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Travis Gentry
Tech ID#: 20
Reviews: 29
Average: 5.00 stars
Background: 9/21/2016
Drug Test: 9/26/2016

Travis Gentry

Technician
Travis Gentry has received 29 reviews, averaging:

Travis Gentry's Bio:

Travis was raised here in Mobile. He loves spending time with his family, fishing and Alabama football! He also enjoys quality time coaching his 8 year old daughters softball team.
Review:

Travis Gentry & Emanuel Striveson did a great job. I am very pleased with the new installed garage door. They called prior to arrival, and arrived on time. I do recommend this company to anyone.
DYE
A Response from: Bobby Boes

Hello and Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Had a great experience! I called with some questions about servicing my garage door. The operator was very nice, even though she did not know the specific answers to my questions. I had a call back from a manager and he was quick to answer my questions and send a tech out for a free estimate. The Tech, Travis was awesome! Polite and knowledgeable! After our good/better/best quote (which was so very helpful) we decided on the work and called to schedule Travis to come back to perform the work. He was on time and worked diligently to get the job done. We would definitely recommend Precision to friends and family and wouldn't hesitate to use again based on this great experience. Thank you!!!!
Summer R
A Response from: Bobby Boes

Hello Mrs. Summer and thank you for your review! We greatly appreciate your business! We look foreard to working with you again in the future if the occasion should arise.

Travis Gentry Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I really cant believe I was invited to complete a survey. I requested a consultation, technician came out and we spent over an hour discussing my need for 2 doors and openers, agreed on pricing, and also agreed that he would perform the work when no one was at our home. The day before the scheduled appointment I received an e-mail confirming the appointment. About an hour before the appointment time I received a voice mail from a different technician, whom I had never met or talked to, informing me that he would be at my home in an hour to do the work. I immediately sent a text message to the technician that I met with informing him of the voice mail and asked him if he would be there as well. He said no, that HIS MANAGER PULLED HIM OFF OF MY JOB AND SENT HIM ON A COMMERCIAL JOB. How nice! I immediately cancelled the order thru your website and proceeded to look alsewhere for a door supplier/installer that actually gives a damned about their customers. You guys really stink. I have been in sales/customer service for 30 years and the way that you handled this is EXACTLY THE WRONG WAY to treat a paying customer. Maybe the $3100 order was simply not enough to be treated in a decent way. It resulted in messing up the schedule for painting, but, and this is the only good part, I ended up with BETTER equipment and a LOWER PRICE. Word of mouth is powerful. I will be certain than I steer anyone needing garage doors away from your pitiful little company. The truth CAN hurt.
Alan Parker
Travis Gentry Service Provided:
Install Garage Doors
Technician:
Review:

Excellent experience from start to finish. Appointment was immediately confirmed. The tech, Travis, arrived on time, accessed the situation, made me aware of my options then proceeded to complete the job in under an hour. Every business should operate as well. Too bad most don't. Definitely recommend and will definitely use again!
Charles M.
A Response from: Bobby Boes

Thank you Mr.Charles for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Awesome response time and customer service for my rental home in west Mobile. Removed and replaced a broken garage door spring. I would definitely do business with again. Thank you
Marc Porrazza
A Response from: Bobby Boes

Hello Marc Porrazza, Thank you for your Amazing review! We greatly appreciate your business! We look forward to working with you again if ever should need garage door services again.

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am very pleased with the new garage door installed by Travis with Precision. My appointment time was between 2 & 4 p.m. Travis called at 2:19 to let me know he was less than 20 minutes away from my home. He arrived in less than 20 minutes and was very courteous and knowledgeable about the Precision garage doors. I would highly recommend Precision!
Robert Wasden
A Response from: Bobby Boes

Thank you Mr. Wadsen for your kind review! We greatly appreciate your business and taking the time to review Precision Door. We also appreciate you letting us know how well Travis is doing.

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Very satisfied with Travis, very professional and thorough! Job well done
Kent Hayden
A Response from: Bobby Boes

Thank you Mr. Hayden for your kind review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

It was a pleasure doing business with a 100% professional company. The tech did a great job and did so in a very short period of time. I highly recommend this company to anyone needing a repair to their garage door.
John Cox
A Response from: Bobby Boes

Thank you Mr. Cox for your Wonderful review! We greatly appreciate you taking the time to review Precision Door!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I called today scheduled a time, he was going to be late so he called...Made the reschedule time early. Travis was informative, helpful, dressed professional and made me feel like he cared about putting a door on my house. EXCELLENT
Michael Davies
A Response from: Bobby Boes

Thank you Mr. Davies for your Wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Good service! Very knowledgeable young man. He worked quickly & efficiently. He was a very respectful and polite person. We were very appreciative and thankful that our repair was done on the same day that our service call was placed! Thank you so much!
Mary Brantley
A Response from: Bobby Boes

Thank you Mrs. Brantly for your kind review! We greatly appreciate our business!

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service awesome. Travis was friendly and knowledgeable, explaining all options available. We won't hesitate to call if we have problems again or if andxwjen we need a new door.
Rhonda Riggins
A Response from: Bobby Boes

Thank you Mrs. Riggins for your kind review! We greatly appreciate your business! We look forward to working with you again in the future should you ever need so.

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

We used Precision Door in the past and they certainly earned our future business. This time, we had a new opener motor, wall button, car buttons, outside panel installed. Travis called in advance and arrived on time. He was extremely professional and knowledgeable. The work was performed perfectly. Travis took the time to explain how to operate the equipment and to call if we have any questions. The garage door is super quiet and operated better than new.
JW
A Response from: Bobby Boes

Thank you JW for your kind review! We greatly appreciate your business and being a continued customer of Precision Door!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Called on a Friday around 5pm and Travis was at our house by 6pm. Great repair service and Travis had a great personality. Explained everything that needed to be done then got right to work. Highly recommended.
Jerry Lundy
A Response from: Bobby Boes

Thank you Mr. Lundy for your wonderful review! We greatly appreciate your business and taking the time to send in a review on Travis and Precision Door!

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Travis is a superb technician. Did a great job installing my latest garage door.
Jim G
A Response from: Bobby Boes

Thank you Mr. Jim for your wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very pleased with the product and installation. Stopped by the Mobile location and talked to Ross, he was very helpful and professional, sold me a door and scheduled the install. Same day purchase and install was a plus. The techs did a great job.
Steve Colvin
A Response from: Bobby Boes

Thank you Mr. Colvin for your Wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Travis was an excellent technician. He called prior to arrival, arrived at the stated time. He was skilled at the job performed and had the door working within 90 minutes. I am completely satisfied with the job Travis completed.
Eugene Atkins
A Response from: Bobby Boes

Thank you Mr. Atkins for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service by Travis and reasonable pricing.
Craig Raines
A Response from: Bobby Boes

Thank you Mr. Raines for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Travis was on time and very polite. He completed the job quickly and efficiently. The cost was reasonable and I am very satisfied. Thanks so much.
Vallita Acthley
A Response from: Bobby Boes

Thank you for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My Service Tech was on time and called 15 minutes prior to arriving. He was professional and courteous. When asked if Precision Door Service offered a discount for Military Retirees, the Tech responded "absolutely, anything for our Veterans. He reduced my bill $49.00. Thank You for providing such a wonderful technician to repair my garage door. He also tuned and lubed my door which it now runs smoother than when purchased new. I would recommend your Company to anyone needing garage door service or installation and rate you at a 5+. Thank You.
Dennis Carey
A Response from: Bobby Boes

Mr. Carey, Thank you for your service to our Country! We at Precision Door greatly appreciate your time in the military serving! We also greatly appreciate you as a customer and your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I woke up Friday morning with 3 garage doors that needed to be fixed. Stressed about that until I called Precision. 2 hours after my call, all three doors in different locations were fixed! Great work.
Frank Malone
A Response from: Bobby Boes

Hello Mr. Malone, Thank you for your wonderful review! We greatly appreciate your business! Glad to hear that Precision Door was able to help your with garage door needs!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Travis was prompt, friendly, professional and thorough. Trust him to handle all our services in the future. Thanks.
Dock Reed
A Response from: Bobby Boes

Thank you for your review Mr. Reed! We greatly appreciate review!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Trent and Travis were puntual and mannerly. They diagnosed my problem immediately and repaired it right away. I have experienced some poor service this week from other sources. It was nice to see what good service looked like. Good job. Landon Crigler Rental Total Service Owner
Landon Crigler
A Response from: Bobby Boes

Hello Mr. Landon, Thank you for your Wonderful review! We greatly appreciate your business! We are glad to hear that Precision Door Service was able to meet your service needs.

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I'm really happy with this company. They responded immediately and the tech they sent out (Travis) worked miracles. I will absolutely use them again.
Alan Burns
A Response from: Bobby Boes

Thank you Alan for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I called Precision Door Thursday 12/15/20016 because of an issue with our old garage door. A technician replied qiuckly with a time he be at my home. He arrived promply and was professional and courteous. He recommended due to the age of the door, that replacement of the unit would be to our best intrest. Within an hour technicians were on their way with the new door. Within a couple hours the new unit was installed, I was made aware of how to operate the new controls and walked through my warranty. The technicians cleaned the area before they left. All and all a very good experience and will use them for future needs.
Don Melton
A Response from: Bobby Boes

Thank you Mr. Melton for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Called Precision door service and had a tech at the house within a few hours. Tech (Travis) was very professional, made an assessment, gave me his recommendations and the door issue was resolved within 24 hours. Thank you for the great job and good customer service.
Otilio Rodriguez
A Response from: Bobby Boes

Thank you Otilio Rodriguez for your Wonderful review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Travis was great! I feel like I got a good value. He was quite timely and knew what he was doing.
Kevin Mccandless
A Response from: Bobby Boes

Thank you Mr. McCandless for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Travis communicated very well with his arrival time (arrived early) and the needed repair. Very professional. Thank You!
Gwen Lee
A Response from: Bobby Boes

Hello Mrs. Gwen, Thank you for your review! We greatly appreciate your business!

Travis Gentry Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We highly recommend Precision for garage door service. This was our first experience with the company. Travis the technician arrived promptly, was knowledgable, helpful, & very professional. He was focused on doing the job well & left no trace that he'd been there! We were impressed & glad that we had chosen Precision to do the work.
Joann Raanes
A Response from: Bobby Boes

Thank you Joann, We greatly appreciate your review and your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very quick and professional service!
Dwayne Gray
A Response from: Bobby Boes

Thank you for the review Mr. Gray. We appreciate your business!

Travis Gentry Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician: