
Prompt quick service,reasonable price for a quality repair to my shop doors. I am glad I found ya'll.
- Lou Chateau
Product:
Theodore, AL
Fast and professional, appreciated. Thanks
- Herb Hartman
Product:
Mobile, AL
excellent service, no complaints
- Wendy Cape
Product:
Gulf Shores, AL
Jason installed a new garage door opener for me today. He seems to be very experienced, answered all my questions and gave me a great overview of my new equipment. He arrived when I expected and did the install in much less time than I had anticipated. I am very satisfied with the job Jason did. You have an excellent employee.
- Pete Ford
Product:
(251) 301-6000
(251) 301-6000(251) 301-6060
(251) 301-6060(251) 301-6700
(251) 301-6700(251) 301-5999
(251) 301-5999
I am writing this in advance of installation. The reason? Due to the timely response, the courtesy of my rep and his professional presentation of each aspect and recommended solution to the problem with my garage door. He left the final decision up to my wife and me to decide which way we wanted to go with this. He will be here Monday, and we have already telephoned him as he was driving home to advise. I am a retired banker ( former V. P. AmSouth Bank, N/A). My work ethic taught me to treat the customer who was paid the regular hourly wage to the customer who was a millionaire the same. Each was given the same consideration and the same courtesy regardless of the clothes they wore or how they spoke. Apparently I have now met a company who has that same work ethic that I thought had literally disappeared with my generation so long ago. Thank You, Ron Moore, Robertsdale, Alabama
- Ronald Moore