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Bobby Boes
Tech ID#: 1
Reviews: 34
Average: 4.94 stars
Background: 7/1/2014
Drug Test: 7/1/2014

Bobby Boes

Owner
Bobby Boes has received 34 reviews, averaging:

Bobby Boes's Bio:

From Grand Rapids Michigan Bobby has been in the construction industry for over 11 years. He was previously a manager of a Precision Door Franchise in Daytona Beach. With hard work and determination he has opened Precision Door Service of Mobile Pensacola. "I believe the key to success is great customer service. I enjoy educating my clients about their garage door and how to perform maintenance throughout the year." In my free time I enjoy boating, riding four wheelers and being around friends and family.
Review:

From the moment the man who came to fix the garage door got out of his truck I felt we were in good hands. Quick as a flash, he pointed out things that had not been done properly. When I asked about replacing the whole thing to a new unit, he was quick and efficient to explain the new unit and what I wanted most was peace of mind and no more problems with the garage. He was very polite, courteous, cleaned up after himself. Explained all the features of the new unit. I highly appreciate what he did at my home today and can say that I would sincerely recommend you to anyone wanting the same peace of mind as myself.
Kenneth Marsh
A Response from: Bobby Boes

Thank you Mr. Kenneth for the wonderful review! We greatly appreciate your business and we look forward to working with you in the future if need be. We are happy to hear that you were satisfied with the job that was done as well.

Bobby Boes Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Owner:
Review:

Great and I very rapid response.
Tony Rivera
Bobby Boes Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

fast and professional, would recomend
Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

The workmen were awesome, I had no problem with them. They were incredibly professional and explained to me everything they were doing. My issue was that the base price they gave was over twice what the woman on the phone told me. I understand that over-the-phone estimates are just ball park figures, but I told her my problem, a broken torsion spring, and she quoted me the service fee and parts. She said nothing about an additional assembly fee which almost doubled the price. I was under the impression that the repair would be under $200. When I called around, I was quoted a price in the same area. I chose this company because of the good reviews and how frank the woman on the phone was. Imagine my surprise when I was quoted a baseline of $350 upwards to $600. They did knock off the service fee since I mentioned the promotion the woman told me about, but even with this discount, it was twice the amount. While I have agreed to the price, and paid, I can't help but feel that it was a little bit of a bait-and-switch. I'm not sure what can be done to stop this from happening in the future, but if, after the warranty expires, I do have another issue with my garage door, I will be thinking twice about calling your company again.
Michelle Johnson
A Response from: Bobby Boes

I am sorry you feel this way regarding the pricing. It is always our top goal to provide excellent customer service. I apologize for the confusion with over the phone pricing and the pricing given to you while the technician was at your home. It is difficult to give pricing over the phone due to the customer service representative not being in your garage to determine the exact problem. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately.

Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

I must say my first surprise was how soon you replied to my needs. Your services was more than I expected for the value paid. I hope I never see you again but if needed you, I did get the life time warranty yea? I will be recommending you to my friends if they have a need. As of today I'm very please with your quality of work and even sound better than the it was installed. Thanks
Kenneth Sims
Bobby Boes Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

Very Professional, contacted us to set up appointment, showed up on time, made sure we were satisfied before he left. Great job!
Marissa Owen
Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

5 star rating>>> I opted for a door "overhaul" which included 4 new springs, neoprene rollers and roller reinforcing brackets. The installation exceeded my expectations and the door now functions exceptionally better than before the overhaul. It is very quiet as compared to before the overhaul. I would highly recommend their service. Very professional.
George Roberts
Bobby Boes Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

Bobby installed 2 new beautiful garage doors for us about 2 months ago. I have had many compliments on the doors and they look fabulous and operate very smoothly. My husband and I are very pleased with the quality of the product and the care taken in the installation. Bobby is a super nice young man too. Thanks Precision!! MERRY CHRISTMAS!
Paige Tucker
Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

Garage door spring and cables were broken. Could not get car out of garage. Called Precision and two techs were at my home within an hour. They worked for two hours and repaired everything. Great, prompt,courteous service. Five stars for this company.
Lynne Sciple
Bobby Boes Service Provided:
Garage Door Repair
Product:
Rollers
Owner:
Review:

Bobby was professional, courteous and effective. The garage door now works great and is much more quiet than it had ever been!
Pablo Matheu
Bobby Boes Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Owner:
Review:

SUPPURB JOB---- WILL RECOMMEND TO ANYONE
Larry Bouldrey
Bobby Boes Service Provided:
Garage Door Repair
Product:
Rollers
Owner:
Review:

Very pleased with the quick service and the replacement of one of my garage door openers. Bobby Boes did an outstanding job and was very quick and professional.
richard meinhardt
Bobby Boes Service Provided:
Garage Door Opener Install
Product:
Opener
Owner:
Review:

Bob came the same day as our call. He did a full inspection and discovered the problem, one of the safety eyes was damaged. He had the parts on the truck and fixed it right on the spot. He was very professional and courteous. His prices were very fair and reasonable. Precision Door will be our garage door company. Gloria P.
Gloria Peters
Bobby Boes Service Provided:
Garage Door Repair
Product:
Opener
Owner:
Review:

Excellent service! I backed into the garage door stranding two cars inside on Sunday morning. Precision was here within a very short time and removed panels to allow us to get the cars out. They came back the next day as promised and installed a new door. Can't ask for more than that.
Jane Sharpe
A Response from: Stephanie Sharp

Hi Jane ! I was able to add your great review to our website. Thank you so much for emailing it to us. We greatly appreciate your business and were happy to help you get your cars out of your garage!

Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

Thanks for being on time and thorough with the appointment to give a free estimate on replacing my garage doors. I am looking forward to having them installed and doing business with you! I will also rate/comment after job is completed. Thank you.
Paige Tucker
Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

Fantastic service! I backed into the door on my way to church this morning and damaged it pretty badly. Precision said they would have someone out at 1:00 p.m. It is now 12:45 p.m. and he has been here and gone. The cars are out of the garage and the garage is secure. He'll be back later to complete the repair and the quote seemed very fair for the work to be done. Thank you, Precision!
Jane Sharpe
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

Great customer service, they communicated with us the entire time, setting up an appointment was easy, the tech was on time, worked quickly, they offered us an alternative to waiting for the door to be ordered, all went smoothly!
Marissa Owen
Bobby Boes Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

Prompt, pleasant, and professional service! I am extremely satisfied with the quick response.
Karen Wislon
Bobby Boes Service Provided:
Garage Door Repair
Product:
Rollers
Owner:
Review:

I was very pleased with the product and service. The door opener is much quieter than expected and the technicians were very professional.
Jennifer Prater
Bobby Boes Service Provided:
Garage Door Opener Install
Product:
Opener
Owner:
Review:

Informative website, call answered quickly, came out very quickly. All options were explained to me so I was able to make an informative choice. I'm very pleased with the service.
Joan Novalich
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

Excellent service I would highly recommend precision door to anyone I need. Thanks again
John Harris
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

My car was stuck inside my garage after someone crashed into the door. The technicians came out right away, got my car out and did an estimate for repairs. The repairs were done on time and the garage looks as good as new. They went above and beyond for us. I would definitely recommend them!
Shannon Arbuckle
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

5 stars. The two technicians who performed our work were most professional. We appreciate them calling ahead, arriving when they predicted, and knowing how to do the job. Precision will be our first call for any future service.
Vernon Williams
Bobby Boes Service Provided:
Garage Door Repair
Product:
Opener
Owner:
Review:

The Guys were great! On time and very professional. I really liked that I was given the GOOD, BETTER, BEST options. If I ever need any assistance with a garage door, I will call you guys first. Thanks for solving this problem.
Joseph Deveer
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

Bobby Boes was very professional and did a great job. I felt like the price was slightly high, but Bobby was helpful with the use of the coupons we had. I also appreciated the same-day service and a late afternoon appointment time. I will contact Precision Door the next time I have an issue with my garage.
Dwayne Speller
Bobby Boes Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Owner:
Review:

Great service! The technicians came out earlier than promised. Same day service! They did a check of my door and presented me with 3 options. Any questions I had were answered and made my decision. There was no pressure to choose a more costly option. The work was done quickly and professionally. Thank you, guys, for a job well done!
Debbie Jacobs
Bobby Boes Service Provided:
Garage Door Repair
Product:
Springs
Owner:
Review:

I love to watch people work that really know what they are doing and I was highly impressed with the young men that performed my work. They not only did it well, they seemed to actually take pride in their work. Very pleased. Gene Looney
Gene Looney
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

Great job - courteous and informative. Bobby Boes gave me the various repair/replace options. Went with replacement, due in fact to the lifetime warranty. Door is fantastic, the double door is so very very quiet and smooth operation. If and when the other door has a problem, will be calling Precision!
Ed Thomas
Bobby Boes Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Owner:
Review:

I was ready to leave for work and my door wouldn't open. Great job. Very efficient. I highly recommend this company.
Theresa Hawk
Bobby Boes Service Provided:
Garage Door Repair
Product:
Garage Doors
Owner:
Review:

Very courteous and prompt service. Would definitely call on them again.
Elizabeth Fillmore
Bobby Boes Service Provided:
Garage Door Repair
Product:
Springs
Owner:
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