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Jonathan Reeves
Tech ID#: 21
Reviews: 55
Average: 4.96 stars
Background: 1/5/2017
Drug Test: 1/9/2017

Jonathan Reeves

Technician
Jonathan Reeves has received 55 reviews, averaging:

Jonathan Reeves's Bio:

Jonathan is new to the Mobile area. In his free time he enjoys playing pool, working on cars, and playing with his dogs. Also being new to the area, experiencing what Mobile has to offer with his wife.
Review:

MIxed review - the technician was great - the company and the interaction with my warranty company was a complete disaster. I will never allow this company to service any of my issues again. They reported an incorrect cause of failure to the warranty company which caused a denial, they then told me that they called the warranty company and resolved that situation and that the warranty company was going to pay them the claim $499 and they would reimburse me. I have wanted 6 weeks for this to be handled and on calling today Precision now claims they have no record of that situation (like I made up the call that I received) and the warranty company has closed the claim. Neither will do ANYTHING to make this right for me as a customer. Each says it's the others problem or my problem to deal with - amazing customer service.
Mitch Johnson
Jonathan Reeves Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Scheduled same-day appointment. Jonathan was very cordial and professional- he arrived earlier than expected and identified himself properly. He discussed every option available without pressuring my decision (although he advised me of personal liability). His work was efficient and thorough. Just a little shocked about the sticker price, but overall I can't complain.
Bachmann Family
A Response from: Bobby Boes

Thank You for your kind review Backmann Family. We greatly appreciate your business.

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

TECH TOOK THE TIME TO EXPLAIN WHAT HE DID TO CORRECT OUR CONCERNS AND TOLD ME THING TO DO OURSELVES FOR THE LIFE OF THE GARAGE DOOR
Tyler Willie
A Response from: Bobby Boes

Thank You for your kind review Mr. Tyler! We greatly appreciate your business.

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

These guys are awesome! They do it right and will stay until it is perfect. I? highly recommend using Precision Door.
Lori Bauldin
A Response from: Bobby Boes

Hello Mrs. Lori, Thank You for your kind review! We greatly appreciate your business and for choosing Precision Door Service.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The guys were fast, polite and professional. I look forward to getting my new door in a couple weeks.
Mark Eubanks
A Response from: Bobby Boes

Hello Mr. Eubanks, We greatly appreciate your kind review and business. We look forward to continue working with you.

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Excellent friendly service would highly recommend
Judi Meadows
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business Mrs. Judi.

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very good service an also the tec was very knowledgeable ,I think he is the beds ,judgement base on my observation.
Francis Collymore
A Response from: Bobby Boes

Hello Francis, Thank You for your kind review! We greatly appreciate your business! Thank You for your kind words for our technician as well.

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

excellent rating. Came out earlier than scheduled. Fast and efficient
Linda Jones
A Response from: Bobby Boes

Thank You for your kind review Mrs. Jones. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very pleased with the service. Technician was very helpful and FAST!
Brian Williamson
A Response from: Bobby Boes

Hello Mr. Brian, Thank You for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Precision has promply come to my rescue on several occastions. Today was no exception. They are always polite and accomidating. Thanks for the great job!!!!
Leigh Matthews
A Response from: Bobby Boes

Thank You for your kind review Mrs. Leigh. We greatly appreciate your business and continuing to choose Precision Door Service.

Jonathan Reeves Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I was very happy with the work. The installers were very courteous and well trained. They had everything needed to do the install. The door was as ordered and arrived on time. I would recommend them.
Joe Brown
A Response from: Bobby Boes

Hello Mr. Brown, Thank You for your kind review! We greatly appreciate your business! We would also like to Thank You for recommending Precision Door to others as well!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The repairs to my door were complete within four hours of my initial call to the company. This was faster than any other company I called could even get here to look at it.
David Bell
A Response from: Bobby Boes

Thank You Mr. Bell for your business! We appreciate you taking the time to send in a 5 Star rating!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great same day service. System works perfect and it was installed in just a few hours!
Ryan Major
A Response from: Bobby Boes

Mr. Major, Thank You for your kind review! We are happy to hear how your new system is working and how pleased you are with it! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

A new garage door and garage door opener with remotes/keypad were installed on Dec. 8, 2017. The technicians were very professional, courteous and knowledgeable! I was very pleased with their work and would highly recommend Precision Door Service to anyone in need of garage door repairs.
John Oakes
A Response from: Bobby Boes

Thank You Mr. Oakes for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jon Reeves was awesome!!
Joe Langley
A Response from: Bobby Boes

Thank You for your kind review Mr. Joe. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Jon and Keith were prompt, knowledgeable, very helpful. Love my new doors.
Janey Lazenby
A Response from: Bobby Boes

Hello Mrs. Janey, Thank You for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We were very satisfied with our garage door repair. Your serviceman arrived on time and was very professional and made sure we understood all necessary repairs.
Larry Jacobs
A Response from: Bobby Boes

Thank You for your kind review! We are so happy to hear that your were satisfied with the work that our technicians completed for you! We greatly appreciate your business Mr. Jacobs!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was please with the two techs that came out(Jonathan Reeves & Dylon Byrd)they call before they came,I was satisfied with the time they gave me to go over the door,they answered all my question,this door is top of the line I am glad with the decision I made,they clean up after they got done was very satisfied with the service,thanks.
John Massey
A Response from: Bobby Boes

Hello Mr. John, Thank You for your kind review for our technicians, Jonathan and Dylon! We always look forward to hearing the positive feedback about the guys! We are happy to hear how pleased you are with the work they completed!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I had my garage door repaired by Jonathan. He arrived on time with a call before arriving. He replaced two of the door panels quickly and professionally. He went beyond what the job entailed, answered all my question and was very polite. The cost of the job way cheaper then I expected. I highly recommend Precision to anyone in need of a garage door repair. Will use again in the future if needed!
Drew
A Response from: Bobby Boes

Hello Mr. Drew, Thank You for your kind review! We greatly appreciate your business! We also Thank You for recommending Precision Door! We look forward to working with you again in the future if the occasion should arise.

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Quoted the repair over the phone. Brought the right parts and completed the job within 30min! Highly recommend
Mark Davis
A Response from: Bobby Boes

Thank You Mr. Davis for your kind review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The technician could have told me something was broken and I wouldn't have known the difference but instead performed the service at no charge due to it being under a warranty I wasn't aware of. This shows the integrity and the reason for this company being a 5star business.
Matt Tate
A Response from: Bobby Boes

Hello Mr. Tate, Thank You for your review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I looked up “Garage Door Repair” on Google and of all the hits I got, Precision Door Service ad best fit my needs. My 15 year old garage doors had come loose from the wall and would not open. I called Precision Door service at 9 AM and they had a service technician at my house at 12 noon. He came from Mobile, Al to my house which is about 60miles away. We assessed the problem and decided replacement of the doors would be the best option. He called the office in Mobile and they had the doors in stock and installed them the next day. Jonathan and Kirby did an outstanding and professional job. Thank you PDS
William Justice
A Response from: Bobby Boes

Hello Mr. William, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your kind words regarding our technicians Jonathan and Kirby.

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Each employee of Precision Door Service with whom I spoke was always pleasant, courteous and efficient. My existing, inoperable 35 year old garage door was replaced with a new one. As should always be expected from any such service business, the new garage door looks great and works perfectly. I gladly give it a 5 star rating. I was most impressed with this company's well-organized and business-like efficiency from the time of my first call to their completion of the job. They could give lessons in how a home service business should be run. .
Bob Laurendine
A Response from: Bobby Boes

Hello Mr. Bob, Thank You for your Amazing review! We greatly appreciate your business and taking the time to review Precision Door!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Showed up quick and made the repair.
Steve Foote
A Response from: Bobby Boes

Thank You for your kind review Mr. Steve. We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

John, was quick, knowledgable and friendly. When it's time for a new door and opener you will be hearing from me.
Stuart Allhands
A Response from: Bobby Boes

Hello Mr. Stuart, Thank You for your kind review! We greatly appreciate your business! We look forward working with you again in the future when the time arises.

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

No hassle service! The tech was on time and finished the job in record time. I'll definitely be calling these guys if I'm ever in need of garage door repair again.
Kathy Greathouse
A Response from: Bobby Boes

Hello Mrs. Kathy, Thank You for your Wonderful review! We greatly appreciate your business!

Jonathan Reeves Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

So far so good! The tech was prompt and knowledgeable! He offered great suggestions and was very polite. I can't wait to see what my new garage door will look like!
Grace Reese
A Response from: Bobby Boes

Thank You Mrs. Reese for your kind review! We look forward to contine to work with you!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jonathan was very professional and let me know how much it would cost to fix my problem. I would recommend Precision to anyone who needs to have their garage door repair of replace.
Carlos Ward
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business Mr. Ward!

Jonathan Reeves Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

You were referred by a neighbor and owner of Highland Homes Group, Scott Shamburger. The initial sales appointment and measure was with Christopher Brown, he was very professional, knowledgeable and left no questions unanswered. The install was by Jonathon Reeves. He called ahead, arrived on time, worked in very hot and humid conditions without a break and completed the job in a timely manner. He walked me through the operating procedure and showed me the difference in a first rate garage door and the old one I had. I have already and will definitely continue to recommend your company. Courteous and professional crew. Thank you.
Clint Davis
A Response from: Bobby Boes

Thank You Mr. Davis for your Amazing review for Chris and Jonathon! We greatly appreciate your business! We Thank You for recommending Precision Door to others as well!

Jonathan Reeves Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Quick professional work. Tech was helpful and very knowledgeable. If the need arises I will definitely be using Precision Door again.
Thomas Ponton
A Response from: Bobby Boes

Hello Mr. Thomas, Thank You for your Wonderful review! We greatly appreciate your business! We look forward to working with you again!

Jonathan Reeves Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
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